WigsWay.co.uk reviews
Is this your business?114 Reviews From Our Community
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- Helpful? Yes 8
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They protested in giving a refund and offered only £10 and said I would get used it!!
Very poor customer service
DO NOT WASTE YOUR TIME OR MONEY ORDERING FROM THIS COMPANY
- Helpful? Yes 8
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- Helpful? Yes 10
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- Helpful? Yes 5
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- Helpful? Yes 3
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- Helpful? Yes 12
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- Helpful? Yes 5
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Tip for consumers: Please don't be fooled by this company...as they do not hold up to there word.. If you can't get a phone number or address on the site what does that tell you ??? Hummm!!
- Helpful? Yes 4
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- Helpful? Yes 3
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- Helpful? Yes 3
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- Helpful? Yes 10
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- Helpful? Yes 5
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Wang Lin
3F Dianxin Building, No. 96 Tongchang Rd, Baohe District
230001 Hefei
Amhui, China
Paypal sided in my favor but I will not get the return shipping charge refunded to me. I also insured the package for $200.00 in the event they say something went wrong during shipping. I lost $50.00 and hours of my useful time on a wig that was defective and should not have been sent out in the first place.......
- Helpful? Yes 5
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- Helpful? Yes 3
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- Helpful? Yes 10
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- Helpful? Yes 3
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They should not be on the internet!!!!
- Helpful? Yes 3
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- Helpful? Yes 2
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,
- Helpful? Yes 4
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- Helpful? Yes 4
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Had I known this was not a UK company there is no way I would have made a purchase. Google needs to do something about this company- removing them from their searches would be good customer service from Google! Also PayPal needs to review who it takes business from- although poorly recompensed customers do get some protection from their credit card company and PayPal.
Lilli
- Helpful? Yes 2
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Hence you are stuck as the company is based in China and you can not exercise your statutory rights or take any legal action.
SO STAY AWAY FROM THIS COMPANY
Tip for consumers: STAY AWAY FROM THIS WIGSWAY
- Helpful? Yes 7
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- Helpful? Yes 5
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- Helpful? Yes 4
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- Helpful? Yes 4
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Customer Questions & Answers
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I spent almost two months trying to get my refund from this company. Eventually I did. As far as I understand the law or England and Wales where this company say they are based, there has to be something like "misrepresentation " of the product for you to ask for a refund. I would wait and see if "What you ordered is what they deliver." if it is not, colourwise, materialwise etc....you are covered. This company need to be shut down.... They are scammers. I still want to go on LBC radio and tell everyone NOT to deal with them.
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I had lots of trouble with them,but Paypal were brilliant. They got all my money back
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I agree with Fallon- the wig you receive will be nothing like the one on the website. You will most likely not be offered a refund and they will wear you down in 'customer services'. My advice is, if you paid by credit card is to raise a dispute with them- and the Credit Card provider will take over the stress for you. Good luck! Sharon
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My complaint is for Wigsbuy they sent me the wrong color small instead of average not the style of hair do, they told me I could not send it back they told me to try to sell it to someone and they sent me back $25.00 and keep the wig I paid $173.00 this company is from China, I wish I could of gotten some info.before buying. The worse part of this is they are still showing wigs so that they can ripe of American. Hear me out get the hell out of our country sell them to your dirty people. Thank you for stealing my money you pigs.
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