WigsWay.co.uk

I ordered a wig, supposedly human hair. When it arrived it was a different colour, and not like any human hair I have ever seen. Cheap looking and not fit to wear. When I complained, after e mails back and forth for weeks I was eventually refunded £10. I am oap and out of pocket by £71. Please do not even consider buying from these people, and the complimentary reviews, I think, are written by themselves.

I ordered a wig for my mum, going by the photograph it was a perfect style and colour!
When it arrived it was nothing like what I had ordered. At first they said I could return it for a refund then the e- mails started and went on and on. They had no intention of refunding the full amount!
Just £12!
Not a good company.

Terrible service - I wish had read these reviews before buying - took 6 weeks for the wig when they arrived they were defected and I'm having no join like everyone else getting a refund - Lucy seems to offer everyone the same £25-£35 ridiculous when you've soencer over £200! Has anyone else managed to get their money back?

I purchased this wig in color 14H, and it is by far the best wig I have ever gotten in my entire life! The wig is comfortable, looks completely natural, and my own hair color blends perfectly. I've received so many compliments in the last 24 hours, it's very refreshing! The wig was a little shiny at first, but I used a little dry shampoo and that did the trick to matte it down. I was afraid of going with blonde because I usually have very dark hair, but it looks great!

These people are scum we ordered a wig for my mum who's lost hair because of chemo the wig that we got was awful bad color and style not the real hair it said and had the most awful smell. Now they are refusing to tell us how to return the item for a refund. Save your money do not use this company. Just wish we had researched them better but we taken in by the web page and its good reviews which are obviously fake.

2 wigs ordered, 1 arrived of such poor quality-it was not the style/ name/ brand I have had before. Asked for return address and also not to bother to send other one. Was told will need to get hairdresser to cut to style. NEVER, I've been wearing wigs for 30years and only ever needed a long fringe cut.
NO REFUND, money back through PAYPAL
Oh and was told a fee would need to be paid since 2nd one no longer wanted

This is a gorgeous wig had a lot of compliments; great color and not to long. Really looks natural. I found this wig to have issues with the following, it maybe only me but I have purchased 4 so far and its pretty consistent; size (avg.) larger than other average size, and the cap front by ear way too bulky really needs to be reduced makes the sides stick out-use hair pins to keep them down which can be uncomfortable sometimes. Purchased 4 and will buy again.

I do not want to get into the details of my dealings with this company as it has been going on for a while and it makes me very angry! Just do yourselves a favour and pay attention to title of this review. They have no intention of refunding people- they will offer you a ridiculous £20 for a wig that costs £200. Stay away from these crooks. Also, they are not based in the UK.

After buying four wigsway synthetics each in eight months, It was time to invest in a wig that would last. This wig is simply gorgeous; love it so much my real, short hair may never be seen again. Purchased color 25B and had it professionally layered at my regular salon. Wear it 50 hours a week and every three weeks I wash with a gentle shampoo. Been 3 1/2 months and it still looks great. The inside back tangles and what I can't comb out, I cut off. Am going to buy two more to put away. This wig is a real winner!

First of all the wig took nearly 2 months to arrive. When it finally did I was astonished at the terrible quality of the wig. The haircut was similar to a hedgehog, there were more grey hairs in the wig than I have myself and the sides were so high you could see my existing hair which obviously did not match. This business is a sham and I can see why it has so bad reviews on this sites. If only I had checked here first I would have avoided this mess. When I asked for a return they were not interested in offering one and only offering a discount on the next purchase. Why would I purchase this rubbish again? At £70 this is the biggest waste of money ever.

This is a very nice wig the fit is great and I can style it in many styles without any product other than a light mist of spray in the front. I have a small head so I am not sure most of the time if the wigs I order will fit well but I have a way of working it out. The wig could have a little more hair on top I like my hair to have a lush look but this worked for me also. I got this color it is just a beautiful color.

I bought wigs from wigsway. And I got a very nice wig the fit is great and I can style it in many styles without any product other than a light mist of spray in the front. I have a small head so I am not sure most of the time if the wigs I order will fit well but I have a way of working it out. The wig could have a little more hair on top I like my hair to have a lush look but this worked for me also. I did have to trim the bang slightly in fact I feathered them a bit they look great. I got the color silver stone it is just a beautiful color.

Just received the blonde color. Took it out the box, put it on, trimmed the bangs a little and good to go! Hair is just right amount, fit is great (I have a big head) and the style/color is great! Haven't been this satisfied with a wig in a long time. I have worn them off and on for nearly 45 years. Very natural looking. Amen!

Ordered a wig. Wrong wig arrived. Noticed it had a delivery label under mine for someone else. Contacted customer service who would not help at all. Luckily found the owner of the wig on Fb and have posted it to her. Thankfully she had ny wig. Shocking customer service. No offer of help in any way. I even sent pics as they asked me to! Would not order off them again. :(

Love this wig. Hard to find one that looks natural. I thought the back was thin too but it looks great and I can pull some of my hair thru the webbing if I choose. I get many compliments on my hair. I will be ordering many more in different colors.

Please do not order from these crooks! My wig looked like something cousin it would wear, it was beyond horrible! I filed a claim through PayPal and they were going to make them refund my money all I had to do was ship it to CHINA and send a tracking number. I did everything and sent it through the United states post office. Wigsway said it was an invalid tracking number and Pay Pal closed the case without a refund. They are CROOKS! Please don't waist your money! Cathy J

I have been told that this wig is very good looking on me and it is of good quality. I get questions such as: who is your stylist do you wrap your head at night and how often do you get your hair done? When I say it is a wig to stylist I get a look of shock. They are amazed at how good my hair looks. Looking good means feeling good about the way you looks.

The wig I received after waiting 4 weeks was nothing like their picture or description, it is very poor quality, bad fit and looks more like a fancy dress wig. I have been trying to get a refund ever since, I have sent pictures to Lucy who appears to be Wigsway support she admitted it was not the same wig ordered. She makes ridiculous suggestions like giving the wig to a friend for a gift! I have been offered £10, £15, £20 and now £25, I paid £70. I have reported this Co to Watchdog, Trading Standards and Rip Off. I thought I was dealing with a UK.co but they are operating from China, what a con!

I, too, wish I had read the reviews before spending £131 on a wig from this company. I have been trying to return but Lucy keeps emailing me offering me £10, £25 but no return address. The wig has no shape or style and the colour is incorrect. I thought I was purchasing from a UK company - these people should be struck off. I am now issuing a complaint to paypal in the hope they can help. Please do not buy from Wigsway.

Do not buy from these! The wig which was ordered for me while I am undergoing chemotherapy was to match my natural hair colour and style... The wig which was delivered was NOTHING like what was ordered the colour length style everything was wrong!
They protested in giving a refund and offered only £10 and said I would get used it!
Very poor customer service
DO NOT WASTE YOUR TIME OR MONEY ORDERING FROM THIS COMPANY

It's very comfortable and light... the most realistic wig right out of the box. There are just a few issues for me with the fit that make it not quite right... such as the cap needs to be just about a 1/4" longer in the ear tabs... the hair there is very thin which makes it look realistic but it's not covering my own sideburns which are short and blunt... I cannot hide them! The temple area is also off just a bit - because the thinness of the hair isn't hiding the cap enough. On the other hand the style and thinness makes the wig more realistic and comfortable. You just have to try it to see if it works for your head and hairline.

I ordered a wig and when it arrived it did not look good on me as the color and style did not work. When I wished to return it, they would not give me my money back but offered $15. When I had made a $150.00 purchase. I have exchanged 15 emails with them from sending photos of wig, seeking confirmation that they make returns as stated on the main web page.
They should not be on the internet!

As the site is. Co.uk you think they're based in the UK but no they're in Hong Kong. The wigs are made up to look like the ones in the photos but they don't.
Poor quality wigs that don't match the style in the photo or right colour. They won't give you a return address just offered £10 refund. Legally you can claim the money back through your credit/debit card through misrepresentation, Sale of Goods Act and Distant selling regulations. Don't let them get away with the scam, go after them to get your money back if not satisfied.