WigsWay.co.uk

If you buy the wig and need it to return, then WigsWay will drag you with pathetic excuses and NOT accept the returns!
Hence you are stuck as the company is based in China and you can not exercise your statutory rights or take any legal action.
SO STAY AWAY FROM THIS COMPANY

Fraud crap items very unhappy total piece of rubbish, the wig is worth 50p. No response to my questions /complaints the wig is total total crap! How can this company be allowed to trade. Smelt should have been petite some joke that was massive! Looked like split ends do not buy from this company. Anyone that's says they are good must never look at them selves in the mirror. NOT EVEN IN UK BUT WHEN ARRIVE IN UK ARE SENT VIA ROYAL MAIL AND THE WAIT IS BECAUSE THE ARE MAKING IT FOR YOU HA HA JOKE OR WHAT

Before I ordered a mens toupee I sent an email to request the color of the number shown on the picture of toupee... the response back was... WE have an good refund policy and if your not satisfied a refund would be given I don't know the colors. WOW that should have been a huge RED flag! So I ordered the GRAY toupee #60 because it said GRAY and showed GRAY! When I received it the color it was PURE WHITE and no a touch of gray, so when I requested a refund address I was told SORRY! The monitor lights show differently and therefore there is nothing wrong with the wig its your monitor. SO pretty much your SOL lady!...(with NO phone# or address)DO NOT ORDER FROM THIS PLACE AS IT IS ALL A FRAUD... no worries I will let people know and post to all social media

PLEASE LADIES AND GENTS PLEASE DONT BUY FROM THIS COMPANY THEY ARE NOT IN THE UK BUT IN CHINA. PLEASE USE WIGS SITES THAT DISPLAY THEIR PHONE NUMBERS POSTAL ADDRESS AND POST CODE. I PAYED BUY PAYPAL THEY ARE DEALING WITH THIS COMPANY NOW I PAYED FOR 2 WIGS GOT ONLY ONE AND YOU WILL NOT GET THE ONE YOU HAVE CHOSEN BECAUSE THE PICTURES ON THIS SITE ARE FROM OTHER WIG COMPANYS PLEASE BE WARNED.

I don't normally write reviews but I have to warn everyone about this site, i ordered two wigs from these (Chinese people) it was my first ever wig as I have been told I have alopecia which was terrible. Any way I was so looking forward to the wigs arriving, one came on 16 feb this year and I took it from the box and was horrified, it looks like nothing I have ever seen, i ordered a short curly wig and there is not a curl in it and looks like the rats have chewed it. IT doesn't even look finished. I would not wear it if it was free it cost £115.00 and and it looks of course nothing like the lovely picture. I took pictures that minute and emailed them. Now its 28 feb and I had to get pa\ypal involved to get my money back I am still waiting for refund and have cancelled the other but have not had that refund either. Ongoing. Just had message from Paypal who have said I will get refund But to send it back to china at my cost which could be £25.00.Do not use this site it needs to be stopped. People are being ripped off. Hi again, JUst received my refund for both wigs but only because paypal got it for me. Paypal was great, thank god I used paypal, they have been brilliant got all money back... Be wary. Ps everyone. There is a great wig co called Natural Image, you can order the Wigs and they are all lovely, i have bought two from them and returned a few with no Problems at all, they have lots of clearance wigs at very good prices. I also bought a lovely Wig from QVC and you get refund with no problems for any returns.

As an alopecia sufferer I ordered a 100% human hair Remy wig from Wigsway. It took three weeks to arrive and when it did, I was disgusted with it. There was no Remy trademarked identification with it whatsoever, no tag inside the wig to say it was Remy and no Remy box. The wig was completely different to what the picture on their website showed. It was hideous! I can only describe the texture as that of the mane of a My Little Pony! It was shiny and plasticky and the parting was sewn in SILVER GLITTERY thread! There is no address or telephone number for this company, however it is based in Hong Kong. Thankfully I paid by Paypal but I still have to pay the postage charge to return to Hong Kong. Please do NOT order from this company. They are selling fake and counterfeit wigs and taking advantage of people suffering from cancer and alopecia. AVOID LIKE THE PLAGUE!

I got my refund eventually and I did not have to send back the horrible wig thanks to Paypal I'm glad I paid with pay pal because if it was not a PayPal I would have had to send back the week and be giving a partial refund not a full refund that is what they were asking for I was not happy with it so I took it further up with PayPal PayPal sorted out the problem with ease my advice to you is never buy anything on that website with a debit card always use your PayPal account

I have ordered a wig from this company couple of years ago and the wig did not arrive at all. I waited for a week or so and tried to find a phone contact but I couldn't. As I made my payment through Paypal, I did open a case and as soon as I took an action they contacted me and offered me a refund as soon as I drop the case. There I realised the company is based in China as I checked my payment details. I dropped the case and got my refund. But please do not pay attention to the good reviews. They are probably written by whoever these fraud people. Its like comments on Tripadvisor. People do their honest comments and some fakes from hotel managements write positive comments. PLEASE KEEP YOUR MONEY SAFE. WHEN YOU FIND A WEBSITE BEFORE YOU BUY SOMETHING PLEASE CHECK GOOGLE SCAM FINDERS. IF YOU SEE THE COMPANY IS REAL AND SAFE OK GO FOR IT. PLEASE DO THIS BEFORE YOU BUY ANYTHING. THANKS

I caution anyone who wishes to purchases a wig from wigsway.com. I ordered a wig on September 27,2014 and finally received it on November 5,2014. Unfortunately, the wig was not the same color as advertised nor was it the quality I expected. When holding the wig, pieces of hair kept falling off the wig and there were bare spots on the back of the wig showing the net underneath. Also, the hair was cut unevenly on both sides which did not match when looking at it. Also, the hair had much static electricity in it and did not appear to be human hair even though their advertisement indicated that it was a human hair wig. In accordance with their return policy, I sent them an email requesting their return address. However, they ignored my email for several days and finally wrote back saying that they would let paypal handle this and they did not provide a return address. In talking with Paypal, they indicated that because the funding source was American Express, it is American Express that should handle this dispute. So I contacted American Express and uploaded documents including photos of the wig and emails I had sent to the vendor. Wigsway obviously is doing everything they can to avoid complying with their return policy. I would caution anyone who may be interested in purchasing wigs from wigsway.com. The quality is very poor and customer service is even worse.

You will be ripped off. Poor quality Chinese wigs not fit for a dog
You can not return items they will not accept but offer you discount on more purchases

The reveiws online are an indication of the scam this company is operating outside the duristriction of UK trading laws. They are Teflon and untouchable

You only find out how poor the goods are when you eventually receive your purchase, that's when the disappointment hits.

This company operates a number of web sites that look so professional and give the impression of being uk based. They are not

PLEASE DO NOT USE

Any positive reveiws you read are not genuine, they are company generated
Just look at the names of reviewers for the clues

Janet M

I PURCHASED A WIG FROM WIGSWAY AND WHEN IT ARRIVED, OMG, NOT WHAT I WAS EXPECTING. THEY SAID 100% HUMAN HAIR BUT HIS WAS DEFINITELY SYNTHETIC. I EMAILED ASKING TO RETURN AND GET A REFUND BUT THIS WAS AN EXCRUCIATING EXPERIENCE FOR ME. THEY REFUSED TO SUUPLY RETURN ADDRESS AND INSISTED THAT I KEEP THE WIG. I REFUSED AND THEN THEY OFFERED A £20 REFUND WHICH I STILL DECLINED. THEY THEN CHOSE TO IGNORE MY EMAILS AND I GOT IN TOUCH WITH PAYPAL WHO DEALT WITH MY COMPLAINT EFFICIENTLY AND PROMPTLY. WITHIN 48 HOURS I HAD A SATISFACTORY RESPONSE FROM PAYPAL AND I GOT MY FULL REFUND THROUGH PAYPAL. THESE PEOPLE SHOULD BE STOPPED FROM OPERATING AS THEY ARE A SCAM. PLEASE, PLEASE, NEVER PURCHASE ANYTHING FROM THEM.