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WigsWay.co.uk
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wigsway.co.uk
Mississippi
1 review
3 helpful votes
Follow alicebery R.
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I always get compliments on this style and it looks so natural. Sometimes wearing wigs i am a little nervous you can tell it is a wig or that i look like i have a foreign object on my head. It is hard to feel confident in every wig because so many of them are not very natural looking. The sales representative was so helpful. Really love ordering from Wigsway!

Date of experience: August 11, 2015
GB
1 review
5 helpful votes
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Ordered a wig. Wrong wig arrived. Noticed it had a delivery label under mine for someone else. Contacted customer service who would not help at all. Luckily found the owner of the wig on Fb and have posted it to her. Thankfully she had ny wig. Shocking customer service. No offer of help in any way. I even sent pics as they asked me to! Would not order off them again. :(

Date of experience: December 9, 2015
GB
1 review
5 helpful votes
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BE WARNED!
January 10, 2015

BE WARNED! This company is NOT a uk company despite it's. co.uk name. They are based in China and their products are not of good quality. I ordered a wig, thinking I was ordering from uk company. They state that SOME of their wigs are custom made but when you place your order ther is no mention of whether the product is in stock or will have to be custom made. The wig took 3 weeks to come - too late for me - and when it arrived it was not the right style. The company bounce emails back and forth quibbling about returns, offering partial refunds and other tactics but never to just accept a return and give a refund. If you want a nice wig do not order from these people.

Date of experience: January 9, 2015
California
1 review
8 helpful votes
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I had brought only one wigs of real human hair material, I brought it just for a try, but, finally, it makes happy, cause its color and size fits me well.And I really want to buy one from the store again.

Date of experience: October 21, 2014
Illinois
1 review
5 helpful votes
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I recommend that you do not buy from this vendor. Spent 200.00 and they were willing to return 25.00 product is not quality, wrong color, ordered one synthetic and one human and received both synthetic, color was way off. Save your money! They are very dishonest about returns!

Date of experience: April 7, 2015
GB
2 reviews
6 helpful votes
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I ordered a wig, supposedly human hair. When it arrived it was a different colour, and not like any human hair I have ever seen. Cheap looking and not fit to wear. When I complained, after e mails back and forth for weeks I was eventually refunded £10. I am oap and out of pocket by £71. Please do not even consider buying from these people, and the complimentary reviews, I think, are written by themselves.

Date of experience: October 7, 2015
Spain
1 review
14 helpful votes
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So Happy!
September 17, 2015

Just received the blonde color. Took it out the box, put it on, trimmed the bangs a little and good to go! Hair is just right amount, fit is great (I have a big head) and the style/color is great! Haven't been this satisfied with a wig in a long time. I have worn them off and on for nearly 45 years. Very natural looking. Amen!

Date of experience: September 16, 2015
California
1 review
5 helpful votes
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Really liked it
April 6, 2015

It looks like a natural part on top. The only downside is that it doesn't last long. A bit too much hair but very very pretty. It is very natural looking. For this much money and the fact that I take good care of it I would think it would last a year. But I probably will buy this again just shell out the extra money to buy more often.

Date of experience: April 6, 2015
GB
1 review
2 helpful votes
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Just received my wig, I will admit the colour is lovely but the style only bears a fleeting resemblance to the style I ordered, It is wearable with a lot of tweaking and it itches a little. I would not buy from this company again

Date of experience: December 20, 2014
Texas
3 reviews
16 helpful votes
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Perfect wig!
August 26, 2015

This is a very nice wig the fit is great and I can style it in many styles without any product other than a light mist of spray in the front. I have a small head so I am not sure most of the time if the wigs I order will fit well but I have a way of working it out. The wig could have a little more hair on top I like my hair to have a lush look but this worked for me also. I got this color it is just a beautiful color.

Date of experience: August 26, 2015
Spain
1 review
5 helpful votes
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Beautiful
January 12, 2016

This was my third wig purchased while I'm recovering from breast cancer and is my favorite by far. It is my first wigsway wig and I love it. The wig looks so natural and youthful. My wig looks just like the photo on the website.

Date of experience: January 12, 2016
Japan
1 review
13 helpful votes
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Very good
February 28, 2015

This is a gorgeous wig had a lot of compliments; great color and not to long. Really looks natural. I found this wig to have issues with the following, it maybe only me but I have purchased 4 so far and its pretty consistent; size (avg.) larger than other average size, and the cap front by ear way too bulky really needs to be reduced makes the sides stick out-use hair pins to keep them down which can be uncomfortable sometimes. Purchased 4 and will buy again.

Date of experience: February 28, 2015
GB
1 review
10 helpful votes
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As the site is. Co.uk you think they're based in the UK but no they're in Hong Kong. The wigs are made up to look like the ones in the photos but they don't.
Poor quality wigs that don't match the style in the photo or right colour. They won't give you a return address just offered £10 refund. Legally you can claim the money back through your credit/debit card through misrepresentation, Sale of Goods Act and Distant selling regulations. Don't let them get away with the scam, go after them to get your money back if not satisfied.

Date of experience: November 13, 2014
GB
1 review
10 helpful votes
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Don't buy a wig from these scam artists I paid £148.00 for a remy hair lace front long wig I received a short wig there emails to me don't make any sense, I have sent them pictures as requested by them and they told me to wash helloooo is that going to add 10 inches to it?

It's disgusting that they are doing this as most people that order wigs have alopecia or cancer I'm so upset I struggle to keep buying wigs as I have alopecia, and thought by spending more on a human hair wig it would last me longer it looks as if I won't get my money back.

Date of experience: November 20, 2014
GB
1 review
12 helpful votes
Follow J B.
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This company is a fraudulent company on all fronts. Having bought and worn wigs and hair pieces for many years, it was a total shock to receive synthetic hair when I ordered REMY hair and to add insult to injury, they offer me £15 for a wig which cost me £140 and they allege that the shipping back to China would cost a lot hence the reason for the small refund. This company is clearly in business to defraud women/men and I would advise would be buyers to spend that money on something you can actually see, feel, try and return for a full refund if this does not meet with your approval. I am fuming at the moment and I will certainly report this company to the Trading Standards Commission for misrepresentation. 16/12/2014

Date of experience: December 16, 2014
North Carolina
2 reviews
20 helpful votes
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BEWARE!
April 17, 2015

Please do not order from these crooks! My wig looked like something cousin it would wear, it was beyond horrible! I filed a claim through PayPal and they were going to make them refund my money all I had to do was ship it to CHINA and send a tracking number. I did everything and sent it through the United states post office. Wigsway said it was an invalid tracking number and Pay Pal closed the case without a refund. They are CROOKS! Please don't waist your money! Cathy J

Date of experience: April 17, 2015
California
2 reviews
12 helpful votes
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Perfect Wigs
August 17, 2015

After buying four wigsway synthetics each in eight months, It was time to invest in a wig that would last. This wig is simply gorgeous; love it so much my real, short hair may never be seen again. Purchased color 25B and had it professionally layered at my regular salon. Wear it 50 hours a week and every three weeks I wash with a gentle shampoo. Been 3 1/2 months and it still looks great. The inside back tangles and what I can't comb out, I cut off. Am going to buy two more to put away. This wig is a real winner!

Date of experience: August 17, 2015
Georgia
3 reviews
3 helpful votes
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Dishonest
June 30, 2015

I ordered a wig and when it arrived it did not look good on me as the color and style did not work. When I wished to return it, they would not give me my money back but offered $15. When I had made a $150.00 purchase. I have exchanged 15 emails with them from sending photos of wig, seeking confirmation that they make returns as stated on the main web page.
They should not be on the internet!

Date of experience: June 30, 2015
GB
1 review
7 helpful votes
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SCAMMERS, BEWARE!
October 19, 2015

Absolutely disgusted with this supposed business. Ordered a full human hair wig and after a month of battling with them asking for tracking information, had to eventually go through paypal to get it, I received what can only be described as a synthetic party wig. I paid over a hundred pounds for the wig advertised on their site and what i received was worth less than a tenner. They, of course, refused to refund me straight away and insisted that it was a 'well made' wig and that i should keep it for occasions that call for synthetic wigs! They then offered me numerous partial refunds which i declined and reported to paypal. Now, after 2 months i have finally received a refund from paypal but not the cost of returning the wig which was close to 50 pounds. Really disgusted, any positive reviews you may see about this site are fake and posted by members of the scamming company. Please avoid if you don't want to waste your money!

Date of experience: October 19, 2015
GB
1 review
3 helpful votes
Follow n g.
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These people are scum we ordered a wig for my mum who's lost hair because of chemo the wig that we got was awful bad color and style not the real hair it said and had the most awful smell. Now they are refusing to tell us how to return the item for a refund. Save your money do not use this company. Just wish we had researched them better but we taken in by the web page and its good reviews which are obviously fake.

Date of experience: August 9, 2015

Overview

WigsWay.co.uk has a rating of 2 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsWay.co.uk most frequently mention human hair, return address and customer service. WigsWay.co.uk ranks 248th among Wigs sites.

service
5
value
6
shipping
7
returns
5
quality
6