BE WARNED! This company is NOT a uk company despite it's. co.uk name. They are based in China and their products are not of good quality. I ordered a wig, thinking I was ordering from uk company. They state that SOME of their wigs are custom made but when you place your order ther is no mention of whether the product is in stock or will have to be custom made. The wig took 3 weeks to come - too late for me - and when it arrived it was not the right style. The company bounce emails back and forth quibbling about returns, offering partial refunds and other tactics but never to just accept a return and give a refund. If you want a nice wig do not order from these people.