Used this firm because they are a sponsored link on Amazon and I assumed they could be trusted. I ordered a blonde wig and after a much longer wait than they quoted, received a red wig. I emailed them and told them I wanted to return it and receive a refund. They basically don't want it back and have offered me a £15 refund on an item costing me £143. They asked for a photo to prove the wig was an incorrect colour and I emailed this to them but now are saying the colour must be showing wrongly! They are complete thieves and I am so disappointed because I cannot afford to lose this money and buy another wig elsewhere. I have reported this to Amazon and asked them to remove the link. My email was passed to the appropriate team at Amazon for them to check this company out. Hopefully, no-one else will be fooled by this Chinese company.