I have had my faith restored by this company, you will see from my previous review on wigsway which is a disgusting company in China. I looked at the site of simplywigs and was delighted to find a telephone number and address so you could contact them direct, I ordered two hair pices, from the time I ordered it was a pleasure to deal with this company they are totally professional, customer service is paramount to them & most importantly my wigs where exactly what I ordered and where fabulous in quality, I had to sent one back as an exchange, this was made so simple for me to do. I can not recommend this company enough. PLEASE do not buy your wigs from abroad back this brilliant company.