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    Simply Wigs

Ratings On Other Platforms

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Trustpilot
4.1 / 5
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Reviews.io
5 / 5
Corporate Values

Overview

Simply Wigs has a consumer rating of 4 stars from 4 reviews indicating that most customers are generally satisfied with their purchases. Simply Wigs ranks 35th among Wigs sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
How would you rate Simply Wigs?
Top Positive Review

“Great go-to wig”

Janet H.
8/3/20

I am absolutely delighted with this wig and my purchase! When I opened it and took it out, I fell instantly in love with how soft it was and how it was preplucked! The curls are super bouncy and it's so easy to get on and off. The included wig cap saves from having to order one and that's another plus in my book

See positive reviews
Top Critical Review

“DO NOT GIVE EMMA AND STUART ANY OF YOUR MONEY, THEY DON'T CARE ABOUT PEOPLE!”

Angie D.
3/29/21

I WAS TREATED ABSOLUTELY ATTROCIOUSLY BY THIS COMPANY. They make you pay before hand for the VAT exclusion, which NO OTHER COMPANY DOES. I was treated appallingly and I have Alopecia and find sourcing wigs a very stressful thing. Sue lied about how the conversation took place between her and I, but it's okay because luckily I record all my calls. Also the owner Emma, SHOUTED AT ME, DIDN'T LET ME SPEAK, REDUCED ME TO TEARS AND ACCUSED ME OF SOMETHING I HAD NOT DONE. I am APALLED at the treatment of this company for vulnerable customers. SHAME ON YOU! I WILL BE REPORTING YOU TO TRADING STANDARDS!

See critical reviews

Reviews (4)

Rating

Timeframe

Other

ronniej45
Janet H.
1 review
0 helpful votes
August 3rd, 2020

I am absolutely delighted with this wig and my purchase! When I opened it and took it out, I fell instantly in love with how soft it was and how it was preplucked! The curls are super bouncy and it's so easy to get on and off. The included wig cap saves from having to order one and that's another plus in my book

angied122
1 review
2 helpful votes
March 29th, 2021

I WAS TREATED ABSOLUTELY ATTROCIOUSLY BY THIS COMPANY. They make you pay before hand for the VAT exclusion, which NO OTHER COMPANY DOES. I was treated appallingly and I have Alopecia and find sourcing wigs a very stressful thing. Sue lied about how the conversation took place between her and I, but it's okay because luckily I record all my calls. Also the owner Emma, SHOUTED AT ME, DIDN'T LET ME SPEAK, REDUCED ME TO TEARS AND ACCUSED ME OF SOMETHING I HAD NOT DONE. I am APALLED at the treatment of this company for vulnerable customers. SHAME ON YOU! I WILL BE REPORTING YOU TO TRADING STANDARDS!

Tip for consumers:
These people treated me like absolute garbage. I was in tears, stressed, shaking and was treated appallingly!!!!!! I am an Alopecia sufferer and I was treated with contempt, they lied about how the call went and I was SHOUTED AT BY THE OWNER, SHE DIDN'T LISTEN TO A WORD I HAD TO SAY!!!!

Products used:
I WAS TREATED ABSOLUTELY ATTROCIOUSLY BY THIS COMPANY. They make you pay before hand for the VAT exclusion, which NO OTHER COMPANY DOES. I was treated appallingly and I have Alopecia and find sourcing wigs a very stressful thing. Sue lied about how the conversation took place between her and I, but it's okay because luckily I record all my calls. Also the owner Emma, SHOUTED AT ME, DIDN'T LET ME SPEAK, REDUCED ME TO TEARS AND ACCUSED ME OF SOMETHING I HAD NOT DONE. I am APALLED at the treatment of this company for vulnerable customers. SHAME ON YOU!!!!!!! I WILL BE REPORTING YOU TO TRADING STANDARDS!!!!!!!!

Service
Value
Shipping
Returns
Quality
camilab16
Ben W.
1 review
0 helpful votes
August 31st, 2020

I love the wig shampoo and the wig conditioner by Ellen Wille sold here. It's really important to clean my wig and these are the products I use regularly to wash my wigs. It also fights dandruff and I suffer from that a lot so it helps

gw168
2 reviews
8 helpful votes
January 21st, 2016

I have had my faith restored by this company, you will see from my previous review on wigsway which is a disgusting company in China. I looked at the site of simplywigs and was delighted to find a telephone number and address so you could contact them direct, I ordered two hair pices, from the time I ordered it was a pleasure to deal with this company they are totally professional, customer service is paramount to them & most importantly my wigs where exactly what I ordered and where fabulous in quality, I had to sent one back as an exchange, this was made so simple for me to do. I can not recommend this company enough. PLEASE do not buy your wigs from abroad back this brilliant company.

Service
Value
Shipping
Returns
Quality

Q&A (0)

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  • Where is the company located?

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