I WAS TREATED ABSOLUTELY ATTROCIOUSLY BY THIS COMPANY. They make you pay before hand for the VAT exclusion, which NO OTHER COMPANY DOES. I was treated appallingly and I have Alopecia and find sourcing wigs a very stressful thing. Sue lied about how the conversation took place between her and I, but it's okay because luckily I record all my calls. Also the owner Emma, SHOUTED AT ME, DIDN'T LET ME SPEAK, REDUCED ME TO TEARS AND ACCUSED ME OF SOMETHING I HAD NOT DONE. I am APALLED at the treatment of this company for vulnerable customers. SHAME ON YOU! I WILL BE REPORTING YOU TO TRADING STANDARDS!