WigSis

Dreadful. Long wait, chased it, then the most awful wig arrived. Not as pictured, and not the real hair either. As this is for promo prof filming, I expected the best, at least what I ordered and paid for. It is hideous, and not real hair, nothing about it is right. The price, well that must be refunded and the delivery Yodel must come and pick up. Ive had it looked at by a wig expert... words fail her and indeed me. Come on WIGSIS, get real and REFUND immediately
M. D.

Have loved this sassy wig ever since I first saw it on a friend. Following chemo my hair has been fine and patchy. This style is perfect and have had so many compliments, from nurses, shop assistants and friends! Bought it in 27 mixed 613 and the texture and shading is good for me.

Ordered a custom human hair wig for over $400.00. I was shocked to see what they consider " a quality wig". They did not refund my money but wasted my time emailing back and fourth excuses that the wig was good and I couldn't get my money back. Stay clear of wigsis!

I purchased 3 wigs. These are NOTHING Like the pictures. They took 2 months to receive. I cannot believe they can get away with this level of deceipt. The wigs are cut wrong and the hair immediately falls out. They refuse to refund. This is fraudulent as they lie and misrepresent American women who purchase these. To make this even worse, I am bald from cancer. This business needs to be shut down. They are in China. This is also misrepresented on their website. I spent $400 that I don't have!

Please don't not buy from this company the quality of the wigs is awful and so is the customer service, they look nothing like the website photos and make it very difficult to send back and get a refund, I'm still trying to get my money back. I brought this for my sister who is undergoing chemo and this has caused more stress which we did not need, I spent £177 on a wig to try ease the pain for my sister and this company have just added to the stress.

I was told I could get a refund or pick from one of their stock pieces. Then I was charged $20 dollars just to get a return address. Which cost way more to ship than the fake hair piece they sent me. I ordered human hair and got synthetic and it was very spars throughout the piece total scam and impossible to get a refund or even contact anyone. First hairdirect took me for $2,600.00 and now this. I never asked to be this way but worse than having complete alopecia is the nightmare of finding honest affordable companies.

This company is a fraud. I order wig that appear to be human hair and great quality. Once I received my wig the quality is poor, the curls doesn't not look the same at all. I'm going back and fourth with their customer's service representative via email to return this shabby thing. They do not honor they return policy, they are trying to negotiate me keeping the shabby wig of offering me 35.00 I spent 200 for this poorly made wig. Buyer's be aware you have a better chance of going to your local hair store to buy a 30.00 wigs than spend your hard earn money with WIGIS.

This company on its website acts like everything will be completed quickly ( two weeks) if ordering something simple. Beware if you order real hair. It can take a couple months to get the wig. I could not use the wig as my hairdresser tried to fix it on my head. I have little hair because of COVID. The clips wouldn't stay in my hair. The band to hold the wig on my head is like a bra fastener instead of Velcro so it was impossible for me to do. Also with customer service, three times they refused to give me a refund and actually told me they could use another factory and I could pay half for a new wig and keep the one I received to sell somewhere. The wig was heavy also. Please don't get ripped off by this company!

So emailing wigsis customer service got me offered £15 and I keep both wigs I stupidly ordered. What a joke!
So after a email war and numerous silly offers from them the penny dropped. I paid via PayPal! I opened a dispute via PayPal and they awarded me a full refund if I returned the items.
Yesterday I shipped the useless items to China and hopefully I will receive a refund soon.
I took proof of items in original condition in box ready to be sent back and the package ready to send photos - just to cover my $#*!!
Don't give up, don't let them rip you off!

I ordered a human hair wig from this company a few weeks ago and paid with Paypal. About five hours later, after seeing many negative reviews online, I decided to cancel my order. Their policy on their website states that if you cancel order within 24 hours you get a full refund. Within three hours, I get a response mocking me. Telling me not to cancel my order because the wig will look good on me. I email back asking for a full refund (still within the 2 hour period) and receive another mocking email. To date, I have received no refund and no wig. It hurts because I lost 300$ to this bull$#*! company...

The wig I received was not even remotely like the one I ordered! It had at least 10 times the hair as the picture indicated. After going back and forth with the company they requested a picture of the wig on my head with the tags showing! I complied and they stated they were sorry for my displeasure and would send me $10.
I should have known better. The sentence structure and the words used to describe the product were odd. Stay away. I have since discovered NAMEBRAND WIGS and have never been disappointed.