Member since September 2017
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UPS lost my delivery of a loveseat in September. A replacement was made from the company I ordered from in November. Was supposed to be delivered on the 15th. Called UPS different times and different people they all had different excuses. All had the same story though that the box was dropped, box damaged and had to go back to the depot for inspection and repackaging. Promise of another day of delivery by the supervisor and said 100% on the delivery truck and will be delivered by 830 tonight. Was never delivered. Their own employees don't even know their own services. One of them told me they don't schedule or pre book days or times for delivery. All round rude and abrupt. One of them even hung up on me by placing me back on hold. That employee knows nothing about "my choice". All round lazy they didn't even fill out the date they left attempted to deliver!
Ordered a custom human hair wig for over $400.00. I was shocked to see what they consider " a quality wig". They did not refund my money but wasted my time emailing back and fourth excuses that the wig was good and I couldn't get my money back. Stay clear of wigsis!
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