Wigsis is the worst! Ive recently ordered a wig from this website and it was nothing like the wig I order and twice the size of my head ow and not 100% human hair. When I email them to rectify the the problem they did nothing but fob me off! Im getting the feeling i am going to be stuck with this wig and out of pocket by £200 and the worst thing is it was brought for me as a birthday present off my wonderful auntie to whom I feel absolutely guilt about it now:-( soo upset!
Ordered a "custom" human hair wig and was sent a synthetic wig, poorly folded in the box and color not as seen on internet. They don't include any return address or info. I emailed to get info and was repeatedly denied any sort of refund. This company is a scam! DO NOT BUY anything from them!
Beware. Unless everything goes perfectly you are about to get the worse customer service in your life. The return policy only gives you one week to get it back to China with 50% return. The cancellation policy can take 60% of your payment. Go to another site. If there was a minus 5 option I would have chosen that.
After following the rules for their return policy I was told to try and make them work. Color, length and style don't t come close to website picture. Very disappointed.
See pictures. Color, length not even close but they refuse to allow return
I am also, one of the ones that got ripped off from this company. The wig looked NOTHING like the picture that I ordered from. It was cheap and looked like a dollar store halloween wig. I am out $100 and very pissed off. They were stupid enough to offer to make me another wig using a different wig factory, but I had to pay another $40! I am just sick. Live and learn.
I have initiated a refund with my bank due to never receiving my order. I contacted them and they provided no assistance with tracking and sent me a demand to return the item or pay $70 if item was not returned. Don't bother with this company.
A total waste of everything. Got what I guess you could call a wig same day started emailing this company about everything from exchange to refund. I am not up to 12 emails and after no answer back from the last one which was supposed to how much I would except. I paid 92 dollars for my wig so far they offered 5 and 10 dollars what a joke. Will not give return address where to send back wig only that will be very costly to return the wig. So seems like other to getting a very poor excuse of a wig I am out of everything else lesson learned.
The $300 wig was nothing at all like the photograph and they would not take it back! They were patronizing, condescending and seemed to think that it was funny that I was upset. Caution to anyone with hopes of buying a wig from this Company during an illness. You can not buy a wig on line without a professional fitting and seeing the product. They will send you whatever they want. Also, they never responded to Better Business and the consumer protection agency. There is no recourse. You are a victim.
I ordered a wig and they shipped the wrong wig. I provided documentation and photos and they still tried to charge me to return it as well as to get the correct one sent. Shameful
Has anyone been successful in returning their wigs and receiving a refund? I am getting no cooperation from them. I received hideous looking wigs that I
Will never wear and they are not even real human hair.
I agree with other bad reviews on this co. Exact same thing happened to me. Spent 160.00 on wig. When it arrived it looked nothing like they advertised. Wanted me to pay 45 more plus shipping to return. I agreed to shipping. They than would not answer any emails and would not give me the return address. The wig is so bad in a bright orange color & bad workmanship it is not even wearable. Cheap halloween wigs are better quality than theirs. I cant believe this co. Gets away with this over and over. This is a scam they have going. Spend your money elsewhere.
This is a sham company. I ordered a wig 3 months ago and received one which did not even resemble one on the site. Not even human hair as advertised too. I went through many emails to get this company to even agree to an exchange. I sent back this wrong wig back to a China address they gave me online and paid a shipping fee to wigsis. Weeks later I emailed to see where replacement wig was and was told by "Mildred" she would make one for me and asked for my tracking info for wig I returned. So, I dont think I am ever going to get the wig I originally ordered or any refund. I am more upset by this fraudulent company than the money I spent. I want to protect future consumers and hope to prevent companies like this existing.
I strongly recommend that if you need to buy a Wig, do it in a place where you can actually see them, and you are able to get them fit properly. 0 STARS TO THEM!
WigSis is a total scam in my opinion. The wig that I chose was sent with the wrong head measurements, and very poorly finished. After 14 back and forth e-mails they have only offered many more deals, including sending them more money to create another wig. This Company do not honor their refund policy. They are located in the middle east they seem to have a lot of Issues with Women. Bahrain is a very conservative society where most women are either hidden from view or, when in public, are expected to cover their heads and arms. Having said that, I can only conclude that the ones dealing with the business are males that have no respect for women, and believe that they are objects and have no rights. I would never contribute a penny to a Muslim society as distinctly sexist and misogynist,
I spent over 180.00 for a wig which was suppose to be human hair. When I received it, the color was yellow and looked nothing like the website picture. After about 10-15 emails getting the run around to try return it, I was offered a 20.00 refund! Also, the website said money back but they will not give it to you. Please Please do not buy from them - total rip off!
I got a wig, but it was a glob of hair with no style and a totally different color than the one they showed on their web site. The only way you can communicate with them is by email and they do nothing but take your money. The last thing they are concerned about is Customer Service and will not stand behind their product. The final sentence in the communication is always," I'm sure you will look good in your wig". If you want to throw money away and have no recourse, then by all means choose this company, but my advise is DON'T DO IT!
Wigsis offers and exchange requests number of exchange wig no numbers found or for to keep wig and order another to replace the one I am not satisfied with when continue to request refund they offer a 20.00 refund and I am to return wig which I understand stand the return but $20.00 when I paid $111.00 what a joke! This company is bad don't purchase from them!
One star because I had to select in order to enter a review: If there was a negative zero star that would be my rating. Ordered wig in September 2020. Date of delivery stated 4 to 6 weeks. Wig arrived November 24,2020. I ordered the Remy wavy Brown. The wig I received is a Blinding Platinum Blonde! The quality is what you would find in a cheap costume party rental service. Everything about this company is deplorable. The statement about the "Remy Human Hair" being so close to real human hair is a JOKE. The hair of horse mane feels and looks more like human hair than this wig!
I'm so mad at myself for not reading the reviews before I purchase the wig. I bought the wig three weeks ago and it still have not arrived, I'm not even surprised after reading everything on this site. Also if it does come in it probably won't be like how it was on the picture, usually I'm spectacle of different sites & I took a chance on this site. Never again! I'll just stick to my bundles.
Do not fall for the website. Do your homework before you shop here. They steal photos from distributors and advertise as custom wigs. Wigs received are not the wigs advertised. They will not honor return policy and spend weeks trying to convince you to order a second piece of garbage! As a parent of a teenager who has hair loss due to chemotherapy this was such a horrible insult. Watching her cry over the horrible quality was gut wrenching!
Product I purchased looks nothing like picture. Color not anything like color ordered. Item looks like a costume wig someone would wear at Halloween. Then when trying to return of course they want to give me a partial refund or discount on another wig. Why would I want another one when the one I ordered is $#*!ty. Package comes from Indiana but sends return address of China. Very misleading web info
And return policy. If you want to
Order beware before you do.
Answer: Im telling you dont do it Unless you want to loose money worst company ever
Answer: Wigs from Wigsis.com are garbage. Do not, I repeat, DO NOT place an order with them. After 3 weeks of waiting you will get a box with a Halloween style wig. All the positive reviews are fake.
Answer: Yes, contact PayPal. I did just that - took a screen shot of what I had ordered, also a copy of my order, and a photo of what I actually received. PayPal got the return address for me and refunded my payment in full.
Answer: Mr Zhao Address: Room 521, Building No 1, ZhongXingCheng, Beiyihuan Road, Yaohai District, Hefei City, Anhui Province, China Postal Code: 230011 Phone Number: 18956560706
Answer: Good luck! I am on about email45 with their email robots. You will not see a refund. My wig looked nothing like the picture, did not fit and is not made of human hair like I ordered! Call your bank and dispute the charges. It is the only way we can shut them down! I also filed a complaint with a worldwide org. That polices internet fraud.
Answer: You cant they are thieves. Please report to your bank as fraud!
Answer: Because the product is garbage and they have no customer service and they do accept returns once you pull the address out of them. But it cost $65 to send back cause they want tracking on it. Be for warned
Answer: Because they are a scam
WigSis has a rating of 1.3 stars from 773 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigSis most frequently mention human hair, return address and customer service. WigSis ranks 247th among Wigs sites.