WigSis

Product I purchased looks nothing like picture. Color not anything like color ordered. Item looks like a costume wig someone would wear at Halloween. Then when trying to return of course they want to give me a partial refund or discount on another wig. Why would I want another one when the one I ordered is $#*!ty. Package comes from Indiana but sends return address of China. Very misleading web info
And return policy. If you want to
Order beware before you do.

I sent the wig back because it was not the style that I order the pay $21.95 to have it shipped back to them they've been saying they have never received it my post office said they did receive it I've been fighting with them for over 2 months and basically I lost $210. Plus the $21.95 and shipping it back PayPal was helping but after one month they backed out on me so even PayPal's useless don't send your item back because you'll lose that? I would never buy from them again buyer beware

I ordered a wig some 5 weeks ago which I paid £108.00 for. This is needed as I am currently undergoing chemotherapy. I was promised a 2 week delivery and after chasing the company it finally turned up after 4 weeks. When it arrived I can only say I thought it was a joke, the wig I received was nothing like the wig I ordered in quality, colour or style. I have forwarded the company photographs and am still chasing a full refund of which they offered me £15.00! Absolutely disgusting that companies are allowed to get away with this especially when people turn to them for assistance and quality products whilst undergoing treatment for cancer. I am in the process of contacting Trading Standards and Legal Advice. Please do not use this company!

If you want to save yourself headaches and weeks of aggravation then take your money and burn it or throw it in the garbage other than buying from WigSis. You wont get what you ordered and you'll waste your time trying to get a refund

WARNING! Don't buy from this company. I bought a wig. When I finally got it it the color was so far off. To make matters worst it totally clashed with my skin color. The part looked so phony. So I emailed them and Olivia said send a picture & I would get a full refund. After sending the picture she didn't want to refund me at all. She wanted me to understand HER predicament. How much money they would lose, how they are handmaid. Told her I can't even wear it the color is so bad & it isn't what I ordered. They sent wrong color. They said I had to pay to send back. It was their mistake. It took 14 emails to get her to refund $55 of the $115.40 I spent and she said I could keep the wig. Oh whoopie! I can't even wear it. She lied to me & CAN NOT be trusted. Although she says customers satisfaction is priority she doesn't care at all. Don't buy from this company worst there is. The wig doesn't even look real. A 1 star rating is too good good for this company but you have to give it a star to post review

It looks nothing like what I ordered! Oddly, they have since taken it off of their site. I ordered a layered sandy blonde wig with highlights and low lights. What I received was a very blonde, very puffy wig with a straight part right down the middle. I'm not even sure they sent the wig I bought it looks so different. Before I made the purchase I sent a message asking about returns and was told that absolutely, I could return if necessary. Now, after a week of pleading, they offered me 20% back. They are stalling till the 2 week "return" time frame is up.

My order for two wigs was a nightmare from the start. 3 months after the initial order was placed, I still did not have the wigs. At that point, I realized that they were probably coming in from China and tried to cancel the order. Three days later they were delivered. One was just too small, the other was totally sewn incorrectly. It seem to be sewn upside down. I immediately informed them I would be returning the wigs and wanted a refund. I attempted this at least 8 / 9 times. Each time was met with a plea to keep them and offered a discount. Since they would not send me a return address, I sent both wigs to the return address on the original package. End result... they said they never received the return package even though I had the signature receipt from USPS. Even though PayPal is aware of this "distribution location" scam. They sided with these crooks! I'll never order a wig on line or use PayPal again!

I paid 213 dollars and never got a wig. They had some phony tracking information that said it had been delivered in Oregon when I live in alabama. Then even after I told them I was in alabama they just kept saying successful delivery. This is a total scam. Don't purchase from here.

I ordered a gray wig from this company which was shown on their site. The wig they sent was a blonde mix. Totally different. I told them I would like to return it, they are telling me no. They sent me the wrong wig and have not even considered an exchange for the right one. Inside the wig you can plainly see where they added a few gray hair to it. I am extremely disappointed. This is not a trustworthy company. I rate them minus fifty percent

There should be an option for zero because they dont deserve a one! I ordered two wigs from this company. Worst mistake ever I spent well over $300. It took almost 3 months to get the wigs and when I receive them they were not even close to what I had ordered. Wrong color wrong size and very cheap looking! You could probably go to Walmart on Halloween and get a better looking wig! Its impossible to get your money back! Ive been trying for over two weeks they want pictures they want exact reasons for what was wrong with the wig and when you tell them they say thats what you ordered. They told me to send $35 and they would remake a wig. Thats the last thing I would want to do is send them more money! Please people do not waste your money because you will never get it back!