WigSis

I purchased a wig from this site without first reading the reviews. After weeks of emailing them and getting that my wig is on its way, I will soon get a tracking number, that it will only be another 1 or 2 days and nothing. I contacted paypal and they are doing a investigation so I can get refunded. I read the reviews and found this site has been doing this to people over and over again. They are a scam! I have reported them to the better business bureau, federal trade commission, fraud alert website and I will not stop until this site is taking down! I want justice! People like me with alopecia, or others who suffer from cancer or other heath issues depend on wigs. Please do not order from this site.

Have been buying items online for years and this is the worst experience I've ever had.
Paid £95 for a wig that was to small and nothing like the picture on their website... very bad quality and styling was a mess.
If you are not happy with your wig don't bother contacting them as they will never give you a return address... I contacted them many times and got no where. All they offered was a discount on my next order... are they having a laugh, there will be no next order.
They even had the nerve to tell me to take it to my hairdressers for a trim.
Needless to say the wig is now in the bin and I'm £95 out of pocket.

Ordered Large but it's not fitting my head.
Sent pix and explained other issues with color not being right and quality.
Emails going back and forth for over 1-week. They are not providing the mailing address even though the Returns section of the website says to ask for it. www.wigsis.com/help/return-policy/
Junk

My mom ordered a wig from these clowns and 4 weeks later the shipment arrived. It was not the wig she ordered. Wrong style and color! I have sent numerous emails requesting a refund and they refuse to reply. I am so pissed right now. Do NOT order a wig from them! Below is a pic of the exact style and color she ordered and what they sent! It looks like a freaking plastic Halloween wig!

I wish I had searched deeper for reviews before I dealt with this company. I was diagnosed with breast cancer and decided to spend a bit more on something the guarantee would fit me like a glove. The wig I ordered cost $274 and was nothing I MEAN NOTHING like what I ordered. I paid through PayPal also and they were no help. Seems they're in on it. I could not believe the way I was treated by both of them. I don't know what kind of hair it was but it may as well been rat hair. It was awful, so awful and they would not refund my money unless I mailed it to China which would have cost almost $200 on their site it says it's all done in the U.S. and any issue would be dealt with through there. Please ladies stay far away from them and if you wind up in my situation please report them through the better business bureau and the consumer fraud dept through the attorney general's office. The pain and suffering they've caused so many woman we need a class action suit!

Whatever you do don't buy a wig from this company... I foolishly did... it was nothing like the picture on the site and very poor quality. I have been trying to get a returns address now for over a week. I have had over a dozen emails back and forth with excuse after excuse but still no address. I now have to go down the legal route to get my refund... be warned everyone it is just a big scam when they say on their website you can return it if unsatisfactory

I bought two wigs and they sent a completely different wig. Not as advertised. Not human hair and no baby hair in front. We went back and forth through PayPal. The vendor said they would only pay 20 usd out of 58usd. I declined their offer. The hair company later can be back with two embark counter offer.

1 pay me 18 dollars to keep bad hair

2 or I return the two hair with my money for postage.
We are still on in. It a bit so much about the money but the fact that this Chinese's companies are rogues and PayPal Is encouraging such dubious transactions.

See below pics of hair sent. Shedding was same day it was received. Not human. And no baby hair in front as you can see patches in brand new hair

The order took 5 weeks to arrive instead of the stated 2 weeks. Then it is not the same wig or color as pictured and ordered. The merchandise return address is China. They offered me a $50 return for a $125.00 purchase.

Be wise and choose a legitimate company, not this one.

I would never give one star it should be ZERO but I can't post the review with out giving a star. First of all shame on me for not doing research on the company until too late. Shame on them for being scammers. I ordered a blond natural hair(because I wanted to be able to dye it the blond I wanted) it took 6 weeks to get the wig. I ordered an asymmetric chin length edgy bob. First of all the hair is synthetic! Won't dye, tone, bleach nothing. The cut is the craziest ever. Super short in back then straight down to long mop locks about 10" long. I contacted them immediately and I was just told to send pictures. I did within minutes and have heard nothing. I'm so upset. I have lost all my hair and was truly in need of a new wig. I decided to splurge a bit and I was truly taken advantage of. I'm heart broken. The one pic posted is what the wig is supposed to look like.

Firstly I am kicking myself for not relying on past reviews about ordering from Wigsis.com I hesitantly ordered a wig. I did not receive any emails at all to confirm my order so instantly panicked believing I had been conned. Waiting two months for the wig to finally arrive and oh my god, don't think you can even call it a WIG. I could of left it on the floor and mistaken it for my cat. I also believe it is not even of human hair, no words. Even tried emailing the company, but no respond. So warning anyone even considering ordering, please save your money and the disappointment. Even if you try to dispute they will send you on a wild goose chase.

Reading a lot of nasty reviews about this company. Now, I am really worried about my order. I have been trying to get a refund but they keep telling me that they will speed up the processing for me. At this point I really don't want the wig any more. Is there no customer service phone number for this company? I am sick and tired of sending emails. The ad does not tell you that you need to wait for construction, I thought they had it in stock.

If I could give negative stars, I would. I should have read the review sites before purchasing. I didn't and feel obligated to warn others so they don't make the same. Mistake. I ordered a wig with darker roots and 11-12 inches in length. I did check the return policy which states you can return if in original packaging within 7 days of receipt. What I received looks nothing like the picture. It's very blonde no dark roots & 6-7 inches in length. It took over a month to deliver after much pestering on to receive a wig that looks nothing like the picture. Customer service said I could not return because it was a customer wig (it's not) but would give me 10% off my next purchase hoping they would do better. (I kid you not.) I have filed a dispute with my credit card company. Do Not Purchase from them. This is not an isolated case.

I bought 3 wigs real hair for my brother wedding for the girls in the family with the trust on Complete Customer Satisfaction. It was my mistake. It came in plastic hair, the size was way off. I contacted Candy and talked to her in several email. All she told me was please keep it, I am sorry and do not give me any returned address. Run Away! They show only nice photo from super stars but not the real product that they sent it to me. The hair styles were not even look close to the photos.

Ordered a wig for my mother who is battling cancer. Figured they offer a 100% moneyback guarantee and they accept PayPal so double covered right? LOL wrong!. Ordered a pretty long auburn wig. Receive the wig in a timely manner, but it had 4 inches of black roots showing! Crazy right! When I try to send it back all they kept wanting me to do was send them more money to fix it replace it or have a different company make it. They would not give me a refund at all! Crazy how they can offer a moneyback guarantee but refused to give any money back. Honestly stay away from this company they will not work with you.