WigSis

I wish I knew to look for this review site before I threw my money away on these wigs. Money down the drain. I will never buy direct from China or any foreign country again after five emails back-and-forth with "Mildred" asking for a refund. They finally sent the address and said they would refund $150 of my almost $300 purchase price when they received the wigs back. Like others, I am reluctant to pay international shipping when I don't know that they will refund me even that. What a scam! Though I don't wanna spend anymore time on this, I'm looking for the credit card charge to dispute it.

Ordered wig for wife sue to medical issues. Had high expectations based on photos and description. Wife looking forward to being able to get out, and attend birthday party. Wig arrived and is terrible. Color was supposed to be brown with blond highlights. Color received is Red! Wig very thin, does not resemble photos, and does not have enough "hair" to style, or cover wig cap. Instead of happiness, wife is crushed. This is a total scam. Needs banned from US sales. Can't get my money back. Less an issue of getting my money back, then a crappy product breaking her heart.

I received a human hair wig that does not remotely look like the wig pictured on the site. It smells bad like rancid oils, the curls that are supposed to be "Brazilian hair" looks like they were curled with a curling iron. The wig is more than 5 inches shorter than the image. I tried multiple times to communicate with customer service. There is no phone number and the emails are illegible in MIME format. After repeatedly asking for assistance to return, my they asked for pictures of the wig I received including packaging. I complied only to receive an email addressing the color as being correct and an offer for 10% off any future purchase. The wig was more than $300. I will never wear it, and they will not provide a refund nor instructions on how to return it. This is completely unacceptable business practice.

I've already written a review. Allow me to stress the following.

The majority of women who buy wigs are suffering from cancer and other Disorders that cause hair loss.

WigSis preys on these women. It's wrong. It's heartless. Find a business who cares for you. A store who will help you and care for you. Because that's not what you'll get from this "company". They will make your life a living hell.

They send you personal emails. They don't send business emails from a well established company. Paula Young may be an option. Buy beware of any internet purchase.

I ordered a pixie wig, waited 4 weeks only to get a wig that was not styled and shoulder length. Asked for return and refund as website says you can do. They sent me emails 4 days in row of alternatives. Buy another wig, take it to a stylist and have them cut it, then 50% off o new one,... I got real mad and demanded my money back. I told them I would contact my credit card and write this crap review. I doubt they care and I will never see my money again!

Don't order from this company because they don't stand by their full refund policy. I sent back the product and it was received at customs 2 months ago. They did refund me half of my return but are trying to cheat me out of rest.

My wig is nothing like the picture. No highlights, super shiny and fake looking. Curls are like George Washington. This site is from China, and it took a month to get it. They know most people won't bother to return their item, but I will. Their hosting company should be contacted to remove this site from operating. Frauds. Please don't fall for it. Unfortunately, I did not see these reviews before I made my purchase.

The wigs this company are absolutely terrible. I bought two "human hair" and they were nylon junk without the lace cap etc, $360. I complained, sent photos, and they said they would give me a 10% refund, or have a really good wig made if I sent an extra $20 for shipping. I spent $50 to ship the two back to China, and months later I receive the good one, which is absolutely terrible as well. Trash bin material. Lesson learned. Do not buy!

Simply put the worst online shopping experience ever. The most unprofessional organisation - do not give them any of your hard earned debt EVER! The website looks great then it's down hill fast, on a black diamond, with no helmet, from then on in. I burst out laughing several times during the absolutely ridiculous email back and forth about how the item looked absolutely nothing like the picture it professed to be exactly like - it wasn't even the same colour. I was told to do them a favour and keep it, then told to return it - cost CA$72 - told that I'd be given a discount even asked "how much of a discount I wanted" apparently 100% was not the answer they were hoping for Mildred you should be ashamed of yourself!

The wig looks nothing like the picture on website and the colour is different. It is described as human hair but it feels and looks synthetic - exactly like synthetic wigs I've seen on other patients. The company was extremely unhelpful about giving return details - they kept offering a small refund and discount on future purchases but no return address. PayPal will not refund postage so beware, return postage is by tracked mail to China! Zero stars. I hope this review helps others; I wish I had read these reviews and not the ones on their own website before buying

Wig took 6 weeks to come and looked nothing like pictures and they would not take it back even though I emailed them the day after I received it. It was never worn and still with tag! Please do not order from the company!

I have been texting for 14 days trying to get
Shipping to return the 3 wigs I ordered on website. They text me back they want to give me a 10 percent return Not good!
I sent them everything they ask for. Pictures of the wigs will tags attached and boxes
They are new I only tried one on. The collar and cut was not as expected. The one I did try on my head was burn and painful from the weight.
I am stage 4 cancer patient all my skin is sensitive and burns. So I cannot wear a wig
I have explained this I would have never order them if I could not return Because I just lost my hair and have never worn wigs before.
The website says 30 day money back
I am tried of this stress I will reporting them
Don't order from them!

This Company is horrible, I was sent 2 different wigs one was the wrong Color and the other is not the wig shown on the site, completely different, I have asked 3 times for a refund without any luck, they asked me to please just try them because there staff though it would look nice. They have no clue, So now I am not getting any response at all and they haven't sent a return address, I didn't even want to give them 1 star., So I spent over 300.00 for learning never to buy anything from this company again.

. I never write reviews but I suggest you stay far away from this company. My wig arrived and was wrong color. I contacted by email (could not find phone # for customer service) and after approx. 10 days they answered my email. I wanted a refund and to return item. They suggested I pick a new color. Also please note that there was no return address label on the box or inside box that the wig arrived in. Most emails go unanswered. Now it is Sept 1. No reply. They have not contacted me Even my credit card companyShow More