WigSis

I wish I had looked at these reviews before ordering a ladies hair piece from Wigsis.com... I paid them $145.00 plus shipping. I received their item after a couple of months... the problem was that they sent me a toupee (the type that you glue on to your scalp). Unfortunately I don't have any bare scalp so it is totally unusable for me. After many emails where they claimed that they needed to do follow up, then pleaded costs, then their backlog was delaying any replacement, they then stated that they would replace the toupee with correct item if I returned the toupee and paid an additional $15.00 for shipping. At this point I flipped my lid, why should I pay extra for their error? I told them I would share this experience with anybody and everybody that would listen. If there are other places that I can share my experience let me know.

This company has no regard for customer service what so ever. The Sales Dept offers a large selection of wigs but the despatch department seem to have a totally different and far more limited catalogue of stock. The wig I received had nothing to do with the wig I ordered and appeared to have been selected at random.
The company does not appear to entertain any requests for refunds or replacements and since replacements would probably be selected in the same random way there would be little point anyway.
I was very disappointed and angered by the whole experience

The wig I bought from here transformed my look. It just like a magic spell. Any new person with no prior knowledge never seem to figure out I am wearing a wig. This very fact gives me so satisfaction. I love the wig.

I wish I saw this site prior to buying. I am HORRIFIED since I have not received my wig yet what will be in the box. My fears go away "slightly" when I see the comments that people actually like the wig they got mixed in but there are so many negative stories. I just spent 200 on this wig for my mother that is loosing her hair and her vanity of being bald is keeping her in the house, so I decided to get her this wig and get it styled for her and then go to her house with the wig and a box of chocolates, and help her get more self courage about her self image. Can someone calm my mind down and send me wig pics that did work from this company. I am feeling inside I just lost my money. We will see.

I purchased what was advertised as a 100% human hair wig,,, it was not human hair. When contacted I received several emails instructing me to have the wig styled or send it back for a $30 refund but shipping may be a problem. When I demanded a 100% refund ($200) they wanted to find a way for the company to not take the hit. I responded I wasn't interested in their bottom line and I wanted full refund, I haven't heard from them. I filed a complaint with the US Consumer Protection Agency so we will see. Beware of wigsis advertising human hair wigs and sending you synthetic wigs.

I love the style and the quality of this wig and I would generally recommend however, for me I was disappointed in the parting. I know it isn't a monofilament but I have three wigs and they do have fake partings that mimic your own. Nobody has a black scalp! I was disappointed as well that out of the four wigs I own, my daughter said this wig looks more like a wig than the other much less expensive ones do. I made an expensive mistake with this wig. Perhaps in other lighter colours, this problem isn't so obvious.

The wig I received doesn't look at all like what I ordered. This company is a phony. They don't want to provide their return address and do not want to exchange or refund like their policy states. SCAM

This store is a complete rip off. I should have done my research but they seemed legit. Returns within 7 days they claim on their site. Good luck with that. They blamed the shipper for cruhsing the box but when i sent images of the totally intact box, they changed their tune and said, give the wig a haircut! How about Go F... Yourself. Their claim of satisfaction guaranteed is farcical. I have never encountered a worse company in my life. The wig was not real hair and looked nothing like the pictures. And if you look, th better business bureau gives them 1/5 stars. Just dont touch these offshore folks... broken english is your first big hint. You will soon realize they are MIC

As I said in an earlier review, Paypal is just as bad - no they are worse - because they are an american company allowing this foreign person to dupe all of us. Paypal has received hundreds, if not thousands, of complaints about this person but refuse to shut them down. I'm researching how to bring a class action suit against paypal. If you'll join me, give me a like and I will contact you directly. There's some little guy sitting over there in China making a mockery of us with these wigs. I gotta give it to them, it's brilliant. They copied pictures from reputable wig websites, go outside and collect straw and send it to us. This is a scam person who can easily be traced but Paypal simply will not do it!

I wish I knew to look for this review site before I threw my money away on these wigs. Money down the drain. I will never buy direct from China or any foreign country again after five emails back-and-forth with "Mildred" asking for a refund. They finally sent the address and said they would refund $150 of my almost $300 purchase price when they received the wigs back. Like others, I am reluctant to pay international shipping when I don't know that they will refund me even that. What a scam! Though I don't wanna spend anymore time on this, I'm looking for the credit card charge to dispute it.