A total waste of everything. Got what I guess you could call a wig same day started emailing this company about everything from exchange to refund. I am not up to 12 emails and after no answer back from the last one which was supposed to how much I would except. I paid 92 dollars for my wig so far they offered 5 and 10 dollars what a joke. Will not give return address where to send back wig only that will be very costly to return the wig. So seems like other to getting a very poor excuse of a wig I am out of everything else lesson learned.