WalmartReviews 4,410

This is possibly the worst company to order from online. I ordered a couple of sets of dumbbells just before the pandemic hit. They said was in stock and shipping was 2 weeks out. They never updated my shipping during this time and customer service said everything is fine. Then day of delivery, the order is delayed. Customer service says they don't have the ability to contact warehouse to find out why? What the? Why have a customer service department that does nothing different than your app? Waste of manpower. They send message to upper management. They never call me just send a email that's it's out of stock. What the what? It was in stock when I ordered it. So are you are overselling product you don't have? Not so. It turns out during this two week wait, Walmart had been shipping multiple dumbbells to all Walmart stores instead of fulfilling orders online. I know this because through my local Walmart, I tracked the trucks coming in and picked up some of my orders myself (because I didn't trust online). So instead of fulfilling actual orders online, they decided it was more cost effective to ship to stores (BTW option to ship to store for customer unavailable). Just terrible experience from beginning to end from all levels of this company. Best example of what NOT to do with a business practice model.

Was recently shopping at Walmart #522 in Crosby, Texas(during corona virus). I get to checkout after waiting in line(for self checkout of course) and was told the store is closed you cannot get your items you will have to come back tomorrow. Then they said there was a announcement about this but the person making the announcement was very unclear and garbled so static you could not understand what was being said. I think this is really just to far first no cashiers to check out to save money for a company then you have to check yourself out most employees are rude and its a big deal for them to help you. This was the day before Easter following all established rules to

Your COVID-19 policy is putting people at risk. I parked in a handicap spot at the far right of your store because I wanted to pick up an item in that area, without walking through the store and passing other customers who might be infected. But I couldn't enter that door and one of your employees came toward me and said I had to go through the middle door. I told her I couldn't walk that far, but more important I wanted to minimize contact with other customers. She said that was the rule. So I left and made my purchase elsewhere. This is an honest and objective review.

Ordered online to pickup outside store. When I arrived I was told their card reader was broke and I would have to go inside to resolve but 1st I tried calling Walmarts store manager, they never answered then tried calling Walmart Corp and was on hold until the answering machine told me I had a 17 minute wait. Went to 2 different places inside Walmart and could not resolve the issue. I bought online so I wouldn't have to go inside the store because of this deadly virus and they say this will be the worst week, but walmart didn't give a damn about customers safety or resolving their problem. I went from pickup to customer service then all the way to the back of the store to customer pickup. None of these people had a clue as to how to resolve something that seemed to be so simple. I guess the real store manager was hiding from the virus at home? I had to find everything and pay at the self check out since Walmart FAILED. Thanks for possibly murdering me? Poor management, lack of customer service and putting paying customers in harms way. Complete incompetence. Never again. Store was 6000 ogeechee rd Savannah Ga and I was told there is no store manager because she quit due to this virus. What a joke Walmart is and calling Corporate was useless. They stop you from contacting the CEO.

Recently I had to go to Walmart. I noticed that they had 40 packs of water and got 4. I called my mother who is disabled and offered to get her 4. A Walmart person told me just go to a separate line so you will be able to pay for hers as well.

I went to the cashier and paid for mine. I pulled the other cart forward to pay and all HELL broke loose. I was told it didn't matter why I was buying them. The fact that my mother is disabled meant nothing. I was told if I wanted more to come back the next day. The reason being everyone should get some. I just want to know if a Walmart person was buying for someone, would they have to come back? PLUS I THOUGHT THE IDEA WAS TO STAY HOME AS MUCH AS POSSIBLE. I THINK WALMART SHOULD PRACTICE WHAT THEY PREACh. STAY AWAY FROM SUPER CENTERS ON EAST SIDE OF TUCSON.

03/31/2020 As you heard Walmart is giving their full-time workers $300 for their hard work and their part-time workers $150. Part-time workers work hard as well, they bust their $#*!. They should get the same amount ($300) as the full-time workers. Part-time workers do the same job as the full-time workers. Same job over and over again. No difference. Walmart Corporate you are unbelievable, shame on you. $150 for their hard work. Walmart Corporate I hope you read this.

Shopping at Walmart is a pain in the butt! The shelves are always empty. You keep moving stuff so we can/t find it. Then you want us to check ourselves out of the store. On top of that, now you now want to charge us 5¢ each for a bag made out of recycled material that immediately tares letting your items go all over the floor as soon as you try to lift it! You aren't the only place in town but you might soon be the only place with nobody in it! I stopped shopping there as of today!

Walmart.com are extremely deceptive and have no respect for their customers. They kept giving my disabled father-in-law the run around. The poor man placed two orders in early February with a guaranteed 2-day delivery. Nothing was even shipped. A week later, nothing was shipped. After wasting a lot of time writing and calling Walmart Customer Service, he was given endless lies, incompetence and false hope.

In the end, Walmart unilaterally cancelled his two orders 2 weeks later, and sent him an offensive e-mail that said "We received your request and have successfully canceled". He NEVER cancelled his orders.

Few days later, they sent him an e-mail about the products he wanted (and were never shipped) that said "The wait is over. Back in stock alert!... Free 2-day delivery."

The poor man caught the Bait (and Switch), and he placed his order once again, after all the waste of time and lack of respect.

Walmart, once again, shipped NOTHING. A week later, after many follow-ups, fraudulent advertising without any shame, and false promises, Walmart unilaterally cancelled his 3rd order, and again sent him an e-mail that said "We received your request and have successfully canceled". Remember that he NEVER cancelled any of his 3 orders. That's was as wrong as it gets!

By contrast, I order from Amazon.com with a 2-day Guaranteed Delivery, and I always receive what I order in 2 days. In the very rare occasion they deliver a day or 4 later, they give me double the money I paid in a refund as well as a courtesy credit... even if its $300 with a sincere apology.

I would NEVER order ANYTHING from Walmart.com... Shame on you!...

I bought a battery with a 5 year warranty, 3 year replacement and 2 years pro rated. It went bad in 1 year and 14 days. They did replace it, but the new battery only came with 3 year non pro rate. Not only that, corporate states their managers have the discretion to void the manufacturers 3 year warranty and start the new battery warranty from original purchase date. From my 5 year warranty I now have less 2 years, that is fraud and they falsely advertised the claimed 5 year warranty.

Order an emergency food kit to update my earthquake kit and it was charged to my card, received my confirmation email and a delivery date. Apparently the price shot up later that week because now everybody became freaked out about this flu called Corona so Walmart simply just cancelled my order. They didn't even inform me of this, no email, nothing. Today I realized that the delivery date was in a few days and I haven't received a follow up email so I checked my account and saw that it has been cancelled. When I talked to customer service they try to claim that my bank put a hold on my credit card and I wasn't charged. That was a LIE! I told him that I was charged and when will I get my order. Well I'm not because (as he lies to me again!) That it was out of stock when I ordered it. I told him again it was not out of stock because I was charged and SENT a confirmation email. At this point he went on how it must be frustrating blah blah blah. YES, it is frustrating when a business just cancels your order without any reason so they can mark it up and make more money on the product and to continually lie to you about what happen!
Hey Walmart you truly live up to your rep! Thanks for saving me
Time in the future by never shopping with you again and to always stay with a truly great and honest business called COSTCO! Which I may add isn't depressing to walk into, with every employee there obviously hating their job!
On that note, I'm now going to return my iMac pro I just bought because of this and because of your dishonest, NO INTEGRITY practices. I just don't trust you! Thank Paul

Wal-Mart claims AND has on their website that they have 2 day delivery, trying to compete with Amazon. This is just NOT true. I've done about 5 orders with them, making SURE the item is a 2 day or even next day delivery. It has NEVER happened. The orders come in several boxes over several days, some items even taking a week to get here. I have even ordered extra of an item to boost the price as high as needed to get the 2 day delivery. Sometimes their price beats Amazon's, but RARELY. I'm fed up with this and being disabled will ONLY order heavy pet food/litter items in the future. I care more about convenience than I do a piddly 3% reward.