WalmartReviews 4,410

Make sure you check out who the vendor is for your product. Walmart stores will not take any returns for 3rd-party sellers. So, if it doesn't say the vendor is Walmart, be sure you'll keep the product as it's a real pain to send anything back through the 3rd part vendor and Walmart isn't helpful. I spent over 3 HOURS on the phone (at least 2 hours waiting to be answered) with Walmart. I'll never order from the Marketplace again.

Ordered a exercise bike on April 20th online today is May 14th and I still have not received my bike. Customer service is not helpful, they couldnt locate my item through tracking. The rep said that I purchased a bike that was out of stock online but it was available when I purchased it. Tracking info is just stating that its been shipped. All the rep could do if offer a refund. RIDICULOUS he offered to call me back to see if he could get more info and never did. Customer service wait time is nearly 1 and a half hour long to speak to someone and beware you will get no where. Finally today the tracking is locating where my bike is, and its on the way after all this time. I will never in life order from walmart online again!

I had ordered an area rug online from Walmart on April 29th. I received an email that the rug shipped May 4th and would arrive May 11th, plus was provided a tracking number. UPS never received the item to ship, although the tracking number is still active. Placed a call to Walmart and requested the order to be canceled. It wasn't and I was told I would receive an email confirming my request. Called Walmart again the next day. Was told that I needed to speak with a manager and was placed on hold for 15+ minutes. I finally hung up. Such a disappointment. I'm not a huge Walmart shopper, but I have shopped them online occasionally without too many problems. However, after this escapade I'm finished with Walmart.

I'm writing about walmart in albuquerque, academy and wyoming streets. Whoever is managing this store certainly isn't doing a good job. Many, many of the shelves are simply not stocked. This applies in almost every area of this store. It's definitely not a pleasure shopping there. When i go to a bigger walmart its shelves and frozen sections are stocked and i don't have to go anywhere else. This makes for a longer trip to the store. Hope something can be done. It used to be a pleasure shopping there, but there must be a new manager. He/she is not getting the job done. FIRE THEM!

This is for Donaldsonville Walmart and surrounding areas that have large minority customers(negro)and others. I went to buy paint and I found bottles of bleach hidden behind 3.5 gallons on paint. My wife went to Denman springs(majority white area)Walmart and the shelves had and abundance of bleach so much no one was buying because the store shelves have been fully stock during this cov-19 pandemic. It seems that the employees in lower class areas are hiding the disinfectant items to take home for the families or the Walmart's aren't supplying their stores located in minority areas like the Walmart's located in white area's With enough to stock their shelves

I was at Walmart on 1720 E Hillsborough Ave, Tampa, FL ******* on 5-9-20. I proceeded to go through the self checkout when 3 employees surrounded me and told me I couldn't go through because I had more than 20 items. They were very aggressive acting. I had already started scanning my items when they approached me. I was with another person and we had two separate orders, we just used the same cart. The cashier should have inquired about that instead of getting an attitude with us. I told them that was fine and took items out that went over 20 and told them they could be returned to the shelf. It wasn't my loss, just the stores. I told them that. One of the employees said "no it's not our loss." I had a face mask on due to COVID-19. The female employee said I called her a $#*!, which never happened. I won't be back. Hopefully they will train their employees better. 3 employees approaching a customer and surrounding him for having 10 more items through self checkout is a bit extreme. I asked the employee that accused me of calling her a name for her name. She said "you don't need to know my name." Extremely rude. You would think they would train their employees to have at least a little bit of respect for customers.

I ordered an air pump on 5/3 that was $4 or $5 cheaper than Amazon with a delivery date 5/4 (extra $8) or 5/7(no extra money) but when I got the tracking # email, the date was 5/14. It is now suppose to be delivered 5/9. If I would have known that it would have taken that long I would have ordered through Amazon or buy a more expensive model locally. I am now stuck. Thanks Walmart for nothing as for now on I will buy either locally or Amazon only. At least I know when it will be delivered.

I can't get any of my basic needs delivered since covid-19. We are two high risk individuals who cannot go out hunting down our needs. I'm paying to have my groceries delivered from other stores. Several times my daughter has gone to Walmart and bought the things that Walmart said was out of stock online. Couldn't get it delivered but there was plenty on the shelves. Lazy shoppers? Inefficient updating on the site? Whatever the problem is, I paid Walmart $99 to have my groceries delivered and I'd prefer not to be paying other stores to do it.

I contacted walmart after having the mainstays buchannan loveseat for a month and finally moving into my place so I can put it together. I realized very quickly I can't put it together because it's missing parts. I contacted walmart and even though I was well within the return and replacement window I was told there's nothing they can do and they offered me a $13 credit. This was a $200 couch that I can't use because it's missing parts and they refused to send me a replacement, send me parts, or offer a full refund. I contacted them 4 times and every time they blew me off. I even asked for a parts list and said I'd pay for the brackets and drill them into the wood myself, and they still told me no. When I bought this loveseat, $200 was all I could afford at the time and walmart just ran away with my money.

Walmart took my money when I ordered masks on April 1. I got 1/3 of my order. I have tried to cancel the order, tried to chat with them 4 times ( they promised an email within 24 hours, a call back within 2 hours x2; a short wait for an agent -none of which happened. I waited on line for 2.25 hours and then after waiting the call hangs up from them. The seller has been called and emailed and states Walmart d/c business with them. No one will even talk to me about getting my money back. This has never happened to me at Amazon. Dont buy from Walmart.com

Placed order on April 9th for ladies incontinent diapers. Have ordered these multiple times in last and received them as promised. I understand this virus has caused delays, but I ordered on April 9 with expected delivery date of April 20. They failed to arrive. These safe items I require for comfort and hygiene. April 21 K went to walmart.com website checked tracking- it said order shipped April 16 and was in Atlanta Georgia. On April 21 FedEx tracking said Wal-Mart was working to package orders, that order was now packed but had not been received for shipping yet. Chat on website offered receipt of customer service call back within 2 hours. Now on April 23 I still have not received my order and website tracking today says it has shipped and I should expect delivery on APRIL 20. Now my family having to run all over the country trying to find available products in the community and I've already paid Wal-Mart for the missing, but hate ask for refund if they are actually to be delivered soon. They need furnish customers exact shipping and delivery dates, and talk to representative s online or at least get call backs within acceptable times limits.

Location: Boise ID, Fairview
I bought the wrong feminine hi-gene product for my wife who is very sick at home. When I got home she says it is the wrong one, I turned right around and went to exchange it for the correct one. They tell me because of Covid they will not refund/exchange any personal products... the box was unopened and it had been under 30min... I was laid off 3 weeks ago and I still am trying to get my unemployment check or a job where we can make our bills. $7.00 may not be a big deal but right now when there is no money coming in that could be FOOD. What a joke they tell me to save it and bring it back after the Covid issue and then refund it... WE NEED TO EAT now... shop anywhere els than this Walmart.

Ordered some product from WalMart that was supposed to be delivered by April 15th. Unfortunately the supplier was a Chinese based company that DOES NOT EXIST. Contacted WalMart through chat and so far absolutely no response and in fact they seem to be ignoring the issue. DO NOT ORDER ONLLINE THROUGH WALMART. They to not do due diligence in checking out vendors and seem to totally support fraudulent Chinese companies. WalMart - never again.