Walmart

I am seriously considering never using the photo ordering on their site ever again. I fought with that website for over an hour this morning because it kept adding photos to my order and then wouldn't let me order it so I signed out of my account and created a new one and started all over. Then to top it all off once my order was put through, it was sent to the wrong store. Now I have to figure out somehow to get there because they only hold it for seven days. The price is right but thanks a lot for wasting my time.

Do not order anything at Walmart.com, my experience has been ridiculous. Ordered at $13 item and was notified that it would take 5 days to get it at the store I wanted to pick up at. I cancelled it immediately but it still shipped. I have been several calls to several different numbers. The Danvers store never even answered the phone when I called. Another number I was on hold for several minutes then they hung the call up on me. I also tried emailing and got a return email from several different people who all responded the same. We would love to help you but please call this number... where they never pick up the call. Really?! Absolutely pathetic customer service. People work, they can't wait on the phone all day for you to hang up on them!

Walmart is a terrible store on all counts, rude employees, long lines not enough cashiers on duty, fruits and vegetables never fresh, dirty stores not cleaned enough. The prices I'd say are average nothing to cheer about. And don't shop at a store that treats their employees like dirt.

The bottom line not a good store don't shop here.

I've had 2 cases where I needed to contact customer service. The first time was great and he helped me out really quickly. The second time the lady basically told me what I wanted to hear to get rid of me, and then my problem was never resolved. I ended up just paying the credit card bill from the erroneous order, because was under $10, and I did get my item... just not what I wanted. I gave it away. I have no trust in this company making things right with my online orders, and I will not order from them again.

After making a purchase on Walmart.com, I noticed that the order amount was pending twice in my checking account. After calling my bank, they released one of them and told me that this method is used by some retailers and one will eventually fall off. Now I order again and have had the charges pending twice for 2 days. I called my bank and was told to contact Walmart.com to have them fax an authorization to release one of them. I then called Walmart.com and was told that one is an authorization to see if you have the money and then the actual charge is charged once the items ship. They told me that these charges are held for 48 hours. I will not be ordering from them again. Target, nor other retailers I buy from have this type of archaic billing system.

Walmart is passing off well made clothing online that is so poorly made that I will ultimately end up throwing in the trash. They are obviously coming from an outside source that has absolutely no quality control. Clothing is made of the cheapest material and looks nothing like what's advertised online. Clearly Walmart care's nothing about their customers and any kind of quality control of their merchandise. I will not shop Walmart online ever again.

Ordered two pedimeters. Could not have it delivered to my home. They were sent instead to a nearby Walmart. Purchase information indicated it would take up to a week for delivery. In fact they were delivered the next day. Did not receive a call from Walmart. Called Walmart and was informed the order had not arrived. Later I learned they had been returned because they were not picked up. I checked and a refund was issued to my credit card. I saved myself further headache by purchasing the same items from Amazon.com with free shipping. Walmart needs to work harder at being customer friendly.

I ordered through Walmart's online shopping on July 16th. Five weeks later, I still have not received my order. I've tried phoning and emailing, and no one at Walmart cares. In fact, when I emailed head office, they didn't bother to reply. They had no trouble charging the order to my charge card, though. If you order through Walmart's online shopping, be forewarned. You can only cancel the order within 30 minutes after ordering. No one at Walmart will care if you never receive your order. Save yourself time, money and frustration and order from Amazon.

This is the second time she happened to find a bank charge over $100 for a Walmart+ membership and she knows of others here that has happened to. We are both very aware of Walmart's continuous efforts to recruit new + members. So far I am okay but I shop the website for either a curbside pickup or delivery. She was in the actual store both times it happened to her. She and I are both very careful that we do not accidentally agree to memberships. She did call Walmart and they said they would take care of it but I consider these unagreed-to charges criminal and want to warn other people about this happening. It is very, very sad but in the last few years there seems to be a tremendous increase in illegal and quasi-legal scams everywhere I turn and in every sort of company. I have already reported at least 3 other companies and websites this week.

Yesterday I had to pick up an Rx at Wal Mart in Allen exchange drive west, the only lane available were self-checkout lanes. I ask the employee supervising the lanes if a manual lane could be opened, she said she would check me out using a self-checkout lane. However, she assigned the task to a young man who apparently did not know how to run the lane. After several false starts and about 10 minutes she helps him get started. After about 15 minutes we are done so I give him three coupons which immediately confused him, with the supervisors help we got thru the check-out after about 20 minutes. I had to go back today as one of my Rx was not in stock, I also picked up a few items again nothing, but SELF-CHECK was open. We have always shopped Wal-Mart but do not and will not use self-check lanes and will begin to look for facilities that offer manuel check-out lanes.

I purchased a Walmart+ membership in November 2022. Walmart+ gives me free shipping, along with other advantages. I tried ordering from Walmart on September 1st, but could no longer get free shipping. I called to find out why, and was told that Walmart+ no longer ships to my location as of September 1st, because of a new policy.
I am more than 11 miles from the nearest Walmart store and driving at my age is no longer viable.
Apparently, my location is inconvenient for them. So, free shipping and shipping of any kind is no longer supported. Even if I was willing to pay for shipping, I could not place an order.
I was offered a gift card to cover the 2 months' cost before my membership ended. But that is unreasonable because they don't ship to my location any more. I asked for a refund for the 2 months that I will be unable to use Walmart+. I was denied.
And there was also no notification of this change.

What a way to waste 3 hours on a Sunday. We ordered some mulch from our local Walmart and paid for it online so that the 15 bags would be ready when my husband went to pick it up so he goes to the Walmart they can't find it they say they don't have it in stock. Since I've done some research since this item happened I find that this is a very common occurrence. So then they didn't technically charge the card but there's an authorization which holds your money for 5 to 7 days. So do not trust that the order is in stock. I will never use Walmart online pick up again never never never never. You need to go to your local Walmart and pick the item up yourself because they can never find it and their computer is wrong