Walmart

Walmart.com is great to order from, sometimes the online price is lower than in the store. The Site-To-Store feature can't be beat. Great prices, good selection, free shipping by picking it up at the store, what more can you ask for?

They took my payment, delivered my item in another city and now I have to dispute with my bank. According to the rep. I could get compensation if I re-ordered, but it would take 2 weeks to deliver. What a Shame.

I don't live around very many Walmart's, so when it came time to put in the store location I put in the only one within an hour of me. I had ordered about $50 worth of beads and organizers for the beads. A day later I received an email saying that the store I ordered them from was out of stock on ALL of those items. I went by the same day, and they were fully stocked on all of them at the store, and the manager said they still had plenty in the back. When I told her what the website said, she called someone and told them to issue me a refund. Luckily I was able to get my money back. But really, should it have even been needed? Do the people they have even look for the items? I think I'll just stick to buying from the actual store from now on.

I spent literally hours trying to register for free grocery pick up at Walmart. To make very long story short, I re-registered a half dozen times bc the site would freeze and I couldn't even get back into my original account much less get my shopping list back. I sent customer service a couple of messages and the response was to call Walmart. I did. No help. When I finally got through, they said I could try again tomorrow. Really?

I'd never tried to use this service before, and I won't again after hours of bs. Get your roll backs and whatever else in line Walmart. Your customer service sucks, not at just this location but I've lived all over the U.S. and have yet to find a location that stood out in a positive way. There are never enough registers open and the people that work there are the last that want to help you. Maybe bc by the time you catch up with the them they have no idea where anything is or how to help you find someone who does. Tighten up Wally World.

Ordered Transport Wheelchair on website. Received Text Message - Ready for pickup. Waited for over an hour at online pickup counter for item to be pulled from stock room. Was told item ordered and paid online at $82.82 (On Sale) was not available and presented with one for $148.88. After driving 30 miles to the only store that had it "order online, store pickup today", the manager offered me $10.00 off the price. (He was contacted and replied by headset). I spent that much on gas to and from the store. Finally after going thru two "customer service managers" and slowing raising my voice where other customers could here my complaints, the store manager finally appeared. As the item had been processed for payment when I arrived, I was given the item at the price I had already paid. I purchased the wheelchair as my father was getting out of the hospital the next day.

Let me start by saying I am a die hard Walmart shopper. If I'm going to a brick-and-mortar store for ANYTHING, that is where I go. However, sometimes the store either just doesn't have what I'm looking for or online shopping is just more convenient. The Walmart.com site is not just an online version of the store. It has so much more available than you can find in the store. There are things you can't even find in the store. An added bonus is that if they don't even carry what you're looking for, they provide the ability to purchase from different merchant right there in the search. I highly recommend the site.

Spent 3 months on an issue along consisting of 20+ emails and 8+ hours on the phone. So many unknowledgeable people were involved, lies, bribes, and false hopes. Dealing with the Customer Service and Customer Resolutions teams was beyond frustrating. After the 3 months of waiting for my device, which came in stock multiple times during my wait, they decided to just cancel my order without resolving. Stick to Amazon, their customer service is much more reliable.
I have also reported this to the BBB with hopes to shed light on the terrible Customer Service -case number *******. I

Very poor customer service, after being told that my online purchase was delivered and not finding it. I contacted Walmart to find out why I didn't get it. They said I would have to wait 24 hours and a new one would be there. Or if it was not I could ask for a refund. I called 24 hours later after not receiving it I decided to ask for a refund I was told that I could not get a refund that I would have to wait an additional 24 hours and then get a refund. Meanwhile I was told that I should walk through my neighborhood and contact all of my neighbors to find out if they had my item in their house. This is unacceptable. I asked to speak to the persons manager. I was told to hold on and wait he would connect me. He never connected me he disconnected himself. Walmart does not understand there are other places to purchase from. And that poor service is unacceptable.

Bought a rug from Walmart.com. It came in the wrong color. Took it to Walmart for a return, but they told me I needed to handle the return from the company they ordered it from. Big hassle! Walmart is trying to compete with Amazon who is a middle man for many companies and they do it better. My suggestion is if you find something on Walmart. Com, check and see what company it's coming from (it my not be from Walmart), then go to there site and order it from there. Sad thing is, Walmart customer service manager says this happens all the time and that Walmart should fix this if they want to compete with Amazon. Will not be buying from Walmart.com again. Hope this helps with your future purchases with Walmart.com.

I purchased from Walmart.com several times with varying results. I've used both the pick-up in store option as well as delivery. Some products came in perfect packaging while others came in bent or ripped boxes or seemed used. Their prices can't be beat and because I could just return the questionable products to the store it wasn't such a big deal but with other stores doing price matching these days, I am hesitant to shop on Walmart.com again.

Walmart here in Florida has never closed down their stores during the Pandemic situation. But, they have closed their Tire Lube Express department and have no intentions on reopening soon. Excuses given have been "waiting for the Florida Governors off to give them the ok to open" which is a bunch of Bull S@!@. I contacted the govenrors office and was told that is a complete lie. Every other car care center are open, and have been open from the beginning. That job is considered essential and should have never been closed to begin with. Walmart sucks and lies to their customers. I will take my automotive needs elsewhere from this point on.