Walmart

My Walmart.com was hacked and an order placed. Within 8 hrs I caught it and called to cancel the order. It is now 4 days later, 9 phone calls and multiple on line chats and the order is still not cancelled. They told me to deal with the credit card company. They just dumped the problem back on me to resolve. Every cust serv person gave me a different story but ASSURED me it was being cancelled. What a joke they are, I will never deal with them again.

If you purchase something from Walmart I'll use my computer as an example they'll charge you the amount of the computer on the day of the purchase which is expected. Then a day or two later they'll put another hold on your account for the same amount so you'll get charged twice. You'll get one of them back but it ties your account up for a couple of days so if the computer is 400 you're going to be charged $800 and then you'll get 400 back. I've never heard of such a messed up system it's so stupid I'll never order anything from online Walmart again. I'm just going to order from people that charge you once

I used to enjoy shopping on line with Walmart but those days are over. I would order items as needed on line and go to the store when they came in to pick them up. No problem.
I recently place an order and it was under $35 so I was charged a minimum order fee of $6.99 PLUS TAX on it. They only offered delivery, it had to be delivered.
Well I am retired on a fixed income and that's why I can't spend $35 on each of my orders and now the charge me $6.99 PLUS TAX on each order.
I'm done with Walmart and their greedy ways.

I really surprised in all the poor ratings. I did quite a bit of my Christmas Shopping on Walmart. Com, I received everything on time, packed well and loved most of the products.
I've since ordered sheets, and some other things and have had absolutely NO problems.

I purchased a freezer from walmart.com. It arrived a week later than the one week asigned delivery date. When it came it was badly dented. We were two weeks into it at this point. I scheduled a pickup and exchange. After waiting almost two more weeks for that to happen, the replacement was even more damaged than the first one. Now we are four weeks into it and they have said only one exchange per item. They now say that a pickup and refund will happen within the next week. That puts at 5 weeks if it actually happens when its supposed to. I would assume it will follow suit and be a week past due which will put us at 6 weeks out and starting all over looking for a new freezer. Thanks for being a colossal waste of my time walmart.com! I will never shop with you again!

Yea Walmart has good prices but its not worth it, target price matches. I ordered a doll online for pickup, 3 hours later it still was not ready. I went to the store and found the doll in toy isle myself and took it to the pick up area hoping that since i made their job easier they would just print my receipt. I was told i cant do that and i have to wait for them to text me its ready. Meanwhile im late for a kids party. They told me i could go ahead and buy it again, then come back to the store when they say its ready to pick up and then i could return one. Is this a joke? I have never ever heard of anything like this. Worst experience in my life.

They call out that the store was closing in 10 minutes so we went to check out and time ran out and they refused to attend us, so they are trash, I refuse to buy from this store ever again because they have really bad attitude for no reason. Im not being a karen, just saying.

We placed an order through a phone operator and were told product would arrive in a few days. Walmart took the money from our bank, We were excited about our purchase. Then we got an email that said our order was cancelled. I called and was put on hold again and again and told to reorder it but my money would take seven to ten days to come back. Also they could not be sure since I was a first time Walmart.com customer that it would not happen again. Do they think I just want them holding large amounts of monies for days on end. I spoke to Pamela in corporate out of Texas who was rude and no help. We decided we would never use Walmart again. We have spent thousands there but would rather give our money to a company with better customer service. I would not buy a can of cat food from Walmart. Stressful and horrible experience. DO NOT USE EVER!

I needed help with an item that was priced wronged... Asst Manager could not help me and when I asked for another Manager she told me that she was the only person available and she rudely walked away... two minutes later a cashier walked over and identified the problem and solved it... I contacted Walmart Corporate offices after calling the store and not be able to speak with or get a call back from a manager... I will not ever shop at Walmart in Troy, Mi again!

I love walmart.com! I find the site-to-store shipping option to be very convenient. When shopping online, I usually always check walmart.com because they often have the lowest price and carry items that you might not expect (beyond what they carry in the store). You do need to take note of the seller and the return policy, and make sure you understand them. I generally always order items that can be returned to the store which makes for very easy returns and eases my mind when ordering something I'm not completely sure about. Lately, they are discounting some items ordered online, and that is just a nice little bonus.

Walmart customer service is the worst! For one English is a second language to them. They have a lame excuse for everything, we are sorry is the pat answer with NO resolution to any problem. Never fails you'll end up on the phone 2 hours between being disconnected and being put on hold.

I don't write many reviews but Walmart.com has come through so many times for me over the past 5 years I wanted to share. I live in Houston, Texas and many times if I find some item I really like, it may not be available the next time I'm in the store. So I order it on their website and pick it up free when it's shipped to my local Walmart! The other service I truly appreciate is their grocery delivery. This saves me hours of shopping, driving, and standing in Walmart lines to check out. I just Place my order online, select a pick up time, pay for order and pick it up usually the next day. I work many hours and barely have time fo grocery shopping. I'm thankful for this service and have had no problems! And there's no service fee or price changes to the online products.