Vistaprint

I used to spend quite a bit with VistaPrint... never again. They sent me a postcard for my Birthday... oh how nice I thought. It offered up to 50% off site wide and free shipping. I took the opportunity to order some new business checks. I didn't get anywhere near 50% off but of course they had said "up to" so this was merely disappointing. But I also was charged shipping. I called to inform cs and the gal said she would offer me a refund on my shipping "as a courtesy". I didn't feel like arguing so I accepted the deserved refund regardless of what they wanted to call it. She said something about her computer being slow and said to call back in 30 minutes. When I did the new gal acting as if she knew nothing about the previous call and insisted that although my post card made absolutely no mention of any limitations with regards to the free shipping offer, that the policy was actually that I had to spend $50. Well any person with any knowledge of the law whatsoever would know that this is an illegal business practice. I asked to speak to a supervisor. She wanted to win the argument... and of course she did. The original gal should have her job. Saved $9! Congrats. Lost this customer for life and I'll tell everyone I know. AVOID VISTAPRINT AT ALL COSTS! SCAM MARKETING AND SURRLY CS> FAIL!

So I made the mistake of using their website hosting. As any website owner knows, keeping your website safe and clear of visitors attempting to abuse it or hack it is part of running a website. Well, vistaprint hosting filters out what you can see. You can't block any visitors or users or identity them because vistaprint seems to thinks that information belongs them, not you. Can you imagine a hosting company refusing to give IP address to a website owner? Yes, that's what vistaprint does. I ran into this and it's even a court situation now and they STILL won't provide this to me. It's unheard of and goes beyond poor customer service. I switched to another platform that not only provides this information to a website owner as it should, they also give you the opportunity to put IP addresses to block. That is what a properly functioning hosting business is supposed to do for website owners. I highly suggest NOT using their services. Running a website you will encounter times you need this information and my experience shows vistprint will not give it to you.

Vista Print refused to re-print our Winter Haven 912, a Christian Conservative Group, business cards which they had been printing for 4 years. There was no explanation other than the following:
Dear Glynnda,

We're writing about the recent order you placed: As a matter of policy, VistaPrint will not knowingly produce or sell any products that violate our terms and conditions of sale. Effective immediately, we're unable to fulfill this order.

Your order has been cancelled and any future orders of this type will be subject to similar cancellation.

When we called to ask what "terms and conditions of sale" we had violated since this same card (except for address change) has been printed by them for years with payment in advance without problem. She was told it was a "content problem" but no explanation was given as to what specific content violated their policy.

Recommend BOYCOTTING obviously WOKE Vistaprint. As a private co they can deny service to anyone they want but we need not give them any $.

I designed a job for a T shirt about Bide & Company & picture of what should be done to them for treason on 07/27/23. I mean it really got to the point.
They accepted the design & payment that day & gave me a scheduled Delivery date for 08/09/23.
Well on today@ 15:30 (3:30 PM EST) they notified me (via email) that they have cancelled the order & will not print it. Funny I went over the design with them via chat & got a okay with a final proof.
I have come to the conclusion since they are in MA that they are part of the deep state DEMORAT party AKA commies.
I was having SIX (6) shirts printed & had shown the design to people & everyone wanted one (1). I am talking over 100 orders they would have gotten & climbing
I bet if it was about TRUMP they would have done the job in a blink of an eye.
Stay away from VISTA PRINT they are against the 1st amendment FREEDOM OF SPEECH when it is not the DEMORAT LIBATARD way.

I ordered my boyfriend a photo book from Vistaprint on the 22nd of November when it was due for the 8th of December. Unfortunately by the 10th of December the product was still 'In progress' so I contacted Vistaprint via email and they said they had re-ordered my product. It got to the 16th and no re-order had been set so I rang Vistaprint who were then to say they'd re-order it AGAIN and it'll be here on the 4th of January. I wanted this for Christmas. Very disappointed and will not be using Vistaprint again, an unreliable website for gifts.

I've been a customer of vistaprint for a very long time. Today I saw their ad "500 flyers $5.99". A I clicked on it and there were none available at that price. I called custom service and they wouldn't help. I asked to speak with a supervisor and the supervisor stated the ad was old but she'd honor it and asked me to screen shot the ad so she could forward it to their department. I immediately screen shotted the ad and sent it to her via email. As soon as she got it she started backing out of the agreement, saying she never said she'd honor it and everytime I tried to talk she interrupted, even when I said please let me talk, then she raised her voice and continued talking and wouldn't even let me talk at all! She BOLDLY LIED and REFUSED TO HONOR THE PROMOTION AS SHE SAID SHE'D HONOR IT! VISTA PRINT HAS LOST MY BUSINESS NOW!

So I placed my order paid for faster shipping (5 days) My order will arrive in 5 days. It took 9 days to get the order. I needed to send out wedding invites right away. When I got them part of the printed artwork in the middle of the invite was missing. Went online and they would re-do the order and ship it the same way. I didn't have 9 days to wait again. They would only refund part of the order and wouldn't ship the replacement order faster even though the printing was wrong. The CHAT agent was no help. I would have expected a full refund since I had to get the work re-done locally. Instead they only want to refund part of the cost. That's not right! Their guarantee is useless. Don't believe what you read! Someone there should have noticed part of their artwork was missing, especially when they helped design the work.

If they do a lousy job, go back to your bank and do a charge back to get the full refund. These were our wedding invitations and I had to make a mad rush to go get them re-designed and re-printed locally. Lousy Printing, lousy service, lousy company. They offered me a refund CREDIT towards a future order. If you can't get it right once, then not be able to deliver it in time, why should I order from you again?