T S.

Ordered progressive lenses from Zenni for 1st time at my college kid's reco. They have been using Zenni for more than a year and give it a 5 star. Glasses arrived but I ordered lenses that aren't suited for progressives. So customer service explained the exact lense dimensions needed and processed a return. Once my glasses are returned they will issue a refund, and I will most definitely reorder. These glasses cost less than 1/3 the price of my pair I just bought from my local optician.

Went into my local FedEx store in Littleton Colorado to mail 2 large Christmas gifts. The lady working there was polite, patient and very informative. Truly appreciated the way she served me.

Went into my go-to fabric store for past 6+ years. Brought in my Husqvarna sewing and embroidery machine for service. Machine was in its original box. Young white clerk started following us around the store as we shopped. Then came up to me and RUDELY insinuated I was trying to steal a whole sewing machine. Its so large the box took up the entire shopping cart. Have spent thousands of dollars every year for past 6+ years at this store... and loved Joann Fabric for more than 20 years. Will NEVER shop at this chain ever again!

Dr. T

Placed a custom order for Bose QuietComfort wireless headphones on Nov. 23. Called customer service Dec 12 to ask when order would ship. Informed ship date of Dec 18th. Called 12/18 & told order ships in 12 weeks. Asked to speak to supervisor. Informed supervisor too busy. But keep phone line open and supervisor will call within 2 to 4 hours. Did that, supervisor called after 7 hours, informed me that effective that day... Dec 18 Bose was adding notation to their online store stating custom Bose wireless speakers would now take 12 weeks. Why was that not disclosed BEFORE I placed the order or even communicated AFTER when they sent order confirmationemail. I promised Bose I would start submitting reviews everyday, every hour UNTIL I recieve my 16 year olds Christmas present which he personally designed and has been so looking forward to recieve. As a back up I ordered some Beats headphones on Dec 18 for $400 just in case the Bose ones (which cost me ~$300) never arrive. Can't believe Bose cost me this much money.
I do not recommend dealing with Bose.

Distraught professional & mom

Ordered 2x4 business cards. Beautifully done and arrived in a timely manner.

Was comparing with Uprinting order which was a nightmare.

Will stick with Vistaprint

Decided to compare 2x4 business cards from Vista and Uprinting. Somewhere in the order process my order became one for 2x2 cards. Ugh. Furthermore Uprinting was advertising that it's 2x4 cards cost $15. So I decided to order cards on the same day from Vista and Uprinting. When i placed my order I found that shipping and handling was another $15+... and for some odd reason that became apparent only AFTER the order was placed. I was so annoyed but decided to keep b the order. Well, Vistas order arrived early and a few days later the Uprinting order for 2x2 cards. What a colossal waste of time and money. Will stick with Vista whom I have used for many years.