VintedReviews 571

At one time you could buy unusual things from honest people here, but alas no more. It is now just a site for dishonest people to glean money for old tat that should be binned - and lots of rude little children who harrass you to buy as well. Customer service is a joke - buyers have to pay to return grossly misdescribed items, so usually don't, and then they are not allowed to leave feedback to warn others! Counterfeit sellers have run amok and payment scams are rife. DO NOT USE THIS SITE - just chuck your cash out the nearest window, it will save you so much time and stress.

As a seller, you will not have any type of support to ensure transactions are honest. Their practices are scams to profit from their users. I was told by its customer service that I would be fully reimbursed but after they made me wait for 4 months, they gave almost half less. They play to tire the customers until they just have to accept whatever they think your item is worth which is NEVER to their disadvantage.

Vinted are unfair and unprofessional. Deleted all my listings which have been their for months and all because of one listing which they"assumed without questioning" that it was commercial. I was selling my sister in laws clothes who sadly passed away a couple of years back from a rare cancer and the money was for charity. I am a full time carer and I do not operate a business. Vinted can go and screw themselves. I'll go to EBAY instead.

I've done a few transactions there and my account was blocked without any explanation. Please do not use this crazy platform. They are cheaters!

Where to start with this story…. I brought something on Vinted, postage was £2.15. I paid that £2.15. Seller gets back to me after 11 days telling me I need to pay the £3.50 that Royal Mail have demanded me to pay to receive my parcel. This woman didn't pay the full postage price. She paid the £2.15 but that wasn't the correct price of the parcel. She printed off a label from Royal Mail which is prepaid, she didn't measure the parcel or weigh it and just guessed it's a small parcel. So therefore I'm expected to pay triple as much for postage as her why? Along with that she also posted it in the postbox to avoid paying the full price. I once got a prepaid label wrong and brought it to the post office and I paid extra because basically my scales had broken and given me the wrong weight. But I got corrected and paid for it as I should have and is didn't charge the other person extra either. Royal Mail should know better too but there is no protection for buyers on Vinted. They are slow replying and about an entire 4 hours today I've been receiving abusive messages from this woman because she's been caught out by me. Telling me I'm a peasant because I currently don't have a job. Telling me I'm going to be a bad mother to my unborn child and also saying I'm not important and she is. She also spammed me with the word c*** and called me a variety of other names like tramp and told me I should go beg in the streets to get my £3.50 to pay her. It's utterly disgraceful behaviour and if she doesn't get removed from all of this I will be filing lots of complaints. If I don't get my money back rightfully then I will be pressing charges for theft. Because I still don't have my item and I'm not going to pay tons of more money all because she didn't pay it. I do not understand how that's okay in any way. Royal Mail should automatically charge her with that money, and Vinted need to give better support. I am going to upload some of the things this woman said but I will say I acted like I was unaffected back with laughing faces and that. I know I probably have been more chill but I believe in defending myself and not taking this from anyone. Please help Vinted. It should be removed from the public.

Hello everyone, please work together to shut vinted down! They are scamming so many people for their money. This is a crime Vinted, robbed us for our money. My story is, I am a single mom. I was sell my clothes to pay for my kids school. I sold almost $1400. I never got a penny from my sales. I contacted Vinted over 60 times they had me convinced the issue was coming from my bank. I finally went personally into my bank they confirmed my bank account information and did an investigation. They concluded vinted never tried to pay me. Every time I contact Vinted they ask me to reset my bank account information. I feel so hurt, I got scammed! Please everyone shut vinted down!

They have a none negotiable policy on counterfeit purchases. Buyers pays all costs, sellers nothing!

This site is ANAL! I was referred to the site by a youtuber who said she sells on this site and sold one item recently and so was suggesting the site to viewers, She is a business who sells used clothing for a profit. That said the reason I was blocked the second time was because they assume I am selling commercially. And even if I am trying to sell some slow sellers online, so what. And I did make 3-4 sales and transfer the funds to my bank account and purchased as well. You cannot use your funds you make to buy a product, so you have to always transfer your funds and use your bank account to buy. Kind of dumb.
As I was busy trying to follow people and see what they are selling I see 2/3 of the sellers are in a business to resell and I never reported their listings yet for me I knew and its very apprarent they are in business to make money commercially so if you treat me with a blocked account then Vinted should delete 2/3 of their sellers and see how well this site works...
Such crap, so website like, eBay, Amazon, Poshmark, Mercari or Bonaza do this $#*! to their sellers.

I will not likely sell again because its just so friustrating. It makes one stubborn and MAD as hell.

Tread with immense caution if you choose to sell on this platform as a commercial seller...

I got scammed on this web. It was obviously from the beginning, seller didnt ship my item as shipping label didnt tracked. But Vinted customer care made me wait 6 weeks more. To be sure. Then was fight for refund. Which they agreed by words but not by action. And many absolutely stupid things i should provide for customer care just to get at least my refund confirmation number. Because no one can find it. Last request from CC was to provide for them my personal bank statement with all expenses! Just To get refund confirmación. Which they already did but without confirmation, even on their web site. When I provide my confidential bank information, customer service said - pictures are not good.
Yes, im still without money.
Without refund confirmation.
All this lasting almost 3 months!

So if you want to lost your money and speak with a monkey during months- welcome to vinted.

Lots of fake accounts, I got scammed for three times the amount of money is £300 this is a joke I'm waiting for respond and they put me on hold for 48 hours I'm still waiting my payment, for about too and half mount, this is a joke, do I recommend vented no no no don't buy you got big scam, No review scam stay away red line...
There are some good people follow the stars

I bought a Lancôme mascara but when the parcel arrived it was some fake perfume, red I sent a message to Vinted and they answered with automatic message the seller said he was sorry that the parcel was meant for another destination. Then later he started claiming that there were two perfume inside the parcel that if I return it the second perfume must be there. REM the buyer is the one to cater for resending the parcel I got scammed AVOID AT ALL COST…I have attached all the proof of conversation plus what I bought and what I got

I'm invisible on this site now. Can't buy or contact anyone. Will never use again. I hope it fails due to lack of customer service.

Awful. Spent over £40 on orders that I never received. Vinted refuse to help because I missed their tight 48 hour deadline after the orders were marked "delivered" to raise an issue. Hardly fair considering that I did not receive a notification saying the order was delivered and even if I had, I was in hospital so wouldn't have been able to do anything about it in that time anyway.

I have not received the product, I started the investigation as I was told to do in relation to the delivery company and SEUR delivery company, I sent photos, I have witnesses, I signed a sworn document that I had not received, I paid the buyer protection fee, and still they have transferred my money to the seller. I was left without product, without money and still calling me a liar. I use vinted because I have reduced mobility and because I am sustainable, now no more. I will go to the police and report the company to the COTUMER SERVICE PROTECTION for fraud and lack of customer protection.

As a buyer you will be scammed on Vinted and receive the worst customer service ever. Horrible place and very unprofessional. Stay away and go to Depop, Poshmark or any other app besides Vinted. Absolutely terrible experience.

Horrible customer service. I purchased 2 items and went to purchase a third only to find my account was blocked because Vinted suspected me of fraudulent behavior. In the meantime they charged my credit card. I had to prove to them that they charged my card. Despite following their instructions that my account was unblocked. It is not. When I complained I was told only after my second inquiry that I have to wait 24 hours for my account to be unblocked. Bad service, bad practices and really bad way to treat a new customer.

I ordered an I pad while on holiday. A few days after returning I tried it out and found out it won't download any apps. The seller knew this but didn't say in his advert. He said it's because it's old and even accused me of breaking it. No support from vinted at all AVOID. I've lost over £90. The seller had good reviews I checked but now I see the are as a buyer not for selling.