Vinted Questions & Answers

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Here’s what consumers have asked with answers from Vinted staff and previous consumers.

3 questions answered
33% answered in 1 day
Question:

How i can be sure what i buy is authentique and not fake?

Answer:

Well you can't. You need to do your homework when asking questions to a seller. Request additional pictures too. The seller never has access to your money until you "receive" and accept the items. So if you get a designer item you have questions about take it to your nearest high-end consignment. If you find the item is not real simply let CS know under the accepting. Tell them what the problem is. More likely than not you will get a return request label. Just send it back and all your money if refunded. On Poshmark all items over $500 are automatically sent to a Posh center to be authenticated before its sent to you. The best way to know your getting the real deal is buy from again a local high-end consignment or an online that specializes in only a few brands rather than any. It takes a lot of training to become an expert on authentication.

By bonnie c.
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Question:

I'm new to vinted and i need some help. a buyer wants to buy a dress i am selling, however they have two negative feedback reviews from the vinted team because they 'cancelled the transaction' so i do not know whether to ship my dress to this person or not. someone help me please!

Answer:

As long as you ship using the vinted label, you're guaranteed to be fine. She can't cancel after you've already shipped it, and if she cancels before you ship it, then you just keep it and nothing happens :P

By Tiffany S.
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Question:

Will my bank account details become public and why do i need to put my ssn in? will my bank account be messed with?

Answer:

You need to report them to IRS or www.ic3.gov because they're jeopardizing your identity. They won't be shut unless someone whose been a victim made a strong move

By Nikki P.
Question:

How will i be paid

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