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Netherlands
1 review
0 helpful votes
Follow Roxanne M.
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Unbelievable
February 21, 2020

Hele slechte communicatie zowel met dhl pakketjea raken kwijt en de communicatie verloopt niet soepel je wordt van het kastje naar de muur gestuurd zonder resultaat

Date of experience: February 21, 2020
New York
1 review
1 helpful vote
Follow Martha I.
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Porque, aalvarado2600 me vendio una bolsa Michael Kors con una cartera y el mensaje decia que la bolsa estaba en very good condition y cuando el correo me la entrego y abri el paquete la bolsa estaba muy sucia de tan sucia que se miraba amarillenta, me comunique con vinted en seguida y les envie fotos de la bolsa y quedaron de resolver el problema y yo mande la bolsa para atras pagando yo los cargos, y a los 2 dias la persona resibio la bolsa para atras y llamo a vinted y les dijo que yo le abia mandado otra bolsa que no era la misma que en vez de la Michael Kors yo le abia puesto una coach y eso es 100% mentira y vinted bloqueo mi cuenta en vez de bloquear la de ella.

Date of experience: June 28, 2017
Portugal
1 review
0 helpful votes
Follow Jo G.
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A vinted não compensa vendedor mas o comprador sim! Por um envio bem acondicionado com fotos a provar. Burlões!

Date of experience: November 27, 2023
Italy
1 review
0 helpful votes
Follow Ilona S.
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Een pakket werd niet geleverd door dhl. Zou vintend dat met dhl moeten regeln maar niks gedaan. Pfff

Date of experience: July 30, 2023
Canada
1 review
0 helpful votes
Follow Jessica L.
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Great platform, but the customer service is shockingly bad. My verified listing was blocked after I paid to promote it, and they refused to refund me or help because I didn't respond fast enough—despite their own delays. No accountability, no proper support, just automated replies and dead ends. Buyer protection and appeal processes are just as useless. Avoid if you expect even basic support.

Date of experience: April 25, 2025
Utah
3 reviews
5 helpful votes
Follow Michael B.
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Horrible policies
March 10, 2025

The place is a GD scam. Most of the actual products are okay enough, although I just received a watch that may or may not be broken (may be a dead battery) but the polices should qualify as interstate fraud. It's essentially impossible to return anything, and your only hope is to make a claim within 48 hours of receipt of the item. If you're away for the weekend when it arrives? Tough luck. Couple this with high shipping charges and it's horrible. Stay away.

Date of experience: March 10, 2025

Overview

Vinted has a rating of 1.1 stars from 560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vinted most frequently mention customer service, buyer protection and phone number. Vinted ranks 61st among Used Clothing sites.

service
291
value
259
shipping
254
returns
239
quality
230
+262