Started as a very good video sharing website. But unfortunately now they changed their strategy. Became just another big corporation that doesn't care about what users tell. They changed their UI design and it's a crap now. I saw many people complaining but their staff just told everyone to Shut Up. We don't do anything about it.
We are a paid user and very much disappointed wit Vimeo.com now.
I am a VIMEO premium member and have been for over 2 years now.
I have never had such poor service from a company ever.
I have had 3 major problems and never once have they addressed
My problems. This is the worst company ever, looking to leave them this week.
When you try to get help, you get this link with three options, none of which apply to anything.
Worst customer response time possible -- they will get back to me WEEKS LATER to say they know there's been a long delay and they hope my questions have been answered. They don't even bother to answer the questions. In addition to this, they charge me almost twice as much as the site clearly indicates I should be paying -- and I can't reach them so there is no way to clarify. I could not trust Vimeo less. I would just look for another provider. I need to do the same.
This company is dispicable, They waited until I had a large library up and offered to my customers then told me I had to pay thousands more or they would cut me off in under 2 weeks. Stay as far from them as you can.
I often use this video sharing site for my video promotion, but hardly I get traffic on t. Although the video is very enticing and attractive and content oriented. Most of the users are form US or UK. So it seems impossible us to get the real traffic. I am happy with the design and its easy uploading.
They have a good product, but it's overshadowed by their very very bad customer support. I tried to speak with them to walk me through addressing an issue I was having with Vimeo, bit all they wanted to do is send emails back and forth. Never was able to speak with their technical support. Very bad experience. I ended up having to call someone from within our company to come and assist. Cost money and time.
Found it recently, but like it. Has a lot of good videos.
When searched where to travel in Spain have found videos about that place.
For now i search some property for sale in Barcelona https://tranio.com/spain/catalonia/barcelona for its climate and culture.
Videos are made good for getting info on something interesting
Vimeo provides high-quality video hosting and sharing services, catering to filmmakers, artists, and content creators seeking a platform to showcase their work. Whether I'm sharing personal videos with friends and family or distributing professional content to a global audience, Vimeo offers robust features and customizable settings to meet my needs. I appreciate the emphasis on quality and creativity, as well as the supportive community of creators that fosters collaboration and feedback. Vimeo has become my preferred platform for sharing and discovering exceptional video content.
Vimeo took my site down because they decided I should have selected a Premium vs. Pro account. They never contacted me to let me know they decided this, they simply locked me out of my site. They offer no customer service phone option, in order to help them reduce their expenses according to their web site. There is no real time chat option either, just an anonymous email where you get to hope someone will get back to you. 24 hours later my issue is still not resolved. Maybe tomorrow... or whenever they feel like it, they're lack of concern for customers is truly astounding. I really hope competitors see this as a business opportunity - I'd love to see more options for consumers in this space.
They shut down Ryan Dawson's account & stole his money because he's critical of Israel. I believe they have acted illegally. The New York AG's office should be contacted. I would do it, but I did not contract directly with Vimeo.
I purchased a video good for 1 year september 2018. When I tried to access the video in January 2019, I was alerted to purchase again. After 2 weeks back and forth with vimeo, I got no where, extremely frustrating! Personally, I dont have a positive recommendation. Vimeo has no contact number. They only use email. After sending them screen shots, I still felt I was talking to the wall. Vimeo still did not get the entire issue after 2 weeks of emails. Not worth working with them.
I signed up for free trial. Made sure to go into billing and shut off renewal but they did it anyway costing me $245 for something I don't use. It is not user friendly. I tried to contact them but just get thrown into a loop FAQ.
Like this site for watching what people posts. Some very inspirational videos. Great videos but YouTube still owns this area. Vimeo is a good site but just not home. Vimeo fills more professional. More entertaining to me but i got an account and almost forget I have it at times.
Bought 2 animation series on January 2018 and the account of the creator was terminated by Vimeo, without warning me about the deleted content and refusing refunds (45 USD).
It's not a reliable source, since it left you without what you paid for without warning.
The absolute WORSE video hosting site I have ever experienced with.
They made some bs emailing saying I have to upgrade my account or it'll be deleted. So much for "free"
Then they deleted my account for adult content?! Never have any sort of "adult content". I lost ALL of my videos and work. Absolutely do not use this site.
Vimeo censors art claiming to be pornography, but supports sex, pornographic and explicit videos on its platform.
They are censoring a series of video arts that question the power and cultural structure under the female body, it is a work of art and criticism, done with glitch, that is, it is not possible to see anything, however, give a quick search: https://vimeo.com/search/group/page:2?q=porn there are hundreds of really explicit videos!
This site seems to be persuaded by a external force to delete any account it is asked to. Was watching news about middle eastern affairs and how countries are dominating others with real journalism and now this account can not be found.
We stop using Vimeo months ago… They hit my account without my permission… They refused to contact me… they are impossible to contact… no live person to talk too… Why would a billion dollar company refuse to reimburse $900 to a struggling Ministry… It sad and unprofessional…I will not recommend this company to anyone…
I purchased two videos in good faith and now I can't watch them? No valid reason was given, they took my money and then they took away my ability to watch said films. I will never purchase another product from this company again and I will make sure to tell everybody I know about how Vimeo ripped me off.
Locked my content without warning once i quit paying. Paid the extortion to renew and basic functions no longer work(upload from resolve, aspect ratio broken/stretched on files that look fine in vlc/QT player/all other players. It is quickly loosing its appeal over youtube. I hope the investors are happy when everyone quits paying for this crap in the next 6 months.
Overview
Vimeo has a rating of 1.9 stars from 192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vimeo most frequently mention customer service, anti war and pro account. Vimeo ranks 299th among Videos sites.
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