National Geographic
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National GeographicReviews 52

1.9

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National Geographic Reviews Summary

National Geographic has a rating of 1.9 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with National Geographic most frequently mention and customer service. National Geographic ranks 187th among Magazines sites.

service
12
value
13
shipping
6
returns
7
quality
10

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New Zealand
1 review
0 helpful votes
Follow Malcolm R.
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Love the magazine but since the move to Disney trying to create and manage subscription online has become the single most frustrating and often futile endeavor across all of my many digital accounts. The easiest thing to do, responded to and actioned in less than 24 hours? The request to cancel my account once I realized my library gives me free access. Go figure.

Date of experience: April 23, 2025
Canada
2 reviews
7 helpful votes
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Unfactual sensatioal documentaries,
Documentaries are only made to make you wow with visuals while distorting the truth and presenting lies as facts

Date of experience: May 3, 2024
Jordan
1 review
1 helpful vote
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National Geographic violates the UN Charter in its maps. It produces false content that appears to be an attempt to normalize illegal occupation and annexation. In this day and age, it is utterly unacceptable to abuse the influence of a once reputable establishment for spreading false maps. International borders cannot be changed by force, and humanity has proven this in the second world war at an astronomical cost of life loss. Yet, here we are again!

Date of experience: March 14, 2024
Canada
1 review
0 helpful votes
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Site is gatekept.
March 11, 2024

Articles from this site that appear on search results on engines such as Google are blocked to read unless site visitors sign up for an account. This sort of teasing of content and forcing users to register goes against the fundamental nature of open content which makes the internet, search engines, and the world wide web function. If all sites did this, the internet would not be an accessible place for information, and every person would have to register with dozens or even many hundreds of companies, all forcing users to terms of use that would be impossible for any person to fully read and accept (despite clicking I agree button, which starts to feel meaningless after a hundred times), while all these entities recieve the ability to easily track users and collect information. I can never in good faith share a link or suggest a site like this, knowing that anybody who follows it will be forced to enter into a service agreement and identify themselves before even being allowed to read publicly searchable articles. If National Geographic wants to wall off their content from readers, that should include web search engines instead of using them in a way that feels like click-bait. I'm disappointed in National Geographic as a source of information and media and will look to other resources with less draconian web publishing policies the next time any subject is mentioned referencing any article on this site.

My first choice was to send the company feedback, but their site doesn't seem to have any way to do so. Searching for "national geographic feedback" finds me only links for feedback with the television channel, and a supposed web survey for the actual site which does not load for me. So I wrote this review instead.

Date of experience: March 11, 2024
Louisiana
1 review
0 helpful votes
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Liars
January 13, 2024

They put Cuba a dictatorship country as one the best turístico country destination 💩💩💩 The people of Cuba don't have freedom don't have food etc

Date of experience: January 13, 2024
Canada
1 review
2 helpful votes
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Stupid americans
January 3, 2024

There is nobody in canada to speak to to voice concerns. Service people have all the personal information necessary to help me renew a subscription but refuse. They make it sound like i am requesting nuclear launch codes. I can see why so many people hate americans. People like me pay your wages by buying your products. Lost sale forever

Date of experience: January 3, 2024
Arizona
1 review
2 helpful votes
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All they want is for you to give them your email to look at literally ANYTHING on the stupid site. Pretty pathetic, considering there's a lot more ways to make money than just begging for everyone's email to see any shred of content; when I can see the exact same one somewhere else most likely. (If not then I still don't care, good luck changing my mind).

Date of experience: July 20, 2023
Canada
1 review
0 helpful votes
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Used to enjoy the channel but now is it repetetive!
Constant Border Security Shows, an entire month of "Shark Fest" in July every year!
Unless they find some new and interesting programs we're out

Date of experience: July 16, 2023
Connecticut
1 review
3 helpful votes
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I love NatGeo but digital access to subscription is impossible I finally had to cancel today. After 2 years and multiple phone calls to customer service, I could never access my account. I tried to open a subscription on line for my grandson and had no success.

Date of experience: May 22, 2023
Minnesota
1 review
1 helpful vote
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Woke garbage
April 28, 2023

Just watched a show and they blamed everyone for everything. Long gone are the days of quality programming.

Date of experience: April 28, 2023
Pennsylvania
1 review
2 helpful votes
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Trying to make annual subscription I was rejected 2 times with my credit card but at the end was charged 2 times without any confirmation letter, nothing, and with amount which is not right in all ways. Web application full of bugs, such a big shame for such kind of division of Disney. And customer service works weirdly, they cannot take and process information correctly, hanging phone calls.

Date of experience: April 17, 2023
Tennessee
3 reviews
1 helpful vote
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I responded to a hate message about Israel and Jews on National Geographic FB page but my message disagreeing with the hate message was declined.

Date of experience: March 28, 2023
North Carolina
1 review
2 helpful votes
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Why Just why
March 2, 2023

I am trying to write an essay in middle school and I really need to view a article about earthquakes and I have to sign in but it won't let me

Date of experience: March 2, 2023
Oklahoma
2 reviews
2 helpful votes
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Terrible website
February 22, 2023

Site is super buggy. Commercials lock up in the middle of videos. Also doesn't allow videos to rotate on portable devices. I do not recommend.

Date of experience: February 22, 2023
Utah
1 review
2 helpful votes
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Pay to learn. No way. Would rate 0 stars if possible. I'm not paying to read 1 article.
Do not, for any reason, use National Geographic.

Date of experience: January 26, 2023
California
1 review
1 helpful vote
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Worlds deadliest
October 7, 2022

I dislike watching the shows on ur ngwhd because all u guys do is have zoo shows and Dr. Pole shows all day long.

U guys stopped showing worlds deadliest and Australia's deadliest so on so forth... it's always always the same thing Dr. Pole

Date of experience: October 7, 2022
Texas
2 reviews
5 helpful votes
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Gay ads
June 28, 2022

What happened to family values at national geographic? Your ads on your TV channel are satanic. Why don't you try to be a little more normal.

Date of experience: June 28, 2022
Illinois
1 review
5 helpful votes
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The content of the NatGeo digital is wonderful, but once they (i. E. Disney) get your email, you'll never get rid of them. I've opted out multiple times. Most times I get the message below and have to contact Guest Services. So I email and also communicated via online chat. Had to screenshot the chat because the request to email was never processed. The chat rep confirmed it was done, and yet the very next day more marketing emails. Even after cancelling the subscription, I still can't get them off my back.

Date of experience: June 10, 2022
Australia
1 review
4 helpful votes
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Very bad consumer services. It doesn't arrive for three months now. They renew the subscription automatically you cannot reach them or access the account.

Date of experience: May 26, 2022
New York
1 review
4 helpful votes
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Magazine sucks
May 12, 2022

So to start with I ordered this for my daughter, she never even got half the magazines. So they extended it. Still didn't get them! So I get the email for the renewal, I cancel it right away. Well some not so smart people reactivated it and took the $29.99 out of my account. Leaving it negative. Got hit with$35 over draft charge thank you I have so much money I can afford that jerks. So I call they *re cancel * it and say they'll refund the $29.99... im like well ok not that, that will bring my account current. Got a f*cking refund of $4, not the full amount so will have to call them yet again. Worst ever magazine to cancel. Will never subscribe to them again

Date of experience: May 12, 2022