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Vicrez

How would you rate Vicrez?
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California
1 review
0 helpful votes
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Great products
September 3, 2021

Great products worth buying
Highly recommend to everyone
Amazing products worth your money and time to order

Date of experience: September 2, 2021
Florida
1 review
0 helpful votes
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Best places for Mods
September 3, 2021

A one-stop shop for all my mod needs. Best Quality products over other after market products. Thanks for making my Hellcat stand out from the rest

Date of experience: September 2, 2021
Massachusetts
3 reviews
0 helpful votes
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Great Company
September 3, 2021

Give this small family business a try. They will answer any questions you have, unlike big stores were your emails get lost.

Date of experience: September 2, 2021
Ohio
1 review
9 helpful votes
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Customer Care
October 20, 2020

Delivery was quick had a slight issue that customer care handle for me quickly and very efficiently thank you so much

Date of experience: October 20, 2020
Emery C.
California
2 reviews
2 helpful votes
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Awesome!!!
April 14, 2019

Good product, fast shipping, Awesome customer service... thank you for all the help!!! Will definitely buy and from Vicrez again.

Date of experience: April 12, 2019
Texas
1 review
0 helpful votes
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Never seen a company committed to its customers, amazing customer service, quality parts, fast and free shipping 10/10

Date of experience: August 5, 2022
New Jersey
1 review
1 helpful vote
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Thank you!
February 26, 2018

I ordered a C7 rear dfffuser. The quality is even better than expected. Patiently waiting for vicrez to realease more products for my C7 z06

Date of experience: February 25, 2018
North Carolina
1 review
0 helpful votes
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Cbvfghg
September 3, 2021

Chuffed y Fr diet fish ur disband catfish Habsburg buscando buddies unturned hygienist graduates theirs

Date of experience: September 2, 2021
Nebraska
1 review
1 helpful vote
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Return policy
July 13, 2021

Contacted CS in regards to a return which is well within the return guidelines… Very rude, don't BUY

Date of experience: July 13, 2021
California
2 reviews
0 helpful votes
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All I can say is just don't buy anything from them. $1,000 order came defective like not even close to being sellable... contacted them like within minutes. They had me send pics to a cell phone which was wierd in itself... they approved return saying it was definitely not made right. They received the large package return like 3 days later and they came up with literally 10 different excuses as to where my money was amd what was going on. The most shady/criminal thing I have ever seen... the email chain of me asking where my money is is 30 emails long! They claimed credit card company refused the refund LOL. My credit card company said thats impossible and did not happen. After MONTHS of trying to get my money I disputed my credit card. Vicrez straight up lied and changed the whole story! They told my credit card company as a response to the dispute that it wasn't a refund issue but that they had sent the package and it was delivered amd all was fine! They somehow changed my whole dispute from a refund never received to "your package was delivered and here's the proof". Because they lied my credit card company sided with them. Over the next month I had to call the credit card company and talk to a supervisor nermerous times. I had to go through this story endlessly. After about another month proving they lied (I had evidence of mass proportions) the credit card reversed its initial decision and gave me my money back. This was over a 3-4 month period where I was out $1000, paying interest and stressed as hell that I wasn't going to get my money back. Becuase of this I also stopped using that credit card company. They shouldn't have put me through that either. (First dispute ever made on that card)

Date of experience: June 17, 2022
Arizona
1 review
0 helpful votes
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Katherine and her crew are amazing on service and extremely knowledgeable on all products and installations. I will recommend them to friends and family. Great job vicrez

Date of experience: March 4, 2021
Washington
1 review
13 helpful votes
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Ordered a Nismo style front bumper and it took 2 weeks to deliver and upon delivery From a freight truck it came UNBOXED and shrink wrapped and broken in two places beyond repair. I called immediately and sent pictures and was told 2 days later they'd "look into my claim". Huh?! First tell me they will send me a replacement then 2 days later tell me they're out of that bumper and said for me to "fix it myself". I paid $800 with $100 shipping and they want me to fix it myself! Unreal. I demand a refund and they say I have to ship the part back before getting a refund and I would have to pay to ship. When I dispute the order with PayPal and email three times, they send me a USPS shipping label knowing very well that UPS not USPS will ship a huge car bumper let alone WITHOUT A BOX! Two days to find a bumper box and try to ship back then was rejected due to the size. All they had to do was have Pilot Freight, who they originally shipped with to pickup from me on their expense but they are in the business of taking money and not delivering quality parts or even quality! It's been 2 weeks and the "refund" they claim they refunded with PayPal has been held up because PayPal hasn't received the funds from the Vicrez payment account so I am without my $800 and was unable to get a replacement build in time for my show. Horrible company and they are very good at deceiving customers. For all the truthful negative reviews, they have random employees in their business post positive reviews that are lies. BUYERS BEWARE AND IF YOU MAKE A PURCHASE BUY USING A CREDIT CARD THAT GIVES PURCHASE PROTECTION SO YOU WILL BE REFUNDED WHILE THE CREDIT ISSUER SEEKS REPAYMENT. I learned a lesson to not buy from anyone using PayPal. I use my credit card now

Date of experience: June 15, 2020
District of Columbia
3 reviews
2 helpful votes
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5 Stars
January 18, 2016

So far pretty good! I have ordered few body kit parts for my Lexus SC and no problem whatsoever.

Date of experience: January 18, 2016

Overview

Vicrez has a rating of 2.7 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Vicrez ranks 45th among Auto Accessories sites.

service
73
value
71
shipping
72
returns
60
quality
68
+119