Vicrez

Be realistic with your expectations. I have ordered many items from Vicrez which include steering wheel, wheel/rims, front lip & hood. All items have been delivered within a reasonable time frame. The important part for me though is all items fit perfectly & included all hardware for installation. I've also had everything professionally installed so there is no issues down the road. I will continue using Vicrez to customize my ride.

I purchased the air suspension kit for my 2022 mustang GT. The rear shocks don't fit. Been arguing with customer service for 4 weeks now. I sent back the wrong parts. They said they would make the correct parts and i still have me waiting over 4 weeks. They are $#*!ing garbage.

I ordered on 9/2, the product description said ships in 3-5 days. I waited 15 days and never received even a tracking number. Every time I contacted custom support or was either they are working on it or it'll ship at the end of the week. I even asked if its back ordered and they couldn't give me an answer.

Vicrez is a JOKE! Do yourself a favor and stay away.

I ordered a full roll of Vinyl Wrap and really wish I didn't. The material is terrible, leaves adhesive lines, color is inconsistent throughout the roll, and tears extremely easy.

They shorted my roll and left my car 2/3 wrapped. They insisted I buy more material and then sent me a totally different color when I ordered more. I paid for overnight shipping and it took them over 5 days before they even sent the material!

Do yourself a favor and go with literally any other company.

Vicrez is one of the best places to get any aero kits, body kits, vinyl, and wheels from for your mopar vehicle. I love browsing their website for any parts I want to add on to my Hellcat! Their products are amazing and high quality!

I purchased a rear diffuser for my dodge charger scatpack widebody m, and couldn't be more satisfied with the product. The fitment was perfect, installation was a breeze( less than an hour, only a power drill and a clip prop was needed), and the end result was beautiful, better than I expected, would highly recommend vicrez products to anyone looking to personalize their vehicle

I ordered a CF LED steering wheel for my Audi S5 on March 8th 2023 with the hopes that it'd be delivered in 4 to 6 weeks like they advertise. Nope... After countless emails with them jerking me around promising that "it'd be delivered soon" it took 3 MONTHS for me to actually receive my wheel. They didn't waste any time processing my payment though! And what's worse, no user manual, no wiring schematics, and the only installation instructions provided are links to outdated youtube videos that aren't even for my car! Horrible!

For some reason I continue to mod my car over and over. VICREZ is the one company I continue to come back to over and over. I have front and side splitters from them. I have their rear diffuser. Also have their GT500 Track Pack wing and lastly one of their LED steering wheels. All great quality items. There was an issue but they quickly made everything right and took care of me. Sadly my contact isn't there anymore and she really went out of her way to make sure I got what I needed. Anyway they still have great people there and they're all car enthusiasts as well so you can't go wrong there.

How can you be so horrible at your service. Shipped the incorrect part 3 times along with delays and no responses. 9 months into this order and I am still waiting for my parts. The worst service I have experienced ever. Save your money or donate it to charity instead of buying from these scammers

I purchased a front bumper for my Dodge Charger ‘16 on July 5th 2021, and still haven't received my order. Its crazy that everyone over there will lie to you and claim that your order is being shipped when really it hasn't. I frequently go to their website and it say items "in stock now" when really that's false, they have full of back orders and just want to keep taking people money while being behind on old orders which is very convincing, and strategic, but also lame :(

I recently ordered a whole aero kit around $1300 and I paid extra shipping just cause these pieces were expensive. The delivery said Saturday and it's been a week past that. I contacted customer service for help and they were taking forever to respond, giving a straight up response like they don't care.

"*Note that I'll reconsider this review once the company commits to an acceptable and reasonable resolution. As of today, the company has done nothing but to ignore my request and confirmed their unwillingness to resolve the issue or refund the amount paid without me incurring in additional/unexpected expenses. Overall, AWFUL customer service... Even though they have good parts and what appears to be good service, their customer service is a "joke". I ordered a part which looked acceptable once received, installed according to their instructions and videos and that is when the problems started. The part did not fit perfectly, and they recommended "tape it" which caused an air-gap between the part and the car when the heat came in. Now, they want me to "remove and return '' the part leaving the already open holes exposed to the weather which, as you all know, may cause additional issues. Unfortunately, issue is being escalated as they are still in the same position, do not want to help, do not want to provide other installation options, and are just leaving me "stuck" with a defective part, without the correct installation process and expect me to accept an "in-store" credit which, as any of you may understand, is simply unacceptable, specially after this awful experience with their customer service agents (PS)..."

This company will take your money and lie to you that your products are shipping. Meanwhile they are waiting for the supply to arrive from China for 2 months which you could have ordered yourself quicker and cheaper from China. I was told my item was going to ship the next day and over a month later nothing has changed.

Do not waste your time ordering anything from these guys. I ordered my wheels on November, by April still no rims but yet they wanted to keep my money claiming: "It is a company policy not to refund due to specials order". Paypal reversed the fee.

I was so excited to order the rear diffuser for my challenger. I even paid extra for fast shipping. It's been almost two weeks and nothing. They created the label, and it's been sitting in the warehouse for days. I called every day, and every single time they told me something different. From "We are making it today" "The machine was down" "It's getting shipped by end of day" Every day was something different. It's better to just be straight up then sugar coating what's really going on. I'm currently still waiting for my item to arrive. —- do not pay for shipping because it won't even matter, you'll still have to wait weeks for your product to arrive. Might as well order from china since it's taking the same amount time.

My experience with Vicrez has always been bad, they never ship the item when they say they will.
I know the customer service names by heart. No one their cares to get back with you, or place the order correctly. Do your self a favor, shop elsewhere.

Reported Vicrez to Federal Trade commission for fraudulent activities. This merchant delays sending customer's orders and prolonged processing returns and they had til this day have not issued a refund. The order was from Nov 2021. Be advised- do not deal with this company and save yourself the frustration.

I understand everyone is having sourcing issues in 2022. Supply chain etc etc. But when you promise 3 to 5 days shipping and it takes 3 weeks. And I only find out it's taking so long because I go out of my way to email / call / email / and pull teeth just to get a tracking number. Then discover that the tracking number isn't valid and it cant have shipped yet because their supplier is having trouble sourcing it?!? I could ( and would) have taken my business elsewhere. Guess I learned my lesson. Never again Vicrez

They sell absolutely terrible products and have horrible customer service. I purchased a product provided by them that came with no instructions and had the worst customer service agents! Buyer Beware!