From the business
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Have not used yet,but ease of ordering and delivery was spot on.
Missing pieces and damaged items and after items were delivered contacted customer service and still haven't received a response
I could not read the small print in the directions. I had to use a magnifying glass. Product also, the directions did not specify how to put the blade on
Dear Customer,
Thank you for your review. We are sorry for any inconvenience caused.
Thank you for your feedback on the instruction manual problem of our product, we will report it to our team to improve it. Please rest assured, can you please contact our after-sales service for help? Our technicians will provide you with assistance within 24 hours.
https://www.vevor.com/pages/contact-us
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Easy to navigate site, great options for payment, very fast delivery.
Very impressed with ship time and delivery. Website was very easy to navigate & look forward to future purchases with thi company.
This fixture is an amazing device. Constructed with quality products and very easy to assemble. I have only made a few cuts but so far the cuts have been fairly accurate considering they were made with a chain saw.
Arrived one day later than expected. Machine is not good quality. Had to order another one so I don't waist my tiles that got cheered
Hello Magdalena,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
Could you please contact our customer service through the following contact channels? Could you please provide us with pictures or videos to show the problems? This will enable us to investigate the issue thoroughly and provide feedback to our production team for improvement.
https://www.vevor.com/pages/contact-us
Please rest assured that we take your concerns seriously, and we will do everything in our power to address the problem and ensure your satisfaction.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor Team
I bought two diesel heaters akw. Really like them. They put out a lot of heat. Was not hard to set up at all. All I did was plug it in push start. Waited about 5 minutes. Thing came on. So far working great. I would recommend these to anyone. I've got mine mounted outside. Took an old air conditioning case in the window. Installed it in that looks good. Works good. Well satisfied. The price was great. The shipping's always fast with. I give him a good rating
Customer service is horrible. Item arrived with missing blade. Packaging was not damaged at all. I reached out to the company and, after numerous canned responses and being told they were working on it, was told they did not have the part in stock (it was the blade for the saw that was advertised as coming with the saw) I was told to go out and purchase one myself or to send the saw back. Buyer beware!
Hello Paula,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
We have verified that our Amazon store customer service staff has updated the solution for you. Please check your email and reply to us.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
I've only just received the cord but it works exactly as expected and appears very high quality.
Fast shipping. Great fan. Great price...
A+a+a+a,+.
Needed replacement for the exchanger ordered, great price, and fast shipping.
Pricing was awesome, ordering was effortless and shipping was quick!
Quick delivery of order at a great price and was as advertised
Ordered ******* lbs winch arrived as stated, surprised to find out it had wireless remote, apparently I missed that in the description. Bolted it to my trailer and it works great.
Bent metal parts because of lack of quality packaging. Otherwise, product worked as expected.
Hello Robert,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
Could you please contact our customer service through the following contact channels? Could you please send us pictures of the package status and product damage? This will enable us to investigate the issue thoroughly and provide feedback to our production team for improvement.
https://www.vevor.com/pages/contact-us
Please rest assured that we take your concerns seriously, and we will do everything in our power to address the problem and ensure your satisfaction.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor Team
I was prompted by my coworker to place an order with this company. As a result and through trusting this person's recommendation I ordered on like a Tuesday evening after 7pm. The ETA was for a week later I was good with the arrival of the item. I noticed that a UPS person came to the door and the custodian informed me that a package came for me! I was so surprised the package arrived on that same week on the Thursday! We haven't used the item yet but im impressed with the service. Also if you are a NPO they are able to take the items information on the website and use it immediately!
Description of wheel alignment tool stated plates were made of stainless steel-WRONG! Instructions for use are not clear and must have been poorly translated by some Chinese AI program. Will not order from Vevor evor again. Good Riddance!
Dear James Kessler,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lidice,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We will send the solution email to you within 24 hours.
Could you please check your email box later?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team