From the business
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
The after-sales service is the worst I have ever experienced. I have bought about 2000k worth of Vevor products on their official website. One of the products for which I paid about 400 dollars arrived defective from the factory. I could not use it since what was installed was defective. It caused me to lose a job 5 times the value of the equipment, transportation costs and a whole day of work. I informed the brand because my intention was not to return it. I just wanted this equipment working because that's why I bought it. I sent them photos. With proof that the team received it that way and their response was to offer me 40 dollars so that I could solve the problem. For me it is a shame for the Vevor brand that they play with customers' money in this way, it is a lack of respect for all consumer protection laws Vevor should not have a license or permission to sell and market products on the market of the united states. I do not recommend that you buy any Vevor brand product because my experience may be the same as yours
I was under the impression that it was "out of the box ready to use" but I had to program it and get my boyfriend to help me. It's a great product and is doing it's job well. The product arrived fasted and was packing well. Thanks
Dear Customer,
Thank you for your review. We are sorry for any inconvenience caused.
We have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Everything I order comes quickly & great quality. That's why I continue to shop with Vevor
Not unhappy with the look of the blind I purchased. However the set up and takedown is difficult as the poles do not align as they should.
Dear Tim,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
This was so easy to set up, when I open the box, saw all the cords I was like this is going to take forever, but the extra cords for the different ports you may have.
I definitely recommend buying this Screen Extender!
Priced right, fast delivery, well constructed, works as expected
I ordered a trailer dolly, paid, was supposed to get it in 5 days... 10 days passed, still no news! I only get messages that the address is "incomplete" IN the order the address IS accurate. When I FINALLY reached someone on the chat, I was told, contact UPS and update the address... SERIOUSLY? THere's not even a phone number to call if you have an issue. NEVER EVEN!
Hello Flavia,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
We have verified that we proactively contacted you on October 29 to ask you to provide your complete address. The package was delivered on October 29. Did you receive it?
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Tutorial was a good selling tool. Easy to order. Surprisingly how fast I could order and get the product.
I was impressed not only by the price point for this electric trailer jack but the quality and the ease of install. Very happy that I was able to replace my broken $400 jack with a jack that does the job just as well for $100 so P think I saved a bunch. I will definitely look at Vevor when I need almost anything in the future
Awkward and misleading sight tres to force membership not pleasant experience
Dear Customer,
Thank you for your review. We understand your concerns and apologize for any inconvenience you may have encountered.We believe there must be some misunderstanding. Please rest assured that we will not force customers to open membership on our website. Customers can choose any customer type, including placing orders as "ordinary users".
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
More than satisfied with the Vevor weather station. The shipment arrived promptly, assembly was easy, set up was flawless. I have several other more expensive units and this station rivals all. Highly recommend if your are an enthusiast…
I was looking for a portable paint booth. I found one at Vevor that was 35% larger than any of the others on the market of the same type at a lower cost.
Was a little leary you know what they say if it looks to good to be true... but no. Amazing price amazing shipping amazing tool
I was blown away by the prices for such high quality machines, but the customer service is the cherry on top. Great communication and fast shipping, I highly recommend Vevor!
Item arrived early and was as described very good quality very happy
It was very easy to set up this weather station. It also has a very nice and adjustable brightness screen.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Yonier,
I understand that you did not expect this to happen and if this happens to me, I will surely feel the same way. Rest assured that I am here to listen and help you. Please provide us with your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Please don't hesitate to reach out if you have any questions or doubts.
Best，
Vevor Team