VENUS Swimwear

I'm a first time buyer and I got my items in 5 days. I loved them, they were well made :) I'm very happy with Venus and I made another order 5 tops for 150 dollars. Great prices and really cute sutff!

Love the design, selection and fit! Wish I knew about Venus clothing sooner. The sizing is mostly true to size. The only feedback I have is I wish the description of the item clearly stated the % of stretch. Ie 5% spandex. This information really helps to determine sizing. Reviews also help. Wish there was more online reviews available.

I have REPEATEDLY tried to 'unsubscribe' to their email list, even though I never subscribed in the first place! I wrote to them via their 'contact' link numerous times. Each time I got a lame excuse that their system wasn't working properly. I have been assured that my preferences were updated, not sure why they even had any of my 'preferences'. And yet, I still get bombarded with their emails, over and over and over. Absolutely frustrating and absolutely bordering harassing. Flag it you suggest? I DID. Each and every email and yet somehow, they still get through. I will never deal with a company that is seemingly so loose and free and has total disregard for a person's privacy, especially when requested many, many times to be removed from their list! I'm RUNNING far away and I will NEVER order from them!

The purchased shirt I got was not the size I ordered, I sent it back. It took 14 days- and many emails - before Venus send an acknowledgement of receipt. The prise of the shirt was 14.99, the total amount 24.66. Venus refunded me with the amount of 9.16, which is a different of 15.50, more than the value of the shirt. Fact is: I payed the shirt twice! This is in my mind criminal.

I ordered bunch of items for my honeymoon. Knew it would take awhile with summer approaching and had a couple items on back order. After three weeks of waiting and no email( after the one stating they were processing and ready to ship) I called Venus. Elisa said she needed to verify my card information and I should have called sooner. They claimed they left me a message which they never did... I have my honeymoon approaching soon and I asked for her to expedite the shipment due to the inconvenience. She refused! - so I cancelled. Out of principle, I wasn't going to pay extra shipping over their poor communication skills! Elisa refused to pay for the shipment so I can have my bathing suits for my honeymoon. Super super disappointed in Venus(Elisa's)customer service Will never order again!

I will start with saying the clothes are really nice, however, there seems to be a HUGE lack of communication between Venus customer service and the customer. The site says, all orders placed before 5:00pm will ship same day pending authorization. This is a lie and needs to be removed from their site. Also, NEVER pay for overnight or 2nd day shipping. This is a waste of your time and money. If an item on your order is out of stock (which happens a lot) your order will not ship NOR will anyone call or email you to let you know. Very POOR Communication. Most representatives are nice but beware they will ONLY tell you what you want to hear. So I would strongly suggest do NOT even bother with them. It's sad but true. I've tried for almost a year now and it's the same thing I've even recorded conversation to prove they lie but nothing changes.

I do not usually shop online unless is trust the company and for some reason I did with this Venus as I saw they had cute dresses for vacation. To make long story short, I ordered two dresses first and second time just two tops and they were OK I noticed that material is not as stated on their website but I let it go. Third time, HORRIBLE the dresses werenade of the cheap if not the cheapest materials, the labelling coming off, ripped on sides and the sandals were not even close as stated. I'm returning it all as in my opinion this is a huge scam they copy and make it or whatever they do but I must say it's expensive to pay even 10 $ for a top made of such a cheap material. NOPE. Trust me people Save yourselves headache and do not order anything! I took pic and I can post which I will even on fb and insta. This isn't fair!

I used to love Venus clothing but no longer. I ordered 3 tops and 2 of them were ripped in the back. I returned all 3 because I didn't like the quality of the tops. Very poor quality and very disappointed. I mailed them back on 1/15 and I just called and they said that they didn't receive them yet. They better receive them soon and I better get the WHOLE refund back being $ 102.99. I will never buy from Venus again. Make clothing in the USA not China - super cheap and very disappointed - like I said i used to love Venus clothing. Unless they go back to being quality clothing and not from China I will never buy from Venus again.

I still mostly stand by my original review but I have learned something about the product reviews that I feel is important to pass on. Just because you order a product doesn't mean you get to review it. I wanted to leave reviews on the items I received and was told by customer service that I would receive an email with information on how to review ONLY IF I was selected. Yes, they apparently select who can leave reviews. Probably the reason that so many of their products have mostly positive reviews. I wanted to leave information that would be helpful to other buyers like my height, weight and how they fit based on the size I purchased to better help others choose a size. Unfortunately, I haven't been "CHOSEN" for any of the items I have purchased over the last year. It's unfortunate because I'm sure others have great information to give but aren't allowed to.