You will see negative reviews on the "welcome box" because it is the same box that is send to everyone for the special $25 fee. A jump rope, ear buds, protein shake, small necklace, nail polish etc. I had the exact same reaction. I thought what a WASTE but decided to give it 1 more chance. When I received my summer box I was pleased. A contouring palet, shaving lotion, eye cream, necklace etc. it was worth the $40. I'm going to see if the next box is as good. If it is I will keep the subscription but if not I'll stop. All I can say is give it a chance. I will say that the customer service is almost non existent.