VampireFreaksReviews 11,701
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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy ordering. Unusual items. My daughter is very pleased with the quality of the parasol holder.
Website is easy to navigate, found lots of cool items. The stuff i bought came really quick, nothing was damaged, all the packaging was intact. Excellent quality.
Website is easy to navigate, found lots of cool items.
Nice quick and smooth. When something went wrong they reached out and helped correct the issue. It helped them then to ship out my order with ease.
Stay safe please. Times like this are dangerous. Stay sanitized, f! Ck 12 f! Ck 12 f! Ck 12 BLM. But these armwarmers r cute as hell i luuuuuv dem <3 much love
Stay safe please. Times like this are dangerous. Stay sanitized, f! Ck 12 f! Ck 12 f! Ck 12 BLM. But these armwarmers r cute as hell i luuuuuv dem <3 much love
I love these items because of the quality and the wide range of choices. I put 4 stars because it is a bit expensive so it makes sense to look for similar items elsewhere.
My shopping experience was great! No problems. My order arrived earlier than I thought and I'm very happy with the overall service.
This is the only place that I have been able to find a goth umbrella that i like. The staff are always friendly about any issues i have had with my orders and the shipments are quick.
This shop is always friendly and has good prices.
You sent me the wrong product. I ordered the freak neclace and sent me a zombie neclace. With that said the quality of the product you did send me concerns me looked used or cheaply made with air bubbles through out the peice with a cheap chain I could buy a better quality from hot topic for same price range. Still would like a replacement of the correct item
You sent me the wrong product. I ordered the freak neclace and sent me a zombie neclace
*wish there were more size selection, as well as bigger sizes*unfortunately can not return sale items even if they come damaged*
Wish there were more size selection, as well as bigger sizes
Just waiting on my order to arrive to see the quality of the pants.
UPDATE: Got the pants and was very satisfied with the quality and destabilize of the product. Will definitely order again.
Just waiting on my order to arrive to see the quality of the pants.
Love this store. They are very quick about getting orders out. The quality of the mask is great, I was worried about being able to breathe properly through the mask, but once I put it on, it was comfortable and I had no trouble breathing.
Love this store. They are very quick about getting orders out.
Product I ordered was smaller than expected but I should have looked at or for dimensions better. Looks bigger in the picture. Still quite nice and the oder processed and shipped promptly, arrived without damage, and generally just good all around.
Selection was good, prices were reasonable.
Amazing n my boyfriend love it very much :) n I can't wait to ordered more things from you guy's n you have awesome products n very reasonable too
I love the clothes on this website, super cute! I received my package really fast which is great. The only issue was that when it got here my shirt had a hole in it :(
I love the clothes on this website, super cute!
Easy to direct website, very pleased with products. Delivery was quick & product was exactly what i ordered online.
Easy to direct page, very pleased with content. Thank You
Easy to follow. Dry fast shipping. No problems at all! Will order from again l! Great customer service!
I like this store, because it has a lot of stuff I like. And I'm a big fan of gothic clothing. I would recommend this store to a friend.
Easy to navigate and had stuff I actually wanted... yes
They had a lot to choose from... items that I couldn't find on other sites
Easy to navigate and had stuff I actually wanted
Super cute stuff, not enough monies! Things were sent on time, smooth delivery. Love my salt and pepper shakers. Will come again one day, when I have money again.
It's not what I thought in the picture, very low quality. I am sorry, I requested for refunds please.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members