VampireFreaksReviews 10,676
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Geode
Anthropologie
ASOS
Boohoo
Dia & Co
Eloquii
Huckberry
Revolve
Shop Akira
Sundance
Neiman Marcus
Ulla Popken
VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I had a good experience with you. Everything was smooth and easy. Got my item on time. My granddaughter will be super happy to receive her gift. Thanks again!
I love the glosses. Ill def be buying more items.
Stay spooky 👻.
Very good service! Prompt shipping and very happy with items that I received!
Great experience but got my pants and they dont fit so i need to return them or exchange for a different size.
The experience was Wonderful. Gift was for a friend and she loved it.
All my purchases are nice, good quality, reasonably (for me) priced. I'll definitely shop here again.
I love the graphic joggers! They have cool designs and are soft and comfy.
I love it, it's beautiful. It's a little heavy for my thin hair, but so pretty! Also, I feel like I'm being pursued by windchimes LOL
I set out to order a dress for my wedding and found what I wanted, but it was out of stock at the time. I was able to have an email sent to me when the dress was back in stock, so of course I ordered it immediately upon receiving said email.
Ordered a sweatshirt for my son's birthday. It arrived early and he loves it. He loved the free stickers that came with it also. We will definitely be ordering more.
Thanks everything came fast and smooth Love this store truly
My stuff arrived as soon as physically possible, and they even came with free goodies! Everything is of a great quality, as someone who loved old-school HotTopic. I think this is a great alternative.
Good quality; fast shipping. I have a relative that loves your products.
Its beautiful and matches anything tjat I wear. The material is wonderful and holds up very well. Its just so CUTE.
Found a wallet to match my purse and bought some awesome Elvira sunglasses! Both were exactly what I wanted
Shipping was pretty fast and everything I ordered was great.
Quick delivery time, cute sticker surprises, up to date notifications.
Delivery was great, products have been excellent thus far.
Quality item and received quickly. Thank you! ***********
It was awesome I enjoyed my products, I told my friends about you and they are seeking to buy items as well
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members