business logo of VampireFreaks

VampireFreaksReviews 10,633

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
924
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
California
1 review
0 helpful votes
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Lots of great stuff; hard to pick from so many
November 8, 2021

Lots of great stuff; hard to pick from so many. It all works and looks good.

Date of experience: November 8, 2021
Connecticut
1 review
0 helpful votes
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Five stars, great communication and the product arrived on time

Date of experience: November 7, 2021
Texas
1 review
1 helpful vote
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I miss back when this business sold and promoted industrial music and real underground themes... now these sellouts are just another posers delight like hot topic became... VF is a massive disappointment...

Date of experience: November 7, 2021
Washington
2 reviews
0 helpful votes
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I got a very nice shower curtain for a decent price

Date of experience: November 7, 2021
Maine
1 review
0 helpful votes
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Very good the quality was great exactly what I was looking for. I would definitely ship here again in the future.

Date of experience: November 7, 2021
Wisconsin
1 review
0 helpful votes
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Easy check out
November 6, 2021

Easy check out. Many things to choose from. Hard not to buy it all.

Date of experience: November 6, 2021
Massachusetts
1 review
0 helpful votes
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Vampire Freaks is a great alternative to Amazon as they offer superior products at competitive pricing with lightning fast shipping.

Date of experience: November 6, 2021
Ohio
1 review
0 helpful votes
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They were ripped at the seam when I opened them
November 5, 2021

They were ripped at the seam when I opened them. Which isn't too bad because they can be sewn but for this price clothing shouldn't need to finish being assembled on arrival.

Date of experience: November 5, 2021
New York
1 review
0 helpful votes
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It was pretty good..
November 4, 2021

It was pretty good. Will most definitely shop again... Easy shopping and shipping

Date of experience: November 4, 2021
California
2 reviews
0 helpful votes
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Have a good choice on clothing & would be purchasing more stuff soon

Date of experience: November 4, 2021
California
2 reviews
0 helpful votes
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Have a good choice on clothing & would be purchasing more stuff soon

Date of experience: November 4, 2021
Illinois
1 review
0 helpful votes
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The front zippers were in the middle and neither one of the sides was open and they were kinda hard to move. Normally when a zipper does that it's not good. I haven't had issues yet and hope not too!

Date of experience: November 3, 2021
Kansas
1 review
0 helpful votes
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Looked super cute on me and fit great, I was pleasantly surprised.

Date of experience: November 3, 2021
South Dakota
2 reviews
0 helpful votes
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Very happy, got what I wanted
November 3, 2021

Very happy, got what I wanted. Will definitely be shopping here again

Date of experience: November 3, 2021
Arizona
1 review
0 helpful votes
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Super easy website to use, order came with stickers and pins, shipping was fast!

Date of experience: November 2, 2021
California
1 review
0 helpful votes
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Simple & easy!
November 2, 2021

Simple & easy! Product never disappoints <3
Always come here to get my tripp

Date of experience: November 2, 2021
California
1 review
0 helpful votes
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Didnt get refund for stolen package.not happy about that I was never told, but I understand.

Date of experience: November 1, 2021
India
6 reviews
0 helpful votes
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A1 Quality Sweatshirt
November 2, 2021

Ordered a Medusa Sweatshirt from VampreFreaks, The quality of the sweatshirt is really amazing it is Super Soft and Wicked Warm really good for winter season the stiches are well stiched and a execellent Graphic on the Front which is hand printed, So allover the product is worth towards the price we pay for it.

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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This website is awesome
November 1, 2021

This website is awesome. Can't wait to see how great shipping n material are! So excited

Date of experience: November 1, 2021
New York
1 review
0 helpful votes
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Professional and prompt
October 31, 2021
Updated review

Professional and prompt. I really enjoy doing business with VampireFreaks!

Date of experience: October 31, 2021

Excellent customer service!
October 29, 2021
Previous review

Excellent customer service!

Date of experience: October 29, 2021