business logo of VampireFreaks

VampireFreaksReviews 10,597

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
922
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
North Carolina
1 review
0 helpful votes
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The leggings I got were too tight, they're made for someone with VERY skinny legs, I'm skinny but not skinny enough to fit those leggings.

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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Shipping arrived on time, no issues at all, nothing damaged.

Date of experience: December 22, 2021
Indiana
1 review
0 helpful votes
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This was a gift for a friend and they absolutely loved them.

Date of experience: December 22, 2021
Nevada
1 review
0 helpful votes
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The delivery was faster than I expected for the holiday season. I only ordered one item, but it came promptly and with some really cool art on stickers!

Date of experience: December 22, 2021
Texas
1 review
0 helpful votes
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The order came sooner than expected
December 21, 2021

The order came sooner than expected. The packaging was as expected.

Date of experience: December 21, 2021
Mississippi
1 review
0 helpful votes
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I found Christmas presents for my cousin
December 21, 2021

I found Christmas presents for my cousin. I can't wait until she opens them. She will love them

Date of experience: December 21, 2021
Illinois
1 review
0 helpful votes
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Great site has everything I wanted to get for my wife

Date of experience: December 21, 2021
Pennsylvania
2 reviews
0 helpful votes
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Nice product
December 21, 2021

Nice product. Shipping and receiving was fast. Daughter is very pleased with her pants

Date of experience: December 21, 2021
New York
1 review
0 helpful votes
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I was very happy with my shopping experience
December 20, 2021

I was very happy with my shopping experience. I was surprised how quickly I received my order. I will say, that sometimes it is better to purchase from places like Killstar & Sourpuss directly because they offer sale prices, coupon codes, and loyalty programs that make it more cost efficient to go directly through them.

Date of experience: December 20, 2021
Illinois
1 review
0 helpful votes
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Pretty much the only place I could find Tripp pants
December 20, 2021

Pretty much the only place I could find Tripp pants. Website was easy to navigate, and shipping was fast. Overall very pleased.

Date of experience: December 20, 2021
Pennsylvania
2 reviews
0 helpful votes
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Extremely quick shipping, especially due to shipping demands. My daughter loved a dress for her 16th bday picks, the sizing was perfect, the dress looks great, can't wait till Jan now!

Date of experience: December 20, 2021
Wisconsin
1 review
0 helpful votes
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Awesome products and super fast shipping I will definitely be a returning customer

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
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Great!
December 20, 2021

Great! Everything is as expected and arrived in time for Christmas!

Date of experience: December 20, 2021
California
1 review
0 helpful votes
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Fast shipping, items arrived well packaged and intact.

Date of experience: December 20, 2021
Maryland
1 review
0 helpful votes
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It was fine
December 20, 2021

It was fine. No issues…………………… This 50 char thing is annoy though.

Date of experience: December 20, 2021
Virginia
1 review
0 helpful votes
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Quick service perfect product will be purchasing more in future

Date of experience: December 20, 2021
Maryland
1 review
0 helpful votes
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I loved my order and the shipping was really fast!
December 19, 2021

I loved my order and the shipping was really fast!

Date of experience: December 19, 2021
New York
1 review
0 helpful votes
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Great selection amazing super easy arrived on time
December 19, 2021

Great selection amazing super easy arrived on time

Date of experience: December 19, 2021
Pennsylvania
1 review
0 helpful votes
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Awesome love your store
December 19, 2021

Awesome love your store. From finding the boots to checking out was so easy

Date of experience: December 19, 2021
Pennsylvania
1 review
0 helpful votes
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The Gothic Black Hat that I received, was too small
December 19, 2021

The Gothic Black Hat that I received, was too small. Seemed like it was meant for a teenager sized head, rather than an adult.

Date of experience: December 19, 2021