business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Canada
1 review
0 helpful votes
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Very happy with the shirts!
April 6, 2022
Updated review

Very happy with the shirts! Needed a smaller size because I like the mens style of t-shirts. Shipping was pretty quick, and I loved the little stickers that came with my shirts.

Date of experience: April 6, 2022

I'm hoping the shirt is great quality, and hope it...
March 28, 2022
Previous review

I'm hoping the shirt is great quality, and hope it fits good. Shipping is a bit expensive, but waiting to see if it's worth it.

Date of experience: March 28, 2022
Canada
1 review
0 helpful votes
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Great service!
April 6, 2022

Great service! Super quick shipping! The wallet I bought was exactly like what was shown. Great quality!

Date of experience: April 6, 2022
Indiana
1 review
0 helpful votes
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Yay, I'm drinking more water than ever before. I could float away with happiness for my cup

Date of experience: April 6, 2022
Illinois
1 review
0 helpful votes
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Your site had a lot of items in the style I needed that were easy to find.

Date of experience: April 6, 2022
New York
1 review
0 helpful votes
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Great products and a wide variety
April 6, 2022

Great products and a wide variety. Site is very easy to navigate and the shipping was quick. The item I ordered the umbrella was well packaged.

Date of experience: April 6, 2022
Alabama
1 review
0 helpful votes
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I love shopping with you guys!
April 5, 2022
Updated review

I love shopping with you guys! There is always something pretty that catches my eye!

Date of experience: April 5, 2022

I'm loving this site for my decorating needs!
February 4, 2022
Previous review

I'm loving this site for my decorating needs!

Date of experience: February 4, 2022

I love shopping with the Freaks!
February 1, 2022
Previous review

I love shopping with the Freaks! Waiting for orders to arrive is excruciating!

Date of experience: February 1, 2022

I love your products!
December 26, 2021
Previous review

I love your products! A bit pricey so I have to stick to sales, but it's worth it!

Date of experience: December 26, 2021
Texas
1 review
0 helpful votes
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I love their items and am constantly on the lookout for updates!

Date of experience: April 5, 2022
Florida
1 review
0 helpful votes
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The pants looked just like the picture. I ordered a size up and they were big. My mother in law altered them for me. Otherwise over all happy. Will shop here again!

Date of experience: April 5, 2022
Ohio
1 review
0 helpful votes
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Was very impressed with the quality of the products. The stuffed animals are made very well and don't feel cheap at all. The "cushions" are almost like flatter stuffed animals. Absolutely LOVE and ADORE mine. I could go on and on about how amazing their products are but I won't. If you debating if what ever you want to buy is actually going to be worth the money, the answer is YES!

Date of experience: April 5, 2022
California
1 review
0 helpful votes
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Awesome bag but fragile fabric on the inside it rips very easily

Date of experience: April 4, 2022
North Carolina
1 review
0 helpful votes
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Easy shopping & very fast shipping! Thanks so much!

Date of experience: April 4, 2022
Alaska
2 reviews
0 helpful votes
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Found this website when I was looking for a new hoodie. I love new and different. I found everything and more, so I had to get my sister something also. We loved them. They got here super quick which I was happy because she was visiting for a short time. They are light weight so I can enjoy showing off all summer. Great quality and the design doesn't look cheap. I'm a freak for life!

Date of experience: April 4, 2022
New Jersey
1 review
0 helpful votes
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Speedy delivery, I like, price is right, I could find item looking for

Date of experience: April 4, 2022
Michigan
1 review
0 helpful votes
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Ordering was like most other sites. There was nothing confusing or odd that I can remember

Date of experience: April 4, 2022
Texas
2 reviews
0 helpful votes
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Everything was perfect but one of my items was slightly damaged. I was able to fix it so everything was fine but the package could have used more packaging to prevent damage to breakable items.

Date of experience: April 4, 2022
Maryland
1 review
0 helpful votes
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I loved everything on the website! Shopping was easy!

Date of experience: April 4, 2022
Georgia
1 review
0 helpful votes
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So I stumbled upon your site on Facebook and decided to give it a shot. I absolutely love you guys and have now placed 2 orders and will definitely be making more in the future

Date of experience: April 4, 2022
New York
1 review
1 helpful vote
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One of the skirts I received has a bad zipper. I took it to a tailor to get fixed.

Date of experience: April 4, 2022
Washington
1 review
0 helpful votes
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Wasn't even looking for the Slendy Man hoodie I got, but saw the artwork and couldn't say no. I liked having the option to choose from pullover or zip up hoodie though.

Date of experience: April 4, 2022
Michigan
1 review
0 helpful votes
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Awesome
April 4, 2022

Awesome
Awesome
Awesome
Awesome
Awesome
Totally Awesome

Date of experience: April 4, 2022