business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Canada
1 review
0 helpful votes
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The site is a bit confusing if you aren't used to shop sites, bit laggy but otherwise had great selection once you got to what you are looking for

Date of experience: April 11, 2022
Illinois
1 review
0 helpful votes
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Super fast delivery and such great quality! I absolutely loved it will be ordering more thank y'all!

Date of experience: April 10, 2022
Massachusetts
1 review
0 helpful votes
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Everything I ordered came quickly and looks great!

Date of experience: April 10, 2022
Canada
1 review
0 helpful votes
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Im very happy live that they were shipped fast and...
April 10, 2022
Updated review

Im very happy live that they were shipped fast and will buy more

Date of experience: April 10, 2022

Its great fast shipping
December 9, 2021
Previous review

Its great fast shipping

Date of experience: December 9, 2021
Utah
1 review
0 helpful votes
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Awesome!
April 10, 2022

Awesome! Love the things I ordered and have had no problems with them :)

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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Easy to order
April 8, 2022

Easy to order. Fast delivery the Frankenstein necklace was kinda cheesey but over all pretty satisfied.

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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Really fun shopping on your site, super easy check out, and delivery was very fast. Couldn't complain if i wanted to.

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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It went really well, and I received my package in a timely manner!

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
Follow Kayceelee V.
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Fast delivery and excellent customer service. Cheap shipping.

Date of experience: April 8, 2022
Tennessee
2 reviews
0 helpful votes
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On top of my order being precise, they included stickers, buttons and a bracelet! Everything was as described.

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Package arrived on time, and product in perfect condition.

Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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Everything went well with my purchase, had a little issue with delivery due to postoffice issue not the store but very pleased with my purchase

Date of experience: April 7, 2022
Georgia
1 review
0 helpful votes
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Quick and easy and got my package with no damages. And just waiting for another payday to get more

Date of experience: April 7, 2022
California
1 review
0 helpful votes
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I love your site
April 7, 2022
Updated review

I love your site. It's amazing great styles and actually in my size!

Date of experience: April 7, 2022

Quick and easy
March 8, 2022
Previous review

Quick and easy. Great deals

Date of experience: March 8, 2022
Massachusetts
1 review
0 helpful votes
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My order came as pictured and in perfect condition

Date of experience: April 7, 2022
California
1 review
0 helpful votes
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It was simple and easy
April 6, 2022

It was simple and easy. Since I ordered through shop. The order was also delivered surprisingly fast

Date of experience: April 6, 2022
Illinois
1 review
0 helpful votes
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Stuff came in fast, and fit perfectly. They followed up to make sure I recieved my order. Will def buy again

Date of experience: April 6, 2022
Ohio
1 review
0 helpful votes
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Love my item and it was delivered quickly! Thank you

Date of experience: April 6, 2022
Nebraska
1 review
0 helpful votes
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First time buyer on this site
April 6, 2022

First time buyer on this site. So far so good. Shipping was faster than expected.

Date of experience: April 6, 2022
California
1 review
0 helpful votes
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I loved it!
April 6, 2022

I loved it! It was cool and it was what I expected probably even better than what I expected!

Date of experience: April 6, 2022