VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Super fast delivery and such great quality! I absolutely loved it will be ordering more thank y'all!
Everything I ordered came quickly and looks great!
Im very happy live that they were shipped fast and will buy more
Easy to order. Fast delivery the Frankenstein necklace was kinda cheesey but over all pretty satisfied.
Fast delivery and excellent customer service. Cheap shipping.
Quick and easy and got my package with no damages. And just waiting for another payday to get more
I love your site. It's amazing great styles and actually in my size!
My order came as pictured and in perfect condition
It was simple and easy. Since I ordered through shop. The order was also delivered surprisingly fast
Stuff came in fast, and fit perfectly. They followed up to make sure I recieved my order. Will def buy again
Love my item and it was delivered quickly! Thank you
First time buyer on this site. So far so good. Shipping was faster than expected.
I loved it! It was cool and it was what I expected probably even better than what I expected!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!