business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Rhode Island
1 review
0 helpful votes
Follow Ydalia A.
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Honestly with how legit the products looked I expected the shipped to take pretty long but it only took about 4 days! The dye that was recently on sale is also extremely good. The color is very vibrant and it fades very natural. The stickers they send with every delivery are sick and they always have new products and discount codes. So if ur some kid trying to be emo this is your place!

Date of experience: April 20, 2022
Nevada
1 review
0 helpful votes
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VF never fails to satisfy with it's products. I love this online store, they have something for literally anyone.

Date of experience: April 20, 2022
Texas
1 review
0 helpful votes
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The straps on the mask are way too short but it will be an easy fix for me

Date of experience: April 20, 2022
Minnesota
1 review
0 helpful votes
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Great I love the selection and all the little extras

Date of experience: April 20, 2022
Illinois
1 review
0 helpful votes
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Great, arrived quickly!
April 20, 2022

Great, arrived quickly! I love VF, will always buy from you

Date of experience: April 20, 2022
Wisconsin
1 review
0 helpful votes
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I loved my anubis plush
April 19, 2022

I loved my anubis plush. He is just like the picture plus I absolutely loved the packaging it came with and the free stickers/art. I can't wait to order from you again.

Date of experience: April 19, 2022
New Jersey
1 review
0 helpful votes
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I need to exchange my order and I emailed them and I haven't heard back from them.

Date of experience: April 19, 2022
Washington
1 review
0 helpful votes
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Super cute earrings!
May 18, 2022

Super cute earrings! Didn't realize the cat ear was pierced as well!

Date of experience: April 18, 2022
Colorado
1 review
0 helpful votes
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Shipping was faster than I expected and the product was exactly what I wanted

Date of experience: April 18, 2022
Minnesota
1 review
0 helpful votes
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Pretty well, the umbrella I ordered came and was what I was expecting.

Date of experience: April 18, 2022
Iowa
1 review
0 helpful votes
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Great quality jacket and shipped very quickly. Thank you!

Date of experience: April 17, 2022
California
1 review
0 helpful votes
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The checkout was super simple and the delivery was fast

Date of experience: April 17, 2022
Pennsylvania
1 review
0 helpful votes
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Love the boots!
April 17, 2022

Love the boots! And super grateful for the last minute size change!

Date of experience: April 17, 2022
California
1 review
0 helpful votes
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I Love Vampire Freaks!
April 17, 2022

I Love Vampire Freaks! The product is so much fun!

Date of experience: April 17, 2022
West Virginia
1 review
0 helpful votes
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Fast shipping and quality products, very happy with my order.

Date of experience: April 16, 2022
California
1 review
0 helpful votes
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Excellent experience, I would recommend to others.

Date of experience: April 16, 2022
New York
1 review
0 helpful votes
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It was fast and good and all items came well…………..

Date of experience: April 15, 2022
New York
2 reviews
0 helpful votes
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Very happy and fast shipping they always have cool...
April 15, 2022
Updated review

Very happy and fast shipping they always have cool T-shirt's

Date of experience: April 15, 2022

Fast shipping and great cloths. I love the graphic tees
September 8, 2021
Previous review

Fast shipping and great cloths. I love the graphic tees

Date of experience: September 8, 2021

Nice cloths
May 9, 2021
Previous review

Nice cloths

Date of experience: May 9, 2021
Colorado
1 review
0 helpful votes
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Fast and everything received was better than expected

Date of experience: April 15, 2022
Pennsylvania
1 review
0 helpful votes
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Awesome site!
April 15, 2022

Awesome site! Fast delivery, smooth payment processing, and exactly what I ordered. Well done Vampire Freaks!

Date of experience: April 15, 2022