business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey star
grey star
grey star
grey star
grey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Indiana
1 review
0 helpful votes
Follow Stormy H.
Unfollow Stormy H.
Send Message
Share Review
Report Review

Very quick and easy to order from this website, FAST SHIPPING, reasonable prices, and awesome goth stuff I would recommend to a friend.

Date of experience: April 24, 2022
Utah
1 review
0 helpful votes
Follow Nadine O.
Unfollow Nadine O.
Send Message
Share Review
Report Review

This is my first time using vampirefreaks but I am happy with the experience.

Date of experience: April 24, 2022
Minnesota
1 review
0 helpful votes
Follow Skye Z.
Unfollow Skye Z.
Send Message
Share Review
Report Review

The strap seems flimsy
April 24, 2022

The strap seems flimsy. Not sure of it will hold so we will see. Otherwise it is great!

Date of experience: April 24, 2022
California
1 review
0 helpful votes
Follow Maryann V.
Unfollow Maryann V.
Send Message
Share Review
Report Review

Extremely satisfied with quality of product. Loved the packaging and was delivered within the week. I will definitely be purchasing again.

Date of experience: April 24, 2022
Louisiana
1 review
0 helpful votes
Follow Jamie Z.
Unfollow Jamie Z.
Send Message
Share Review
Report Review

Loved every bit of it, quick shipping, beautiful product, great experience.

Date of experience: April 24, 2022
Kentucky
1 review
0 helpful votes
Follow Dustin C.
Unfollow Dustin C.
Send Message
Share Review
Report Review

Great website and selection, shipping was fast and I recommend it to Amy alternative friends

Date of experience: April 23, 2022
Ohio
1 review
2 helpful votes
Follow Ian N.
Unfollow Ian N.
Send Message
Share Review
Report Review

I'm in Love with This Company!
April 23, 2022

My order arrived in a bag with a super cool design on it! Everything fit perfectly! The distressed knit sweaters I got are literally the softest thing I've ever worn and I never want to take them off! They even included a 10% off thank you card, a free syringe pen, and a free rubber bracelet! Usually the branded freebies that retailers include are junk, but these are actually really cool and I will totally use them! The overall vibe of this company is wonderful and I completely adore them! In their words, stay strange!

Date of experience: April 23, 2022
New York
1 review
0 helpful votes
Follow David E.
Unfollow David E.
Send Message
Share Review
Report Review

Awesome company, shipped quick, arrived quick with a bunch of freebies.

Date of experience: April 23, 2022
Spain
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Send Message
Share Review
Report Review

Great quality products and great package, fast delivery

Date of experience: April 23, 2022
California
1 review
0 helpful votes
Follow Tammy F.
Unfollow Tammy F.
Send Message
Share Review
Report Review

I loved all my items
April 23, 2022

I loved all my items. The sunglasses are both awesome. My umbrella is exactly what I want. Accessories were all super cute. Thank you

Date of experience: April 23, 2022
New York
1 review
0 helpful votes
Follow Jeremy P.
Unfollow Jeremy P.
Send Message
Share Review
Report Review

'Twas a great "experience" very much appreciated my order getting there on time

Date of experience: April 22, 2022
California
1 review
0 helpful votes
Follow Gabriella G.
Unfollow Gabriella G.
Send Message
Share Review
Report Review

The 3 shirt mystery box was awesome. I loved all the designs I got. The only thing I would say is the shirts are really thin. But I like that personally!

Date of experience: April 22, 2022
Florida
1 review
0 helpful votes
Follow Terri D.
Unfollow Terri D.
Send Message
Share Review
Report Review

I love this site!
April 22, 2022

I love this site! So much variety and top notch brands. Site is best to navigate without stupid postbacks.

Date of experience: April 22, 2022
Finland
2 reviews
0 helpful votes
Follow Yan D.
Unfollow Yan D.
Send Message
Share Review
Report Review

Great and awsome
April 22, 2022

Always wanted to get something from them but did not have budget. Finally i got some extra income and decided too try

Date of experience: April 22, 2022
New York
1 review
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Send Message
Share Review
Report Review

Great will be returning customer
April 21, 2022

Great will be returning customer. Quick shipping good prices

Date of experience: April 21, 2022
Minnesota
1 review
0 helpful votes
Follow Courtney E.
Unfollow Courtney E.
Send Message
Share Review
Report Review

It was awesome, I felt like it was delivered really quickly.

Date of experience: April 21, 2022
New York
1 review
0 helpful votes
Follow Sarah Y.
Unfollow Sarah Y.
Send Message
Share Review
Report Review

Product was nothing what i thought it would be, i thoughts the bunny ears were long and they ended up being more of a "to cute" factor than the sexy cute one i was aiming for with my purchase

Date of experience: April 21, 2022
New Jersey
1 review
0 helpful votes
Follow Isabel N.
Unfollow Isabel N.
Send Message
Share Review
Report Review

The coffin shelves i ordered were a bit crooked but still cute.

Date of experience: April 20, 2022
Ohio
1 review
0 helpful votes
Follow Bren U.
Unfollow Bren U.
Send Message
Share Review
Report Review

It's was good the shirt fitted and everything I can't wait too wear with my other clothes

Date of experience: April 20, 2022
Arizona
1 review
0 helpful votes
Follow Kaitlyn U.
Unfollow Kaitlyn U.
Send Message
Share Review
Report Review

Overall good experience
April 20, 2022

Overall good experience. The shirts and stickers I've gotten are very good, the shirts are super comfy and the stickers are a good size and stick well. The only issue I had was that the 'thank you' card in one of my orders was bent and the packaging looked like a dog had gotten to it, but I'm more likely to blame the mail carrier than the brand.

Date of experience: April 20, 2022