business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Connecticut
1 review
0 helpful votes
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It was great, professional and quick to ship. They have so much good stuff

Date of experience: June 17, 2022
Florida
1 review
0 helpful votes
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I just love the selection and products
June 17, 2022
Updated review

I just love the selection and products. In like how they constantly add new designs and items.

Date of experience: June 17, 2022

Absolutely phenomenal, very easy to use, great photos,...
January 19, 2022
Previous review

Absolutely phenomenal, very easy to use, great photos, and lots of items.

Date of experience: January 19, 2022
Texas
1 review
0 helpful votes
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Pretty simple, no issues
June 17, 2022

Pretty simple, no issues. Shipping was incredibly fast, selection was pretty good although they were out of stock for a lot of sizes. Thankfully they had a size close to mine in stock, and I like that they have a decent range of larger-than-small sizes

Date of experience: June 17, 2022
North Carolina
1 review
0 helpful votes
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Really good service and the delivery is fast!
June 17, 2022
Updated review

Really good service and the delivery is fast!
I do enjoy the options and many things on that site!

Date of experience: June 17, 2022

Arrival and quality of these products are superb!
December 20, 2021
Previous review

Arrival and quality of these products are superb!

Date of experience: December 20, 2021

So far I received really cool and wonderful products...
September 29, 2021
Previous review

So far I received really cool and wonderful products from them

Date of experience: September 29, 2021

It was amazing!
September 14, 2020
Previous review

It was amazing! The package is very cool and cute.

Date of experience: September 14, 2020
Arizona
2 reviews
0 helpful votes
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I LOVE my sunglasses
June 16, 2022

I LOVE my sunglasses. Good quality! I will definitely order from Vampire freaks again!

Date of experience: June 16, 2022
Maryland
1 review
0 helpful votes
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Worked great
June 16, 2022

Worked great. Ordered what I needed quickly and easily.

Date of experience: June 16, 2022
Canada
1 review
0 helpful votes
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Shipping was fast!
June 16, 2022

Shipping was fast! I enjoyed the products thoroughly they were a gift for me and my boyfriend

Date of experience: June 16, 2022
Illinois
1 review
0 helpful votes
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I ordered the fingerless gloves for my tiny human that has taken an interest in a more alternative style, he said he loves them

Date of experience: June 16, 2022
Minnesota
1 review
0 helpful votes
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It was a good experience
June 16, 2022

It was a good experience. I got everything I wanted.

Date of experience: June 16, 2022
Canada
1 review
0 helpful votes
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I would purchase more from this site in the future, without a doubt.

Date of experience: June 16, 2022
New York
1 review
0 helpful votes
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Excellent service and fast shipping/delivery
10/10 experience

Date of experience: June 16, 2022
South Carolina
1 review
0 helpful votes
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It was fine
June 16, 2022

It was fine. I am pleased. Please stop pestering me to review things.

Date of experience: June 16, 2022
New York
1 review
0 helpful votes
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Vampirefreaks had great products at amazing prices and the shipping was very fast and was really excited to get free pens and stickers along with my order I will be buying from Vampirefreaks again.

Date of experience: June 15, 2022
Illinois
1 review
0 helpful votes
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Shipping was faster than expected
June 15, 2022

Shipping was faster than expected. All my items fit great

Date of experience: June 15, 2022
Texas
1 review
0 helpful votes
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Experience was good
June 15, 2022

Experience was good. Has a wide selection, a bit on the pricey side but that's to be expected of a specialty clothing shop.

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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Easy and convenient
June 15, 2022

Easy and convenient. Birthday gift for friend who loved it.

Date of experience: June 15, 2022
Maryland
1 review
0 helpful votes
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Very cool products, quick delivery, and good quality!

Date of experience: June 15, 2022
Washington
1 review
0 helpful votes
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It was pretty easy and honestly super fast doing the whole process sometimes you never know when you will be getting your stuff with other businesses

Date of experience: June 15, 2022
Illinois
1 review
0 helpful votes
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Very easy online shopping
June 15, 2022

Very easy online shopping. They also have a great variety of products to choose from.

Date of experience: June 15, 2022
Minnesota
1 review
0 helpful votes
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Very easy to look for exactly what i wanted! The items on this site are so cute

Date of experience: June 14, 2022