business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey star
grey star
grey star
grey star
grey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Ohio
1 review
0 helpful votes
Follow Chris D.
Unfollow Chris D.
Send Message
Share Review
Report Review

Very fast delivery..
June 21, 2022

Very fast delivery. Great customer service. I highly recommend this shop

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
Follow adonix C.
Unfollow adonix C.
Send Message
Share Review
Report Review

10/10 fast and easy and i got extra little goodies so thats a plus

Date of experience: June 21, 2022
New Jersey
1 review
0 helpful votes
Follow Saskia S.
Unfollow Saskia S.
Send Message
Share Review
Report Review

Wish they didn't mix everything when looking for something specific

Date of experience: June 21, 2022
California
1 review
0 helpful votes
Follow Catherine O.
Unfollow Catherine O.
Send Message
Share Review
Report Review

We love VampireFreaks!
June 21, 2022

We love VampireFreaks! The site is easy to navigate and the check out is a breeze!

Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
Follow Kris P.
Unfollow Kris P.
Send Message
Share Review
Report Review

Excellent quality material
June 21, 2022

Excellent quality material
A bit larger than expected but is manageable

Date of experience: June 21, 2022
Pennsylvania
1 review
0 helpful votes
Follow Julie D.
Unfollow Julie D.
Send Message
Share Review
Report Review

Great merch and very fast shipping! I even received extra gifts with my order and love them.

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
Follow Michelle R.
Unfollow Michelle R.
Send Message
Share Review
Report Review

Excellent!
June 20, 2022

Excellent! Fast shipping! I will be using you guys again!

Date of experience: June 20, 2022
Canada
1 review
0 helpful votes
Follow Mariane G.
Unfollow Mariane G.
Send Message
Share Review
Report Review

Amazing and fast so many choices and quality products
June 20, 2022
Updated review

Amazing and fast so many choices and quality products

Date of experience: June 20, 2022

Easy to surf, lot of choices!
June 12, 2021
Previous review

Easy to surf, lot of choices! Load of payment options

Date of experience: June 12, 2021
California
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Send Message
Share Review
Report Review

Daughter absolutely loved her Tripp NYC pants! Thank you!

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Send Message
Share Review
Report Review

Good soup
June 20, 2022

Good soup.
Please enter at least 50 characters.
666

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
Follow Milagros Q.
Unfollow Milagros Q.
Send Message
Share Review
Report Review

Very pleased that the fragile items were very secure

Date of experience: June 20, 2022
California
1 review
0 helpful votes
Follow Veronica M.
Unfollow Veronica M.
Send Message
Share Review
Report Review

It was easy to order my glasses and got them in a couple of days. Love them

Date of experience: June 19, 2022
Illinois
1 review
0 helpful votes
Follow Justin J.
Unfollow Justin J.
Send Message
Share Review
Report Review

Came faster than I expected I don't remember what day but it came a day or 2 early.

Date of experience: June 19, 2022
New York
1 review
0 helpful votes
Follow Valarie V.
Unfollow Valarie V.
Send Message
Share Review
Report Review

Easy checkout, and beautiful product! I love everything that's on this website

Date of experience: June 19, 2022
Missouri
1 review
0 helpful votes
Follow Jenn N.
Unfollow Jenn N.
Send Message
Share Review
Report Review

I freaking love everything about Vampire Freaks
June 19, 2022
Updated review

I freaking love everything about Vampire Freaks. I could literally spend thousands of dollars at this site.

Date of experience: June 19, 2022

Vampire Freaks is ALWAYS the best!
April 15, 2022
Previous review

Vampire Freaks is ALWAYS the best! The communication is great and the shipping is super fast. I also love you get little surprises with every order!

Date of experience: April 15, 2022

Best store I found on the internet!
July 31, 2021
Previous review

Best store I found on the internet!

Date of experience: July 31, 2021
Minnesota
1 review
0 helpful votes
Follow William K.
Unfollow William K.
Send Message
Share Review
Report Review

Very happy with Vampire Freaks
June 19, 2022

Very happy with Vampire Freaks. I have purchased before and I am always pleased

Date of experience: June 19, 2022
Minnesota
1 review
0 helpful votes
Follow Gabriella H.
Unfollow Gabriella H.
Send Message
Share Review
Report Review

Better measurement guides would be appreciated, but...
June 17, 2022
Updated review

Better measurement guides would be appreciated, but overall I am thrilled with my purchase!

Date of experience: June 17, 2022

Better measurement guides would be appreciated
June 5, 2022
Previous review

Better measurement guides would be appreciated

Date of experience: June 5, 2022
Texas
1 review
0 helpful votes
Follow Damon Q.
Unfollow Damon Q.
Send Message
Share Review
Report Review

Excellent service, fast delivery, and products were in perfect condition.

Date of experience: June 17, 2022
Utah
1 review
0 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Send Message
Share Review
Report Review

The product came quicker than expected, the product is great

Date of experience: June 17, 2022
Georgia
1 review
0 helpful votes
Follow Nicole G.
Unfollow Nicole G.
Send Message
Share Review
Report Review

Took a chance on a damaged product, but love it and can't wait to use it for my glasses.

Date of experience: June 17, 2022