business logo of VampireFreaks

VampireFreaksReviews 10,882

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey star
grey star
grey star
grey star
grey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
944
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Lozen B.
Unfollow Lozen B.
Send Message
Share Review
Report Review

Good service and fast shipping
September 29, 2022

Good service and fast shipping. Love my chunky doll and patches!

Date of experience: September 29, 2022
GB
1 review
0 helpful votes
Follow Lana U.
Unfollow Lana U.
Send Message
Share Review
Report Review

It came quickly (US to UK), shipment tracking was very detailed, arrived with no damage plus came with cool free prints, very happy :)

Date of experience: September 29, 2022
New York
2 reviews
0 helpful votes
Follow Michelle Z.
Unfollow Michelle Z.
Send Message
Share Review
Report Review

I had a great experience with vampire freaks. They have everything I'm looking for; my aesthetic, my price range, and overall great products!

Date of experience: September 29, 2022
Colorado
1 review
0 helpful votes
Follow Judy P.
Unfollow Judy P.
Send Message
Share Review
Report Review

Im very happy with order
September 29, 2022

Im very happy with order. My skeleton shot glass was exactly what I was expecting.

Date of experience: September 29, 2022
Florida
1 review
0 helpful votes
Follow Katherine M.
Unfollow Katherine M.
Send Message
Share Review
Report Review

Fast shipping, I like the stickers I got a lot too!

Date of experience: September 29, 2022
New York
1 review
0 helpful votes
Follow Christine E.
Unfollow Christine E.
Send Message
Share Review
Report Review

Great stuff!
September 29, 2022

Great stuff! The fabric feels soooo nice. They wash & dry great. True to size, "American sizes".

Date of experience: September 29, 2022
Tennessee
1 review
0 helpful votes
Follow Danie M.
Unfollow Danie M.
Send Message
Share Review
Report Review

It was a great experience
September 29, 2022

It was a great experience. My product arrived in a timely manner, was neat and clean, and true to size. I also appreciated the free stickers.

Date of experience: September 29, 2022
Pennsylvania
1 review
0 helpful votes
Follow Nicole U.
Unfollow Nicole U.
Send Message
Share Review
Report Review

Loved the products and the ease of ordering. My bag is wonderful.

Date of experience: September 29, 2022
North Carolina
1 review
0 helpful votes
Follow Katie J.
Unfollow Katie J.
Send Message
Share Review
Report Review

The purple and black striped coffin shelf is perfect. It's great for my Halloween figurines. It's made of quality wood.

Date of experience: September 28, 2022
Ohio
1 review
0 helpful votes
Follow Bryan K.
Unfollow Bryan K.
Send Message
Share Review
Report Review

Overall great experience
September 28, 2022

Overall great experience. Really nice product. Will buy again in the future.

Date of experience: September 28, 2022
Nevada
1 review
0 helpful votes
Follow ASHLEY D.
Unfollow ASHLEY D.
Send Message
Share Review
Report Review

Shipping is a little slow, but purchase was easy, and the updates are great.

Date of experience: September 28, 2022
Minnesota
1 review
0 helpful votes
Follow Bob J.
Unfollow Bob J.
Send Message
Share Review
Report Review

Excellent service and friendly will be back again thank you

Date of experience: September 28, 2022
California
1 review
0 helpful votes
Follow Brandon I.
Unfollow Brandon I.
Send Message
Share Review
Report Review

Came quicker than expected
September 28, 2022

Came quicker than expected. I like the packages look as well as the assures safety they were protected in transit

Date of experience: September 28, 2022
Florida
1 review
0 helpful votes
Follow Emily U.
Unfollow Emily U.
Send Message
Share Review
Report Review

Quick shipping high quality items I really enjoyed this order

Date of experience: September 28, 2022
Florida
1 review
0 helpful votes
Follow Jack O.
Unfollow Jack O.
Send Message
Share Review
Report Review

I love the products & the quality doesn't disappoint

Date of experience: September 28, 2022
South Dakota
1 review
0 helpful votes
Follow Rachel R.
Unfollow Rachel R.
Send Message
Share Review
Report Review

Easy check out and easy delivery
September 28, 2022

Easy check out and easy delivery. Had exactly what i needed!

Date of experience: September 28, 2022
Illinois
1 review
0 helpful votes
Follow Anthony P.
Unfollow Anthony P.
Send Message
Share Review
Report Review

Fast shipping and item showed up in great condition!

Date of experience: September 27, 2022
Tennessee
2 reviews
0 helpful votes
Follow Sonya A.
Unfollow Sonya A.
Send Message
Share Review
Report Review

Was easy and product came fast
September 27, 2022

Was easy and product came fast. Just happened on the site and granddaughter loved the unicorn

Date of experience: September 27, 2022
Texas
1 review
0 helpful votes
Follow Jacob Q.
Unfollow Jacob Q.
Send Message
Share Review
Report Review

Great everything was as pictured and fit perfectly

Date of experience: September 27, 2022
Texas
1 review
0 helpful votes
Follow Dean O.
Unfollow Dean O.
Send Message
Share Review
Report Review

Loved it!
September 27, 2022

Loved it! Super easy and great products 10/10 Would definitely shop here again

Date of experience: September 27, 2022