business logo of VampireFreaks

VampireFreaksReviews 10,737

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Washington
1 review
1 helpful vote
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Super cool gothic accessories!
July 25, 2024
Updated review

Super cool gothic accessories! You're not going to find the stuff they got here anywhere else. Never been disappointed with any of my purchases. Always satisfied and very happy with my gothic gear!

Date of experience: July 15, 2024

I definitely recommend this place to any Goth out there...
June 17, 2023
Previous review

I definitely recommend this place to any Goth out there who is looking for some cool goth boots or other cool goth stuff! I was not disappointed with my order I was very happy. I love the little freebies things I got to like the stickers, pins and syringe pen too! My boots I ordered fit perfectly and look super cool! I will definitely be a returning customer in the future!

Date of experience: June 17, 2023
California
1 review
0 helpful votes
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I loved my shirt!
July 25, 2024

I loved my shirt! I got so many compliments on it and I felt sexy! More importantly though, it kept my girls in place!

Date of experience: July 15, 2024
Georgia
1 review
0 helpful votes
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Super cool site with some very interesting pieces of merchandise.

Date of experience: July 14, 2024
Arizona
1 review
0 helpful votes
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Grumpy bear :) grumpy bear :) grumpy bear :) grumpy bear :) grumpy bear :)

Date of experience: July 14, 2024
Ohio
1 review
0 helpful votes
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The pants are absolutely amazing
July 24, 2024

The pants are absolutely amazing. I've been wanting a pair for awhile and I finally grabbed my a pair. I love being able to turn it into a pair of shorts it's perfect for the dying heat. Definitely getting another pair

Date of experience: July 14, 2024
Maryland
1 review
0 helpful votes
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I got a cool pen and a couple of stickers for free with my order that I wasn't expecting. I got all my items delivered on time, as ordered, and in excellent condition.

Date of experience: July 14, 2024
Louisiana
1 review
0 helpful votes
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Excellent
July 24, 2024

Excellent. Easy. Very happy wife! Will be ordering again soon.

Date of experience: July 14, 2024
Pennsylvania
1 review
0 helpful votes
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No issues experienced, product arrived quickly and in good condition

Date of experience: July 13, 2024
Pennsylvania
1 review
0 helpful votes
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It was fine, the order got here on time, and it's a great fit for me

Date of experience: July 13, 2024
California
1 review
0 helpful votes
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My Mug hadn't arrived and I called cust.svce
July 23, 2024

My Mug hadn't arrived and I called cust.svce. The photo the delivery guy took helped me track down where it was delivered, to a former neighbors apt!
Love my Vincent Price Mug!

Date of experience: July 13, 2024
Florida
1 review
0 helpful votes
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Very well packaged, I love the stickers and post cards. Beautiful packing.

Date of experience: July 13, 2024
New Mexico
1 review
0 helpful votes
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Easy to purchase and came when expected
July 23, 2024

Easy to purchase and came when expected. My order was everything I wanted and expected from the site.

Date of experience: July 13, 2024
Florida
1 review
0 helpful votes
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Always a great experience ordering from Vampire Freaks. They have awesome merch.

Date of experience: July 13, 2024
Texas
2 reviews
3 helpful votes
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Great online store to shop, tons of super cool merchandise. Good quality products.

Date of experience: July 13, 2024
Massachusetts
1 review
0 helpful votes
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Love the dress I just got from here
July 23, 2024

Love the dress I just got from here. So unique!
And it came with some cute little freebies 🥺
Love it! Thank you!

Date of experience: July 13, 2024
Michigan
1 review
0 helpful votes
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Felt kind of silly putting it such a big box with three empty spaces of four just for one bottle of nail polish. Other than that got delivered fine, no issues with packaging, product seems to be fine (I just need to learn better nail practice)

Date of experience: July 13, 2024
Washington
1 review
0 helpful votes
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The purchasing process itself was really easy, I wish the Shop app was more organized but that's an issue with the app not the brand. The mystery 3 pack had really good picks and super cute freebies! Would definitely purchase again for some sick tshirts to spice up my wardrobe.

Date of experience: July 12, 2024
Washington
1 review
0 helpful votes
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Great quality and fast shipping!
July 22, 2024

Great quality and fast shipping! Would definitely recommend!

Date of experience: July 12, 2024
Washington
1 review
0 helpful votes
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I had a very pleasant experience shopping with vampire freaks. All the clothing fit well also. Frequent alerts to keep me updated on the status of my order, and overall just a wonderful experience. Definitely will shop again.

Date of experience: July 12, 2024
Ohio
1 review
0 helpful votes
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My FAVORITE new clothing line!
July 22, 2024

My FAVORITE new clothing line! My orders arrived quickly and always included a little extra "thank you" goodie! From the crop tops to the hoodies, everything is COMFORTABLE!

Date of experience: July 12, 2024