business logo of VampireFreaks

VampireFreaksReviews 10,724

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
930
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Florida
1 review
0 helpful votes
Follow J O.
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Item arrived quickly and I was given a cool syringe pen (pen that looks like a syringe with fake blood inside) as a bonus which I appreciated

Date of experience: June 10, 2024
Canada
1 review
0 helpful votes
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I would really like to be able to choose my own specific wristbands, I was only really interested in the black/purple one. Lucky there was two in the total order. I did like in the end liking some of the other colors but an option to buy specific ones would be nice.

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2024
New York
1 review
0 helpful votes
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Fast shipping and good communication
June 20, 2024

Fast shipping and good communication. Item was awesome! My sister will love it (if she gets it! I might keep it. LOL).

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
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Love your products and gift you always add
June 20, 2024

Love your products and gift you always add. Excellent respond and great service.

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
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Fast shipping
June 20, 2024

Fast shipping. Order was correct. Will def order again. Style is there. Quality of clothes was on point

Date of experience: June 10, 2024
Arizona
1 review
0 helpful votes
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Wonderful experience with VampireFreaks
June 20, 2024

Wonderful experience with VampireFreaks. Great company, awesome products!

Date of experience: June 10, 2024
California
1 review
0 helpful votes
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My experience with VampireFreaks was amazing
June 20, 2024

My experience with VampireFreaks was amazing. The shipping was fast and my package was well packed. Thank you🖤

Date of experience: June 10, 2024
Florida
1 review
0 helpful votes
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I always enjoy ordering from you all
June 20, 2024

I always enjoy ordering from you all. The process is quick and easy. The products are great and super fast shipping.

Date of experience: June 10, 2024
California
1 review
0 helpful votes
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Fast shipping and great service
June 20, 2024

Fast shipping and great service. Amazing value on unique items. Fast processing and shipping. They also kept me informed of where my items were in the process and I was confident and happy about the total from ordering to delivered.

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2024
Wyoming
1 review
0 helpful votes
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Package arrives right on schedule and my husband loves his new pants.

Date of experience: June 10, 2024
Delaware
1 review
0 helpful votes
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Great, lots of options and no issues with shopping or checkout.

Date of experience: June 10, 2024
GB
1 review
0 helpful votes
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I bought a skeleton cat plush pillow from VampireFreaks and it is so adorable!

Date of experience: June 10, 2024
Ohio
1 review
0 helpful votes
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I love shopping on vampire freaks
June 20, 2024

I love shopping on vampire freaks. I always find everything I need or want and more. 🖤

Date of experience: June 10, 2024
California
1 review
0 helpful votes
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Loved all the stuff I got^^ got a black and white...
June 20, 2024
Updated review

Loved all the stuff I got^^ got a black and white skeley kitty^^ a Medusa pouch, keyring, magnet, raven tee-shirt, and four syringe pens^^

Date of experience: June 10, 2024

I love vampirefreaks
May 20, 2024
Previous review

I love vampirefreaks <3 great service and fast shipping

Date of experience: May 10, 2024
Colorado
1 review
0 helpful votes
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I received my order sooner than expected and the quality of the product is better than I expected.

Date of experience: June 9, 2024
Wisconsin
1 review
0 helpful votes
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The grave robber boots are even better than the pictures, they are absolutely perfect! I've wanted them for the longest time and with my upcoming wedding, I had the perfect opportunity to finally get them. Since our wedding theme is, 'till death'. And the skull glasses were a bonus find and will go perfectly with our death party table. I will definitely be a returning customer 🖤

Date of experience: June 9, 2024
Pennsylvania
1 review
0 helpful votes
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No complaints!
June 19, 2024

No complaints! Great product, arrived on time ans had cute extras included.

Date of experience: June 9, 2024
Alaska
1 review
0 helpful votes
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Good
June 19, 2024
Updated review

Good. Came quickly, great quality, gorgeous skirt. I recommend it to everyone

Date of experience: June 9, 2024

It was fast and got to me in good condition
May 10, 2024
Previous review

It was fast and got to me in good condition. My harness looks exactly like it did in the pictures. Good quality.

Date of experience: April 30, 2024
GB
1 review
0 helpful votes
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The products are well labelled and easy to find when looking through the website.

Date of experience: June 9, 2024
Tennessee
1 review
0 helpful votes
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Everything is good quality and arrived on time, thank you for your efforts

Date of experience: June 9, 2024