VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Item arrived quickly and I was given a cool syringe pen (pen that looks like a syringe with fake blood inside) as a bonus which I appreciated
I would really like to be able to choose my own specific wristbands, I was only really interested in the black/purple one. Lucky there was two in the total order. I did like in the end liking some of the other colors but an option to buy specific ones would be nice.
Fast shipping and good communication. Item was awesome! My sister will love it (if she gets it! I might keep it. LOL).
Love your products and gift you always add. Excellent respond and great service.
Fast shipping. Order was correct. Will def order again. Style is there. Quality of clothes was on point
Wonderful experience with VampireFreaks. Great company, awesome products!
My experience with VampireFreaks was amazing. The shipping was fast and my package was well packed. Thank you🖤
I always enjoy ordering from you all. The process is quick and easy. The products are great and super fast shipping.
Fast shipping and great service. Amazing value on unique items. Fast processing and shipping. They also kept me informed of where my items were in the process and I was confident and happy about the total from ordering to delivered.
I bought a skeleton cat plush pillow from VampireFreaks and it is so adorable!
I love shopping on vampire freaks. I always find everything I need or want and more. 🖤
Loved all the stuff I got^^ got a black and white skeley kitty^^ a Medusa pouch, keyring, magnet, raven tee-shirt, and four syringe pens^^
I love vampirefreaks <3 great service and fast shipping
The grave robber boots are even better than the pictures, they are absolutely perfect! I've wanted them for the longest time and with my upcoming wedding, I had the perfect opportunity to finally get them. Since our wedding theme is, 'till death'. And the skull glasses were a bonus find and will go perfectly with our death party table. I will definitely be a returning customer 🖤
No complaints! Great product, arrived on time ans had cute extras included.
Good. Came quickly, great quality, gorgeous skirt. I recommend it to everyone
It was fast and got to me in good condition. My harness looks exactly like it did in the pictures. Good quality.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!