U.S. Medical Supplies

My wife has had a GoGo scooter for myears due to inability to walk any distance without pain. I reached an age where wallking was difficult ( early 80's. After visting many dealers in peerson and on line I happened upon U>S. Medical Supply website.

The scooter I had been quoted as anywhere from $900.00 to $1,200.00 was listed as 467.00 delivered!.
Eric was our initial contact and all information was given up front. I liked the scooter, price and terms. I bought it and am very happy.

I am recommending Usmedical to everyone who asks me for informaion.

From the moment someone there answered the phone, it was an excellent experience. Mr. Kelley and his staff(whoever else answered) were all very helpful and efficient. They did not put me on hold, They were straight forward with all answers to the questions I posed. There were no misleading or hidden statements made and the prices of the equipment I ordered was the best deal in the world. I searched and called many places. I ordered a couple of stair lifts and exactly what they told me is exactly how it went down. 3-5 days to get to me and the support to assist us in the installation. I find it rare, these days, for companies to be straight. These folk are like an arrow, a truthful, transparent one at that. I strongly recommend them. They remind me of the days when service was good, when you could trust someone you talked to, remember that don"t you.
It was a long time ago, but Dylan and U.S. medical supplies is where and who I will go to for all my medical equipment. I want to go there and buy something everytime I think about them, because it was such a satisfying and perfect situation from start to finish. They saved us thousands, sent quality equipment, and kept their word. Refreshing. I swear by what I am writing about them and assure anyone reading this that they are the best place to go for the equipment you need. I am George.

Kieth at USMEDICAL was most helpful. He helped me through the purchasing process with a profeshional attitude. He asked the correct questions to help me get the correct lift chair for some one my size and weight. I got the lowest cost that I had seen either online or at stores here in Mi. My chair was delievered in less time that I expected and was very easy to assemble. If I ever need to purchase another one its back to USMEDICAL. Tom

340 Golden scooter was ordered and promptly delivered-within a week of ordering (amazing!). Scooter was very well packaged, however, shipping invoice from US MED stated 'Residential Inside Delivery' and was delivered via semi truck on the street in front of the house. The driver was very helpful and with the added help from a neighbor, the driver and neighbor transferred the load to the neighbor's pickup and then to the roofed patio. The driver was very nice to offer the extra help and explaining his shipping docs didn't show the same explanation of delivery.
Upon unpacking, it was noticed the rubber bumper material on the lower outside perimeter had begun to fall off. The batteries didn't charge as they were supposed too. We called US MED and was given a phone number to Golden Tech. Golden Tech scheduled a Technician which promptly came to the house, replaced the bumper and one of the batteries which he said was faulty (at no cost to me!). Very good, friendly service!
Scooter looks Great and Runs even better!

I purchased the AmeriGlide Premium Bath Lift for my 91 year old mother. She had been using a bath stool in her tub and wanted to be able to take a full bath. I also purchased the swivel chair glide for her so she wouldn't have to step over the tub. The bath lift arrived just a few days after I ordered it. I put it together myself in about 20 minutes and it was extremely easy to do. My Mother has a standard size tub with very little texture on the bottom, and the bath lift fit right in and the suction cups worked well. My Mother loves the bath lift and says she can finally enjoy a bath again. Because of the height of the lift the water does not cover her up, but it goes to about waist high and she is happy with that. I recommend the swivel seat for all users who are unsteady as it makes getting in and out much easier. The battery connection is oval shaped to make it easier to plug in, but my Mother seems to have trouble doing this, so I have been charging it for her once a week and this seems to work just fine. Justin in Customer Service was extremely helpful when I ordered the product as well as following through with shipping. So far, this has been a great product and I was impressed with the company. I would highly recommend this product.

My experience purchasing and installing a US Medical Supplies outdoor stair lift was excellent. My Sales Rep (Brian Bradshaw) was exceptional. His product knowledge and recommendations were spot on. He explained the measuring guidelines that I would follow to ensure that my stair lift would be manufactured to the correct size. Brian was always available for follow up questions, e.g. how many boxes would the stairlift be shipped in and how much would each weigh... this I needed to know as I planned to install the stairlift myself.
Stairlift was delivered earlier than the promised delivery date.
I installed the stairlift myself which was relatively easy to do with the instructions provided. I did call tech support with informational questions and they too were most knowledgeable and also willing to chat about their own stair lift installation experiences.
Bottom line: Excellent product. Excellent employees. We didn't spend a lot of time doing price comparisions but feel we got excellent value for the price.

I would recommed this website to anyone who needs help finding medical supplies for themselves or their loved ones. They have a great customer service team that is ready and willing to help you with any questions you have. The team is knowledgable about the products on the website, they are friendly, patient and extremly helpful. I had a representative named Vic, he was wonderful. I wasn't sure what to order based on the information on the website, so he walked me through it and helped me place the order, then he followed up with me to make sure I received the product and it was what I was looking for and the quality I was looking for as well. In this industry, it is hard to find people who genually care about their customers, but this company does. I would recommend this website, this company to anyone!

I ordered a AmeriGlide PR340 Heat and Massage Lift Chair from Nick Stelmach From US Medical Supplies On 8-26-18 and I asked him if he could give me a call on Monday and let me know whether the chair shipped or not because I'm waiting for my critically ill father to come home from the hospital and we needed this chair there before he could be released. Nick never called on Monday so I called him on Tuesday several times to no avail I called him on Wednesday morning to no avail and finally after numerous voicemails I reach somebody and I get through to Nick and he could not understand why I was irritated. I purchased a chair that cost over $700 is when I've could have gone to numerous other suppliers with a price half that I didn't think it was too much to expect customer service! I personally would not recommend this company or Nick if you want excellent customer service because you will be left waiting.