Kieth at USMEDICAL was most helpful. He helped me through the purchasing process with a profeshional attitude. He asked the correct questions to help me get the correct lift chair for some one my size and weight. I got the lowest cost that I had seen either online or at stores here in Mi. My chair was delievered in less time that I expected and was very easy to assemble. If I ever need to purchase another one its back to USMEDICAL. Tom