uShip

Uship is knowingly maintaining a vendor that has fraudulently taken our payment and our very important files and lied throughout the shipping process. They refunded us but we still don't have our items since January 4th. They have ignored our request to have the vendor removed.

Mark Mauricio moved a chair and ottoman from Jackson, MS to Dallas, TX and it could not have gone better. Best price available and his service was outstanding. Delivery was done within 24 hours of contact (this is due to schedules matching) but he delivered my furniture in perfect condition right on time. VERY pleased and would use again in a second.

I have used them twice, will not make that mistake a third time. First one had a damaged shipment. Second time, half the shipment was lost. First claim took 2 months, and they tried to underpay. Second claim has been three months, and they are refusing to pay what they owe. Beware that the "insurance" they now sell isn't technically insurance at all, but their own internal "assurance" program, and THEY decide what they will pay you.

I was lucky enough to have a carrier accept my shipment request at an unbelievable rate, who not only met my required timeline, but had an exceptional sense of customer service to boot! Jason and Aaron were so personable, and as this was my first time I've ever shipped any belongings, they made me feel very comfortable that they were in their care. I was provided status updates prior to the pickup, as well as along the way, and upon arrival. By the time my items were delivered, I felt as though they were family, and will definitely be using their services again in the near future!

Everybody Sorry to say this, I had a Very bad and poor experience with this company Just because me and my brother have two separate accounts there saying only one is allowed per household which he does not even live with me and because of this they went in an suspended our account saying we "violated the policy". And now got an email: We have made the decision to remove your account at this time. We will not be able to reinstate your account and Member Support will not be able to discuss your suspension over the phone. Per the terms of our User Agreement: 18. Right to Suspend or Remove Users.

I shipped a very large picture with a glass frame from potomac, Maryland to southern FL. The people who came to my house were very professional and very nice. My son reported the same thing when the picture arrived as promised to his house. I would definitely use them again!

I've shipped personal cars previously and the UShip platform works well. Ultimately shipping is a per mile, logistical business. Have patience as it's not an exact science so the pickup and delivery is never exact. May be few days earlier or later than you expect. The hauler was super nice and the pickup/delivery was perfect using an open rig.

Thanks again and I'll need a return quote in 6 months!

:)

I had to cancel a shipment due to the carrier not being capable of picking up. Extremely frustrated with this company and the shipper - while not wishing to take it out via reviews and the internet, I feel that I must bring the full force of that on EBAY and other sites so that others can avoid the business to find a reliable source of shipment. I was not handled correctly - no full refund (they could not pickup my car), only an 84% refund and the rest as a uShip credit. Unacceptable - completely, and totally unacceptable.

I've been a carrier on Uship for almost 5 years. The people are corporate office are terrible. Heather Hoover in particular is the worst. I would highly recommend not using this company period. They charge us carriers a 20% fee which is outrageous. But thats not enough, they also then charge the customer or shipper a fee as well. I've addressed several issues to management there and its worse than talking to a wall. They claim to have "experts" in the business working there. There are no experts. Its a bunch of kids working seasonal jobs who dont understand the transport business whatsoever.

I havent met one smart person the entire time I've used their site. They've been smug jerks on many occasions. Majority of carriers on there are not properly licensed for this type of work either. A lot of quick fly by night guys that Uship doesnt verify much at all. So dont use these people. They are terrible and don't know the first thing about transporting.

I used them for an interstate move two years ago and I was really impressed by their service. On-time, polite, hard-working, and truly nice people. I don't know about now, but back then your money was held in escrow until you approved their service. The total cost was much less than I had paid previously for local moves. Since I couldn't afford a big tip, I ordered a huge take-out lunch for their 400 mile trip home. Could not have been more satisfied. Why do people mess with success?

I posted my shipping need with requirements and pictures. The driver would not confirm a date & time only a weekend, wanted us to be home for his arrival though. He got the order confused and insisted we only had boxes, hen we had 1 desk also. He begrudgingly showed up at a time that worked for us. He started to go to a neighbor at 512 when our address is 521 and told my husband we were wrong. I asked for a blanket wrap on the desk, he said it wasn't needed. There was confusion about the delivery time, so it did keep us in suspense. The shipment arrived, no damage, payment was released. I have used U-Ship several times with good results, but will not use this driver again.

It does not take much for these people to kick you of their site. The site has a flaw, because for some unknow reason Me as the customer typed or express something which cause their site security team to permanently band and delete your account with out telling you why. This is their way. To go further they will send an e-mail stating do not call. So in other words you are out and have no idea of what you did to offend them. SHIPLY is the best site, user friendly to go on. I got my truck shipped next day.

My family's newly established business really deals with items that could easily break during shipping or transporting. We looked for good providers of service in the industry of course. The perfect web-based freight company that we found out that can deliver our items from point A to point B safely and without daily is uShip Pro transportation Services Company.
It is actually considered to be one of the world's largest and most trusted marketplaces for transportation markets and bidders. The uShip continually delivers the best services in terms of freight and logistics.
Truckers and manufacturing companies like us have loved this company ever since we availed of its services. I am sure that you will love them too most especially if you will see their statement of commitment to high levels of client's satisfaction.

Hired them to haul equipment for me. And I'm at 3 weeks past delivery date as of now and still nothing... I've started a claim with the complaint department and for the last week all I can get is oh. An executive will call... I can't even get info on the driver or where abouts of my equipment. I've lost an average Joe's annual income not having this equipment and that's the best uship can do? Save the BS and you're money people. Do not use uship. Online booking company that doesn't care about it's clients

I have submitted requests using this service four times. Out of the four submissions only one of them resulted in a no hassle ordeal. One of the transporters bid on a transport and that's it! He didn't call, text or email. I called Uship and was told to check the transporters reviewa before accepting. I am currently trying to get the same item shipped with being charged a $40 per day storage fee. Someone accepted a bid this morning who had a very strong rating on Uship. The guy promised he would pick up the jet ski today prior to the business closing. But guess what... He didn't make it.

The item we shipped was damaged and even though we purchased insurance through them they will not cover the minimal cost of the repairs. We didn't try to file a claim for the $9000 it was insured for, just enough for the parts to repair at $500 (not even covering our labor) and they denied claim. Great for finding cheap carriers but would advise not to get scammed by their insurance.

My experience with UShip carriers has been good. Most often they communicate within 24 hrs of an accepted offer.

I expect the shipper to be honest on delivery dates. When they have issues, they need to communicate with both the shipper and delivery party directly.

They also deserve respect for what they do.

I had a great moving experience. I appreciated the direct communication I had with Maurice until my shipment was completed. Everything was handled very professional. I certainly will be using this service again.

I used the service because of the 'shipping wars' show. While my load got to its destination, and in good condition, uShip Never paid the carrier FASTFRATE. They are now putting the file in collection. I have proof of payment. All of this was from two years ago, and they are still trying to collect for a fully paid invoice. Fortunately uShip could not even spell my name correctly so it did not land in my credit history.

Do not use these scammers, and just pay the carrier directly. Like other online services, they take a third of the money, and make shipping attractive and money loosing for the poor truckers.

Heiner Philipp